Two years ago, when I wanted to replace my roof, I interviewed six different companies. I settled…read moreon the company I had dealt with annually for over a decade thinking our relationship would assure me of a good job. In this world of so many scammers, it is very difficult to find an honest company, let alone one that does excellent work as well. Thanks to the recent historic storms, I developed what I thought were roof leaks. I have since learned that this was caused by ice dams, a very rare event in the south. When I contacted the company that installed my new roof they refused to come out. They said "Let the sun melt it and you'll be fine." So, I thought "They must know what they are talking about." I'm not a roofer and though that didn't fit with my common sense, what could I do? Plus, I had paid for an extra long, extra comprehensive warranty at the time the new roof was installed. I posted about my experience on social media and was contacted by Luke from Old Timers Roofing who advised I should take care of it now to prevent more damage, and that they did that kind of work. I'm always leery of someone who contacts me through social media saying "I can fix that" because you never know if they are the real thing or just someone trying to earn a quick buck who really doesn't have the experience and knowledge. I researched the BBB and several other sources that rated them highly. So I decided to give them a chance. Luke informed me that most warranties would not cover ice damage because it was so rare in the south. Strange that my old company didn't mention that but when I called them back they said Luke was right. Luke referred me to the owner, Josh, who immediately sent out TJ to break up the ice dams. All three assured me my roof would be fine but, if I hadn't cleared the ice dams, I could have had serious damage. I couldn't believe someone would even come out in this weather. I feel much better knowing that as a result of their efforts, I won't have more damage. TJ also recommended I have a water mitigation company check for damage though he thought mine was probably slight. I appreciated that advice as this was all new to me. As someone who is not wealthy, I was very concerned about the cost for Old Timers to break up the ice dams but knew it had to be taken care of to avoid even more expensive repairs down the road. I was stunned when Josh refused payment. My only regret is that I didn't hire them to put on the new roof. I always have my roof inspected three times a year to identify problems before they become serious. Despite having a warranty I will now be using Old Timers Roofing as I have lost confidence in the company who put on my new roof. I had been their customer for over a decade. I highly recommend you contact Old Timers Roofing for any roofing needs. They have shown themselves to truly have "Old Timers" values of honesty, hard work and knowledge. I doubt you can find a better roofing company. Thank you Josh, Luke and TJ! God bless you and keep you safe! UPDATE: A month later I had the company that installed the roof to check it, once all snow and ice were gone. Thanks to TJ's work I had NO ice damage, nor water issues inside. Thanks again Old Timers!

Great company to work with they are super professional and friendly. They did an amazing job with…read moremy grandmothers roof and the owner takes pride in his business. I highly recommend them!

Sadie was amazing. She helped me with scheduling my roofing job so I could board my dogs. She…read morecared about their stress during the roofing. This helped me stay at ease. Colby was great as well. He helped me pick the proper roofing material and checked in when the roof was being installed. Amazing customer service all around!

I would not use this company. During the install of the new roof by Crossover's contract installers…read moredamage was done to our gutters. After numerous calls to Crossover they refuse to correct the damage. Now they don't even answer or return my calls. Please keep in mind the people that install these roofs for Crossover are not employees of Crossover but independent contractors.

Please whoever is thinking of the Improvement Store! Don't they are very deceptive! The salesman…read morewill come to your house without any proof of the type windows that they will install! They will promise you a date to start or finish which is very deceptive! The salesman will not explain to you that you are signing a contract! The small piece of handwritten that he had us to sign was not described to us as a contract! It's so very sad that the Improvement Store deceptive way has been so dramatically affected my husband and I because we are both Senior Citizens in our 77years of life not to trust anyone! We need new windows but we are afraid to Trust!!Buyer please beware of the Improvement Store! In addition they have an Attorney that works in disguise that will promise to help you get out of the contract Which is is not a legal attorney! Buyer once dont even accept a call from the Improvement Store! Please text me if ypu have been deceptively by the Improvement Store! How can they continue to place advertising! Please beware once again they are not organized or don't have a Warehouse! Their Value is 0 Rating! ​

They charged me $14,000 to resurface a 320 sf deck and a 3 panel door. After a year, the deck was…read moreall valleys and hills. They representative, Tim Moss had verbally guaranteed that should the base be defective- which it was,- it would also be replaced. He had also guaranteed replacing our deck railing and ballusters back on to save us a good amount if $ but their installers refused to do it. We paid for pre-guaranteed composite or vinyl exterior door framing but got wood instead that started to rot almost instantly. Since we complained about 14 months adrer the work had been completed they refused to redo them. We have been stuck with highly defective and expensive products and were threatened on the phone by shane who claimed he had the best lawyers and sgould we sue, he would seize our home, cars, bank accounts and we would have to live in a gutter!

Hand Nail Roof LLC Owner, Mr. John MacMahon from Winston Salem NC and his team of roofers did an…read moreexcellent job on our new roof! It's beautiful! Very professional, nice kind people! Always communicated well from beginning to end. So glad we found them! Mr John quoted us a fair, reasonable price. Would not hesitate to hire them again!

Hands-Down the Best Roofing Experience - Highly Recommend Hand Nailed Roof LLC!…read more I can't say enough positive things about my experience with Hand Nailed Rook LLC! From start to finish, everything was handled with professionalism, expertise, and genuine care. One of the standout aspects was the clear and open communication. Every step of the process was explained thoroughly, which meant no surprises--something I deeply appreciated. I always knew what to expect and felt completely confident in the decisions being made. The owner, John MacMahon, also made a smart suggestion that really impressed me: due to the pitch of my roof, he recommended going with 6" gutters instead of the standard 5". That kind of attention to detail and willingness to personalize the project made a big difference. I can be very particular when it comes to design decisions, and I requested to see multiple roofing samples before committing. He was incredibly patient and accommodating--bringing samples to my home multiple times so I could see them in different lighting and against the house. Thanks to his effort, I truly found the perfect color and style for my roof. When it came time to do the work, the entire roof was replaced in just one day--efficient, clean, and beautifully done. Even more impressive, he was onsite before, during, and after the job, ensuring everything was moving smoothly and done to his high standards. It's rare to see that level of commitment and follow-through these days. If you're looking for someone who truly takes pride in their work, keeps you informed every step of the way, and delivers top-notch results, look no further than Hand Nailed Rook LLC. I couldn't be happier with the outcome and highly recommend them to anyone needing roofing work!

They had prompt response to my Request for Quotes, but we're not able to offer service for floor…read moreinstall until September....I am walking on cleared, cleaned, bare subfloor as I write this review, so sooner than September is needed...Will keep them in mind, and on my repair radar for my deck (surface only) replacement

My new deck looks and feels good!! Price was reasonable, and quality of work as well as service is…read moregreat! Thank you so much, Nick and Crew! Thank you, Beth!

Update on last review. Greg and his team have gone above and beyond to fix any problems associated…read morewith the install of the roof on said home. For their attention and consideration I have to go back to the 5 stars. thank you Greg for taking care of this fubar.

We had a tree fall on our house and it left considerable damage to our roof. ABC came and assessed…read morethe damage, and gave very helpful advice in the process. We were able to get our house repaired in the timeframe they quoted us and they did exceptional work. I will recommend to anyone, and use them again if I ever have the need to. Thank you ABC Roofing!

I just have to brag about Cooley Roofing. A family owned business that is spot on! From getting the…read moreestimate, to hiring, and getting my new roof was a great experience. Nothing to say but good about this company. I'd like to thank Bennett, Paul, Jillian, Christina and all the crew that were responsible for making this happen! I couldn't even tell they had been here except for my beautiful new roof! They truly know what they're doing! Thank you all for your service, kindness and professionalism.

Cooley put the roof, siding and gutters on my parents home. They did an excellent job. I was very…read moreimpressed with the craftmanship and attention to detail. They also left the property clean and free of nails. I highly recommend them!

The porch is still under construction but I am writing this review early as I am beyond extremely…read moreplease with their craftsmanship, the ease with working with this company and the sheer pleasure I've had working with the owners and craftsmen. I have an old farm house that is always in need of updating. One of the last big items on the list was rebuilding the back porch after old delapadated one was torn out. I contacted several local guys who either were not interested in this small-ish job or were apparently not eager to earn new business. But when I contacted Band Of Brothers, they scheduled a free estimate right away. When one of the owners (Stephen) came out with their estimator (Tim) I was very confident that these were the guys for me! As a single female trying to keep an old farm and farmhouse up, I have to be wary. I immediately felt at ease with Stephen and Tim and decided on the spot to hire them to rebuild the porch. As I stated, it's an old (1949) farm house and things are not always square, plumb or level! Once the work began, Stephen and his crew led by Mario made me feel extremely confident in their work. I am blessed beyond reason by finding them and will hire them for my next big project which will include a patio and 3 season room. I am so very confident in their work that I am writing this review before the porch is finished. I will add finished pictures when the job is complete. I do not have the words to express how much I love these guys! Did I mention that they are the happiest work crew I have ever had the pleasure to work with?!

My experience with Band of Brothers was incredibly frustrating and now the work they completed is…read morefalling apart and they have not returned any of my calls or emails with the attached pictures. The initial planning process and quote were good. They told us it would take 3 - 4 days to complete. They showed up the first day and took out the old screen porch. The next day they were supposed to start installation. The materials never arrived and I was told the Lowe's truck was in accident. It then took another 2 - 3 weeks for them to get the materials delivered, and then they needed more time for another material. They finally began installation. It was evident this crew was not experienced. For example, they put the drink rails on backwards. In addition, there were several areas where they installed materials that were not flush against the house. Note, they did come back and repair those mistakes and communicated that this was a new crew that was not experienced. After about six weeks, it was complete. Not great, but acceptable. Therefore, I paid them in full and they provided a modest 5% discount for my inconvenience. Note, My wife and I were incredibly patient and understanding through the process, never complained and were incredibly flexible, given we have three dogs and it was not easy when workers were on site, may times unexpected. My main issue with this company is after the job was completed. One of the owners, his name was Steven, helped finish the job and addressed our issues. there was some touch up painting that he said he would come back complete. I could have easily held payment until that was complete, but I also understand small companies need to get paid on time and I did not want to hold their payment over painting and I trusted Steven's word he would come back. He never showed. My wife texted and called at least six times and he never responded. While that was frustrating, I can handle doing touch up on my own. The main issue is the attached photos. These are pictures of the posts they installed coming apart, and other areas that are becoming detached. I have sent them two emails in the past two months, the last email with multiple pictures of their work deteriorating. At this point, all I can say is I would hope a company advertising themselves as veteran owned would operate with honor and integrity. that does not seem to be the case for Band of Brothers. I highly recommend anybody considering this company look for other contractors that finish the work complete and with high quality, and are honest operators.