I love Pro Nails! I've been coming since my daughter introduced them to me in 2005. Whether I have an appointment or am just a walk-in, they take me quickly and do a wonderful job. read more

I LOVE this salon. They have always done the best job on my fan-shaped nails. Other salons don't do nearly as good a job on them. I refuse to go anywhere else. read more

It pains me to leave this review since I have been going for years but today was the final straw. Let me start by saying Lisa is amazing. If you go there ask for her. This soon is family owned. The husband can be a nice, funny guy but more often he is nasty and not at all nice. I have been there many times and just ignored him as he is talking shit about other customers. This time I got a huge attitude because i cancelled a prior appointment. I was told " I can't accept appointments people are not going to keep". Excuse me but lately since they went to these new hours whenever I call they tell me when I can come in. Not the other way around. Last i checked i was the paying customer. About 1.5 years ago they closed on Sundays, which leaves only one day a week for the customers who work to get their nails done. Sorry but I'm going to a new salon who takes into consideration the schedule of their customers. read more

i fucking hate this place sm when they put on my nails they didnt even push them back all the way so my cuticles were very much showing .. theyre so outgrown and ugly and WILL NOT COME OFF!!! i tried acetone, a hard material to slide them off, LITERALLY NOTHING . i swear they put like super glue or something I literally got these 5 weeks ago ... oh and AFTER THE FIRST WEEK THE GEL STARTED CHIPPING OFF ! the place is so cheap and they took FOREVER to do the nails- literally like 2 1/2 hours . read more

I've been going to this salon for a few years, and Hannah has done an amazing job at designs and medium length acrylic tips if anyone was to go here. Well, I'm giving this two stars because (1) the prices are ridiculous and (2) they are almost always late. They definitely overcharge for manicures and do not go by the prices listed on the wall. They also don't explain to you why the price has changed so drastically. I usually make later appointments in the day, and almost always I am forced to wait up to half an hour later than scheduled. That could be due to overbooking or time slots being too short, but either way I can't keep dealing with it. The last interaction I had with this salon is when I came in about 10 minutes late and the owner told me my appointment with Hannah was taken over by a walk in customer, and I would need to get my nails done by one of the other rude, standoffish nail techs. That was my last straw and the last time I've booked here. read more

I went for the first because I saw this girl with a nice nails and when I went I showed a picture how I wanted my nails and they didn't do it how it supposed be. I pay $75 for a design that I didn't like it. read more

Pro Nails - It's not bad; but it wasn't the design that I show to the lady! Don't like. - Nail Salons Near Me - Mahwah, New Jersey

Amazing nail salon, I have been coming here since I was 13, always do my nails exactly how I want them.

Had a walk-in at Pro Nails in Mahwah on a super busy Saturday afternoon and got serviced and spoke to immediately. Dora did my acrylic full set with UV gel which isn't what I originally came in for but I got after she continued to tell me that's what would look best on my nails. It wasn't a problem but I wish I would've stood my ground and asked about the difference between UV gel and regular gel. Overall, she was very kind and gentle and the $45 price seemed to reflect my service. read more

Pro Nails - UV Gel Acryclic Nail Tip set - Nail Salons Near Me - Mahwah, New Jersey

In my quest for a descent manicure, I came upon Pro Nails while going to the supermarket. I have finally gotten a GOOD manicure from a persn who actually cares what the end result will be. I walked in, was greeted immediately, told to pick out my color, within minutes I was getting a manicure from Neela. She did a fabulous job on my cuticles (a pet peeve of mine) as well as the over all manicure. I will be coming back! read more

THE NASTIEST PEOPLE WORK HERE YOU WILL EVER EXPERIENCE AT A NAIL SALON! If you are looking for a nice salon experience, do NOT go here. The nails are cheap, they do fill ins and acrylic gels for the cheapest price around, but that comes at a price. They do the bare minimum when they are doing your nails and are SO rude! The nails do last a long time though I went here for over 2 years until I simply had enough. Once or twice I came in and they woudl yell at me, YELL at me because I came in too late for my nails and they have to redo them. The on woman ripped off half of my nail when she was taking off teh previous tip, like not the top, the bottom part of my nail connected to my flesh... I had to come back another day to do that nail because it had to scab over since i now had a wound because of the woman beware... read more

Poor customer service. Got harassed on Instagram because I couldn't keep my appointment and went somewhere else. Got removed from Instagram and told not to ever come back. I never felt so uncomfortable before. This place needs to have some major customer service training. Sadly the nail designs done were very nice but so not worth feeling dirty and harassed. read more

I have been coming here for a long time and I have given this place several chances because they do the UV gel nails so well, but I think this was my last time coming. They are very pushy and will try to convince you to do UV gel every time because it's the most expensive and it's very annoying to have to sit there and request something other than UV gel several times before they do it. And if you are doing anything other than UV gel nails they put very little effort into the service. I wanted to remove my UV gel nails today and do regular gel. After they finally understood that I wouldn't be convinced to do UV gel again, they started taking off my UV gel nails to do regular gel. The girl I had did my nails so quickly and carelessly, she ended up ripping a piece of skin off my pinky and when she was actually doing my nails I had to tell her several times to fix them so they could look like the way I wanted them to and I still didn't get what I asked for. And to top it off I was charged $40 for a gel manicure, which is ridiculous because even post COVID I haven't seen any place charge this much for a gel manicure (not to mention the prices on their board still say a gel manicure is $20). I wouldn't recommend this place unless the only thing you ever get done is UV gel nails. read more

I read some of the reviews and yes, entitled to your opinion, but bottom line is NO-ONE DOES NAILS AS AMAZING AND LONG LASTING AND REASONABLY PRICED AS THIS ESTABLISHMENT!! I have come from the town of "nails" in fort Lee, and I have to say I was blown away by the difference and true expertise of nail art and maintenance that pro nail has to offer. 35 years of experience I would say I'm a pretty good judge. Appointments are definitely within tolerance and they will NOT take any business that they cannot handle like most nail places would and as a result it would mean longer wait times for those with appointments. THUMBS UP FOR PRO NAIL. "PRO" nail is an understatement!! read more

I went here for my first set of acrylic tips. I was so disappointed. The nail tech used the drill on my nails which completely ruined them. They were so lumpy and misshapen too. They looked completely ridiculous. She also cut my fingers multiple times and made me bleed. Also she did not touch my cuticles until the very end, so there was a big gap between the acrylic nails and my cuticle bed. The manicure sucked. They did not do anything that I liked. I also called ahead of time to ask the price. They told me $35 on the phone and then charged me $45. I asked why they told me $35 and she told me that's for just tips without color. Who tf gets tips and doesn't get polish on top???? I would never go back and would never recommend this salon to anymore. read more

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I have been going to Pro Nails for 14 years and I have always loved the way my nails, pedicures and waxing have come out! I have had wonderful experiences with every technician and never had any issues! You can definitely walk in but if you are planning to go during a busy time call ahead to see how long the wait would be or make an appt. I have back issues as well had surgeries and they always go above and beyond to make sure I'm comfortable and accommodate me and check to make sure I'm ok throughout my appointment. The owners truly care about your health and nails and will tell you the truth about what's best for you and your nails. They have truly cared so much about their customers that I don't think they've raised prices in years which is unheard of at other salons. They have added an amazing nail art technician Dylan that is a truly talented artist that you will be blown away by the art he can put on such a tiny nail! There is plenty of parking and the hours are great! You will love the way your nails come out and how long they will last because of the great quality job they do! read more

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First and last time going to this salon. I clearly stated which gel colors I would like for my manicure. I point them out and repeat what colors. The woman doing my nails begins using the wrong colors. While I understand this was accidental (since there were two different gel books circulating), she treated me very rudely and shook her head at me many times. Then, the owner asked in a kind if sarcastic tone if "those are the right colors, sweetie". Nail service is great, but I didn't appreciate being treated rudely and as if I was throwing a fit. I simply just wanted a manicure in the colors of my choice. read more

Started coming here recently and i couldn't be happier with my gorgeous nails by Dylan and the great staff, definitely recommend to everyone! read more

Pro Nails - Nails by Dylan - Nail Salons Near Me - Mahwah, New Jersey

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Could not be more upset about my last experience after being a customer for 2 years. Used to absolutely LOVE this place and despite one of my go to nail techs moving out of town I still used to frequent Pro Nails regularly. After moving out of state for school I came back to Pro Nails for the first time in June. That last experience completely ruined my love for this place. I came in asking for an acrylic set and was paired with a nail tech who I'd never met before which isn't unusual there. My experience was horrendous. Crooked shape, thick and uneven coats of polish, every single person who saw my nails thought they were cheap press ons. I literally ripped them off because I couldn't stand looking at them anymore. Not only did the nails look atrocious but I developed painful infections in my cuticles as well as periungal WARTS which I have never had in my entire life. I was absolutely disgusted by the lack of care and attention to detail which at one point was the norm for Pro Nails. I was also able to understand my nail technician speak about me in Spanish to her coworkers commenting on my physical appearance and face. Was on the verge of tears when I walked out of this place. Never will I step foot in this establishment again. **EDIT** and don't even get me STARTED on fucking "Daddy Dylan" read more

Waited 2 hours and still was not helped despite multiple attempts to ask when I would be helped. Terrible communication. Walked out. Never going back. read more

Awful. Poorly trained staff. They hurt you when they handle your hands and feet. They also gossip about you right in front of your face. The whole place feels unsanitary. The polish they used was old and chipped the same day, and they blamed ME and said I brought the nail polish with me! Can you believe that? read more

Love these guys. Always happy for the owners to do whatever designs they want. Always laugh in there and leave a happy customer. My regular spot and will not change. read more

Pro Nails - As always, an excellent job. Thank you and see you in two weeks. - Nail Salons Near Me - Mahwah, New Jersey

Sadly, this salon is close to my house and there's always a wait, even for a lip wax! I'm sitting here 30 minutes now, and they don't care, probably because what I need isn't bringing them a ton of cash. They're so much nicer to the people getting higher priced services, but if they were smart, they would do their best to keep ALL customers satisfied. read more

This is by far the least hygienic nail salon that I have been to. My technician used rusty and clearly unclean equipment on my nails that did not come out of a sealed bag. She was too lazy to wait for my gel polish to soak off, and started filing the tops of my nails to get the polish off quicker. My natural nails are now extremely weak and completely scratched as a result. My technician was also extremely rude and applied my polish in a rush, leaving my nails lumpy and covered in air bubbles. This is absolutely unacceptable. Under no circumstance should I have left that salon with paper-thin nails and reasonably afraid of catching a fungus. read more

Absolutely the worst place i have been in my entire life. If I could give this place 0 stars I would. I waited there for TWO HOURS and no one helped me. Finally I went up to them and asked if i'm ever gonna get them done. He said one woman would help me and 20 minutes later no one helped me. DO NOT GO HERE and also they do my nails terrible. read more

Lisa is amazing I only go to her or sometimes mimi she's sweet and does it right. I can't speak for anyone else there really cause I've never been to anyone else but I usually go by my job but they are just as good read more

This is the most amazing salon I've been to. I've tried tons of nails places in search of a nice set of acrylic nails and this is the best in the area. Every single nail tech I've met has done an amazing job. I have a ton of friends who go here and I don't know anyone who has had a bad experience. People complaining about long wait times are the ones who walk in and expect to be served immediately. If you make an appointment, things are always on time. I've never waited longer than five minutes. read more

I usually get my nails done by Sonny as I feel he does the best work. He pays attention to every detail to make sure my nails look perfect, which they always do with him. I just left and got my nails done by the woman with glasses who seems to run the place. She did a terrible job. She was focused so much on everything else going on in the salon (annoying and rude), and was very obviously rushing to do my nails. They came out very uneven, thick and almost every nail is a different length. I usually get a coffin shape and they started off looking good but she used way too much gel and didn't bother to shape them evenly. I don't recommend going to her unless you're a regular (whom she clearly treats better than others). read more

If I could give this place no stars I would. If you want a cheap crappy uneven set at a dirty salon then this is your place. I've been coming here for over a year on and off because the fill ins are cheap and there was one girl who did a good job there but she left. Today I was told that I needed to take all of my nails off and get a new set when only 3 needed to be fixed. I've been getting acrylics done for 10 years and I know when a nail needs to be replaced. Today I was refused service because I would not do a new full set for $65. My usual fill is $35 and new set should be $50 but they really just want to squeeze money out of you. ALSO don't bother making an appointment because EVERY time I go no matter how much I'm advance an appointment is made they make you wait for 30 min at least. I don't even know if they actually have an appointment book that they write in. The owner is a jerk, told me to shut up and listen once when he was going on a rant of a story while fixing my nails. I honestly think he might have been drunk because he was making no sense. Very rude and disrespectful, I've been putting up with it for a while but will not be anymore. read more

Before I continue this review, I must note that I am commenting ONLY on service and waxing. I've used this "salon" a few times a year for eyebrow waxing walk-ins, simply because they're cheap ($7) and it beats paying $20 at my regular salon & having to schedule an appt. Every time I go in, the place REEKS of chemicals. Since I don't get my nails done, I'm not sure what this smell is, but I'm assuming it must be from nail products. They have incredibly poor ventilation (and all the technicians are wearing masks, which tells you something about the fumes). I never make an appt, and they usually take me in fairly quickly (under 10 minutes). Perhaps it was my fault, but I stopped in today around 1:40. I realize I went in the middle of the afternoon on a Saturday. When I walked in, the smell was so bitter & chemical. I stood at the (unattended) desk until someone yelled out "Can I help you?" I had no idea who, since nobody was actually looking at me. I told her I wanted to get my eyebrows waxed. No response. I stood there for another 10 seconds, then sat down to wait. And wait. And...wait...25 minutes went by, and I was still waiting, and the fumes were disgusting. Mind you, 2 women came in, who must have been regulars, because they were greeted by the man up front who was also doing nails. I finally got up and walked out. I couldn't stand to breathe in the fumes any longer or be ignored until they were ready for me. I'd rather spend more money elsewhere and be able to breathe & have the employees provide good customer service. I may not spend a lot, but I was also considering having my nails done today. They lost out. I'll never go back. read more

I have to agree with other reviews.. This salon's location is very convenient to where I live, but I won't go there anymore. I've gone several times over the past couple of years, but I can't take the nastiness anymore. Vinny, the owner has customers that he clearly likes, but if he doesn't like you, he's nasty and rude to you. The quality of the manicures was not bad, but I just can't put up with the attitudes and nastiness. They've lost me as a customer. read more

I'm forced to give one star!! I would like to give it a -10 if I could... I took my daughter here for both of us to get our nails done. The man in the front I don't know his name he is the rudest most belligerent person and should not be in this business. The place is dirty, he has a bad attitude and I will never go here again. I wish that I could get my money back! They overcharge and they are very rude there. I can't believe they're still in business but some people will just tolerate poor customer service, poor quality and high prices! Do your homework and find another nail place. There's enough competition in the area these people should be ashamed of themselves. I will be spending my money elsewhere! So should you read more

Worse place ever ! Went to get a gel pedicure and gel tip and not happy at all the lady that did my pedicure was so rude and cut my toe That i got an infection when I was getting my top the lady that was doing it was so nasty and had no manners at all I will never be going here again ever !!! Hate it read more

I wish you could give no stars , the service is horrible, they treat the customers so poorly its a wonder they're in business. The owner Mimi and her husband Vinny are rude and obnoxious if you want an average, no frills manicure this is your place. Making an appointment is a joke they only look for the money not the customer and then you're rushed so not worth it if you're going for a treat for yourself go to a better nail salon and enjoy read more

This was the worst manicure pedicure I've ever gotten. They were so incredibly rude to me and my mom and half assed both the manicure and the pedicure. They had attitudes and anything else asked (like can I have a third coat) caused them to roll their eyes and huff and puff. HORRIBLE salon don't go here. Also my lady, Maria, was on her phone constantly during both pedicure and manicure. Gel doesn't even look good and my moms is so thick it looks like it's gonna peel. Would have left half way through if I wasn't on a time crunch. read more

Like one of the other reviewers, I too would give no stars if I was allowed to. They are very rude and a bit on the nasty side. I walked in, they said they were busy and to come back. I did. They made me sit there for what had to be 30 minutes without saying a word. I'm a busy, and I understand I didn't have an appointment but damn, offer me a cup of coffee for my troubles and at least when I came back, start my service, say something. Nothing, not even an apology. Here's one for you PRO Nails. You're really far from PRO-fessional. I walked out and will not be back, if this is how you do business, than kiss my.....well kiss off! PRO Nails....No Pro. It's a joke! read more

The old bait and switch. Zero respect for time. Their attitude is the customer is there for them, not the other way around. I have never been treated so poorly. Take your money somewhere else. They do not deserve to be in business with the arrogance and unprofessionalism they show. They have 1 person who knows how to do nails. Star w him, get switched,to someone who is probably not even licensed. Then get an attitude when you call them out. Good luck, I hope I see a for rent sign there soon. read more

This place is terrible when it comes to making appointments. I know this from personal experience and many of my friends have had the same issue. You could make an appointment a month in advance but when you go to it you will still wait, and not just a 5 or 10 minute wait, I'm talking over an hour. read more

I always go to this nail salon but recently it's been getting a little trash. The lady I received today was nothing but unfriendly and rude. She tried to force me into getting gel then smudged my own nail with hers and yells at me for not getting gel. After that I gave her a tip and she turns. And rolls her eyes. Needless to say she charged extra then regularly I do not recommend her at all. She's new there and has a bob cut don't go to her . But the other lady Lisa ,Dylan and vinny are very polite and very good at there job. read more

Me and friend made two appts for 4:30, we were early so we sat down, after waiting 30 minutes my friend was taken care of only to take the old polish off, then was told to wait another 20 minutes, her service was rushed and the owner was extremely rude towards us telling us we didn't know what we were talking about. I had to wait more than hour to be sat down. The lady who did my nails was nice but the owners are just so rude. I was answering a phone call from work which was important and the owner decided to take my phone and turn it over on the counter....extremely rude, she said "no phone" and that was it! I got my nails done Friday and this morning the paint started chipping and peeling... I've never seen this happen with LCN gel tips on. I was charged 70 dollars for my nails and when I went back to get them fixed they said they would charge me 5 dollars each nail. Extremely angry towards this nail salon. read more

Pro Nails - Nail Salons Near Me - Mahwah, New Jersey

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Worst place. Been going for a couple of weeks now and I got a gel manicure. The first one lasted the 2 weeks and now this one lasted 4 days which is ridiculous. I called to see if I could get them fixed and the person on the phone was so rude and wanted me to pay for there mistakes. She also hung up on me twice. Will not be going back. This is not a way to treat your costumers. read more

Pro Nails - Nail Salons Near Me - Mahwah, New Jersey

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