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    Pro Nails-Tom & Jennifer

    2.4 (39 reviews)
    Open 9:00 am - 6:00 pm
    Updated 2 months ago

    Services - Pro Nails-Tom & Jennifer

    Nail fill-in

    Toe nail fill-in

    Hand nail fill-in

    13 More Services

    Hand and toe nail fill-in

    Manicure

    Manicure and pedicure

    Pedicure

    Nail polish change

    Toe polish change

    Hand polish change

    Hand and toe polish change

    Nail polish removal

    Toe polish removal

    Hand polish removal

    Hand and toe polish removal

    Nail repair

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    Nails

    This place is the absolute worst. DO NOT GO HERE. They are completely incompetent and could not do a simple gel removal with an edible. This is what my nails look like now. What a joke. Avoid this place at all costs

    Not even 1 week, acrylic nails broke, paint flaked off, man was rude when I came in for the appt,will be going to brookings from now on
    Christina E.

    Man was rude when I came in, within week nail broke with no abuse, paint is flaking off, have to have redone.do not waste money and time here

    This is what happened after getting pedicure
    Jammie D.

    I went with my daughter to go get our pedicures done a new woman was there I asked her not to use any clippers because my nails were already short and did not need it she proceeded to use a wooden and metal thing to push back my cuticles and their side of my toes I told her that it hurt and to stop the water started filling with blood this is the end result I do not recommend this place

    Got this fungus from their Salon.
    Linda S.

    Welcome to nail fungus extreme. Caution is needed. Very unprofessional and under investigation

    Cristy S.

    Wish I could give negative stars! Not only were they rough and rude while doing my nails, the gel peeled off in a matter of a few days and they are unwilling to fix it! When pressed, he said tomorrow at 6! Really wish I could give negative stars! Would NOT recommend

    missing spots on edges

    I made an appointment on Wednesday to have my nails done this morning at 10:30. I was there until 1 o'clock. I was getting gel for my toes and a full set of acrylics. I never get my nails done but I was going to a wedding this weekend. I showed her the picture it was a pretty simple design. She charged me $105... I'm almost sure I was overcharged as I saw their prices on the sign and it should not have been so expensive. I was in a rush to go to work and when I got there I looked at my nails. The shape is cooked on multiple nails. There are spots missing paint, there are bubbles in them, and the design ended up being very messy. I went back in to see if I could get my money back for the nails. They declined me and offered to fix them but I had to work. I will not ever go back there. Never. I was told not to but i thought for sure it couldn't be that bad. I was sadly wrong.

    Venus T.

    This would of been my 3rd visit, however even after verifying my appt last week and having it in my calendar not to mention I could repeat her words ( what you can understand that is) on the appt. The first visit went ok, although she was about as friendly as a stump, the second one was frightening. Used paper towel knew it because there was dried acrylic on it. The little sanitizing jar looked like green pond scum and had no tools sanitizing, Files and buffers reused. Clipped everyone of my cuticle with drill. I picked out 2 colors and ended up with her painting black on it. I asked about it, and she said oh I do this then the other for the color you want, we'll that didn't work to well. I wanted brown nails. I wanted brown sparkle nails and depending on the light are sometimes purple sometimes black and sometime dark pink but never brown. My first clue should of been my last visit where my appt was at 9 and no one even opened the shop til 920. The sign on the door says 9.

    Tamara B.

    I travel a lot, so I've had my nails done at quite a few places from the West Coast to the East Coast and even overseas. I normally don't like being a Debbie downer. (Apologies to any Debbie's out there...) However, I was not impressed with the time it took to have a basic fill let alone the quality of the finished work. Hopefully, it was just a bad day for her. I don't live in this area so it makes it easy to say I won't be returning.

    My amazing nails.

    I had my nails done by Tom and he did an amazing job! Except he did get my cuticles a lil short. One ended up bleeding but that was after I jabbed it on cardboard too. Other than that 5/5 stars

    Lisa P.

    So, started coming here several months ago for my gel nails - just pink powder and clear gel, short, square with rounded corners, pretty basic. Mylin did my nails, supervised by her father's girlfriend's sister... Knowing that she was still learning, I am a patient person and allowed mistakes as part of her learning process. Nothing major, and every visit she got better and better - until my last visit. Because several nails had lifted, I figured it was time to get a new set. She didn't soak the old nails off, even after the supervisor brought her a bowl. Because all conversation between them is in a language I don't speak, IDK if it was verbally suggested that she soak the acrylic off, after the second nail started to bleed in the center, so I have to give her the benefit of the doubt. Because I like her, I was okay with tolerating the pain. When she did my polish, neither of us noticed it was with the dark pink powder - I go as light as possible, and in this salon that is the medium pink. Because I didn't realize the mistake due to too much conversation, and Mylin didn't notice the mistake, probably for the same reason, it wasn't caught until later in the day, in better light. So I called to schedule a time when she could correct the problem. The appointment got pushed back several times before I finally got to sit down at her station seven days after she did the new set. Given her reason for having to change the appointment, a medical appointment in Sacramento on Friday, I was okay with a Monday appointment. On Monday morning, she called me to tell me she wouldn't be back from her Friday appointment in Sacramento in time for my noon appointment, and pushed it back to Tuesday. The background noise at the time of the first appointment sounded like a restaurant. When I arrived on Tuesday, it was to discover that the background noise I had heard the previous day was not a restaurant but a hair salon - she blew me off to get her hair colored! First unforgivable mistake. I'm sorry, but if you make a commitment to someone, follow through. I can understand having an emergency, but a four or five-hour hair appointment isn't an emergency. If you want to get your hair done, great, but don't dis your paying customer to do it. Second unforgivable mistake - after attempting to drill off the dark pink gel and taking off half the thickness of the white tip, she tells me that this method isn't going to work. Instead of soaking my nails off then and there and starting from scratch, she tells me that I have to wait for my regular appointment, a week away, and basically infers that the mistake was not in any way her fault. She tells me she always uses the dark pink polish on my nails, even though I initially requested light pink when I started going there, and settled for the medium pink because it was their lightest color. Also, the drilled-down nail was left as is, no re-gelling it to protect it, just a somewhat pink center and a very, very white tip, left to be easily broken at any time. Then, to add insult to injury, her father and the salon owner Tom backs her up on my having to wait, saying, no lie, she's "got that thing," that she can't miss. What's a "thing," anyway? I'm sorry, but as the owner of the salon, he should have stepped in and asked if he could fix her mistake, not made excuses for why I couldn't get this problem fixed in under two weeks. I am more than willing to carry my share of the responsibility in this - I should have noticed there was a problem while she was doing my nails. But when the manicurist tells you it's your fault so you'll have to live with the results, there is something wrong. This young woman, who admittedly is learning to do gel, had no business taking on arrogance when a mistake is made. I texted that night to cancel my appointment next week. For this particular visit, my rating is a one star. The three star rating is for overall service, which was good until this visit, brought down by today's review. This is sad, because I really believe Mylin had great potential as a gel manicurist. She is also very personable, and we had great conversations. I will actually miss her, and I wish her well. But I won't be going back to a salon who's mission statement could easily be "family first." Customers should be your priority, with the exception of emergencies, as they are your bread and butter. If anyone has a (recent) recommendation for a good manicurist, I'm all nails, er, ears - most of the reviews here on Yelp are at least a year old. In the meantime, I'll be looking for a decent color to paint over my extremely pink nails...

    OMG!! Visiting from out of town and Needed a fill and a pedicure! They are Perfect!
    Karri D.

    Visiting from Out of town and I needed a fill and a pedicure.. They did an amazing job! Everyone was super nice, and My nails ate PERFECT!! I'll be back next month when I back on town!!

    Toes done the there. Need to go back for my nails! Lol

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    2 years ago

    Tom is amazing! By far the cheapest place to get high quality nails! I highly recommend Tom to do any type of nails.

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    5 years ago

    The nail tech left me in wax and started another pedicure which was rude. The owner finished me up excellently.

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    Review Highlights - Pro Nails-Tom & Jennifer

    My toes look great, I did a gel pedi as always.

    Mentioned in 2 reviews

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    Pro Nails-Tom & Jennifer - othersalons - Updated June 2026

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