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    5.0 (2 reviews)
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    Carpet cleaning

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    Grove - Huntsville

    Grove - Huntsville

    1.6
    (37 reviews)

    First moved in, things kept breaking & had to put in multiple maintenance orders. Throughout my 2…read moreyear stay here, they got bought out by a different managing company & started adding more bills & addendums to the lease agreement AFTER you already signed it without asking for further consent from you. Told us they would start charging for utilities, valet trash, towing, gate tags, etc. Went to move out, was always told misinformation verbally, then when I needed information they told me I was wrong & what I heard was incorrect when they were the ones that told me this information in the first place. They gaslight you, scam you of your money & change policy & a lease agreement underneath your nose. Pretty sure this isn't legal. Worst apartment ever, you'd be better off going to Republic.

    DO NOT MOVE HERE. I REPEAT, DO NOT MOVE HERE. DO NOT TRUST THE GOOGLE REVIEWS AND INSTEAD LOOK AT…read moreACCURATE REVIEWS ON YELP. The apartment was disgusting upon moving in. The furniture was filthy, torn up, and clearly chewed by an animal. Shelves were missing from the fridge and cabinets, the walls were stained, and the place looked like it hadn't been cleaned in months. They "pressure washed" the hallways like once a year and it always ended up flooding our apartment because the doors weren't sealed properly. And for what? The hallways still looked filthy. Just another bad attempt at pretending to maintain the property. The trash compactor was constantly overflowing, attracting flies and creating a horrid stench. At one point, a neighbor's garbage leaked milk in front of our door, and it was never cleaned--just left there to rot and mold. The entire complex is a health hazard, and I am sure I lived in this apartment with black mold in the vents for 3 1/2 years. They "renovated" our apartment during our lease (2022-2025), and the result was a disaster. The paint job was amateur at best--paint got inside drawers, on our floors, bathroom rug, even on the fridge. Cabinets got painted shut. They came once to "fix" it and just painted over one wall spot with the wrong color. They charge a monthly fee for "valet trash," and most of the time, the trash was never picked up. We paid for a service we never received. The gate pretty much NEVER--and I mean NEVER--worked, which lead to someone's car getting broken into. I also repeatedly requested a new gate pass after mine melted due to the outdoor heat--something completely out of my control. Despite that, the front desk refused to replace it every time. And let's be honest, the gate barely worked anyway, so the pass was basically useless. When I asked the office what I should do with the melted gate pass, they said it was fine to turn it in, and I wouldn't be charged--but they still charged me upon moving-out. I returned my pool bracelets, so there's absolutely no reason I should be charged for them. I have photo proof showing that both my room and bathroom were spotless when I moved out as for the shared areas, the kitchen and living room were left spotless. Every hole in the wall was properly filled and painted. We didn't guess the paint color--we got the exact paint match from Sherwin-Williams, the same paint this property uses. My cat did ruin the carpet in my room , and I take full responsibility for that, so that should be the ONLY--and I mean ONLY--things I should be charged for. Our washer flooded the entire apartment TWICE in 2023 before they finally bothered to replace it. The first time it happened, I called the emergency line, and they told me they couldn't do anything because it was "after hours", and they didn't have access to the tool shed. Are you kidding me? My roommates and I were left to clean up the entire flood ourselves with a small mop we own with absolutely no help from maintenance, they just gave us a disgusting, dirty tarp to clean up the water and nothing else. Completely unacceptable and negligent. My review is 100% trustworthy because I had lived here for 3 1/2 years and have seen a lot of things at this property. Including but not limited to, animal waste left everywhere, a large amount of chicken bones left in the parking lot, rotting pumpkins left in the grass from Halloween, etc. They also randomly started charging me for water, but my lease stated that it was included in the rent. I hope you carefully read my review before moving into the apartment from hell.

    Pro Services - carpet_cleaning - Updated July 2026

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