I went in with a friend to purchase a window unit. When we went through the checkout a cashier…read morenamed Mike checked us out. He was awesome! First he asked my friend if he was a military veteran so that he could get his discount, he asked us if we would need help loading it, he explained that the it came with a manufacturers warranty and showed us the part of the box we needed to save and told us to save our receipt in case we needed to use the warranty, he inquired if it was for business or personal use, it was for personal use so on our way out he said I hope this cools your home 95 degrees is hard take. He came across as a genuinely caring man and it was one of those shopping experiences that I walked out of the store in a great mood because the store employees were so kind.

I bought a washer & dryer over the phone from Huntsville Home Depot. The order was made from the…read moremodel number , even though the Home depot associate kept asking for the SKU. The Home Depot person entered the wrong SKU and because of their mistake I received the wrong Washer. Home Depot has a strict 48 hour return policy. They were deliered and hooked up at out Lake house but my wife did not seeth washer & dryer uuntil after 48 hours. Home depot would not take back the washer even though it was their mistake unless ip hysically brought it in an paid a 25% restocking charge, I an elderly and only have a small compact hybrid and there is no way I could bring the washer it. I had also noticed a red light on the washer and Home Depot coul not tell me why? My plumber later told me it was normal during spin to lock lid. Not only is Home Depot arrogant and unprofessional , they are also stupid. Be very careful if buy something at Home Depot, you may be like me stuck with the wrong item because of home Depot mistakes and incompetence.

I was a happy customer and have done a lot of Business with the aarons in Huntsville tx. I received…read morea set of living room furniture that was pre leased and when it was delivered. It was infested with roaches. I was told that it was deep cleaned before we got it. I call aarons and told them and they said they could not pick it up due to it was to late and i asked what am i suppose to do keep the furniture in the house and and let my house get infested. So i put the furniture on the front porch to get it out of my house. I informed them that i was doing that and also told them i have outside cats as well they ask me to stacked them and cover a tarp which anyone who has cats thet will not stop them. I was told they would not be able to get it till today between 12 and 3. I feel like i should be first on the list for pick up due to what happen but instead i am in a time block. This will be the last time i get anything from aarons i will pay off what i owe and will never go back. I am very disappointed on how all this was handled.

I am now not willing to shop anywhere in Bryan or any other location if there is a Ferguson Home…read morestore!!! The sales staff were very patient, fully explanatory with my questions in layman's terms as they full understood that I simply place items into the appliance and that is as far as my "expertise" is!! In all seriousness, I came away with both two dishwashers that met all of my expectations and the delivery crew is top notch!! They were incredibly patient, delightful guys that I felt great remorse and guilt as the installation of one of the dishwater's was a magic trick that took a few tries but they pulled it off!!! I will never shop anywhere but Ferguson as they give you red carpet service from the moment you walk in to the last bit of card board and bits are taken with their wonderful and delightful crew!!! You will NOT be disappointed, I promise!!

I have ordered several bathroom and kitchen faucets and accessories from them. They are a lot…read morecheaper than anyone in town for name brand fixtures. And very fast in getting in special orders. Highly recommend them!

Called them and told them that I needed a generator hookup for my home. They stated that it would…read morebe 2 to 3 weeks before they could call back. After 5 weeks and no call, I will find some one else. I guess small home jobs do not mean much to them.

Theses people know their business and will be able to take care of your electrical needs as well as…read moreprovide very nice lighting lamps, etc.

I recently had 2 crisis type situations! My refrigerator - freezer unexpectedly went out on top of…read moreme being housebound with a fracture. The owner came to my home and determined what unitwould fit in a difficult sized area. The installation went very well and the installers were amazing! The value was great as there was also a national wide sale. Then 2 weeks later, my 27 yr old washer went out! I was able to go the showroom and the gals were very helpful. It was installed the next day! And as before, the installers, one was a different person, were amazing! Very courteous, and efficient. I hope I don't need another appliance in the near future but Wilson's will be my go to.

We purchased a KitchenAid refrigerator at Wilson's. However, upon delivery we discovered that the…read morerefrigerator's ice maker did not work. We had a repairman come and he told us we needed three new parts. The refrigerator was new so not acceptable. We went to Wilson's to be told we would have to wait on repairs to be made and then if the refrigerator was returned it would be a 25% restocking fee. Would you pay 25% to restock a defective new refrigerator. Does that sound reasonable. Interesting how you can buy a brand-new refrigerator that is defective and now a month out we are still waiting on repairs to be made.

Great selection and good customer service! Always good prices and a very good selection!read more

Went to Acceptance Appliances on December 23 to look at GE French door fridge. Cam asked if we…read moreneeded any help and when I asked question about the profile I was looking at, he was most helpful, answered all our questions and we wound up buying one. Cam was very personable and this is a great place to buy appliances (my daughter has bought a few from them and has not be disappointed). Fair prices (better than Lowe's or Home Depot for a better fridge), prompt delivery and install and haul off old one - and at a very reasonable rate. John Masters who delivered and did our install was also on time and kept me informed on his arrival time. Nice guy, did a great install, very careful, explained stuff about the fridge to my hubs before he left. Seamless transaction from beginning to end. Kathi Palacios

Professional and friendly. Helped with finding what we needed then with timely delivery for our…read morefamily. Thank you!

Do not count on this company. Purchased a refrigerator from them that never worked correctly and…read morehave paid them three times to come repair it. Unit still does not work, but Jesse is full of excuses and loves charging me additional service visits. They take zero responsibility for anything. I'm tired of them looking at me and hearing the cash register ring over and over again. Not the right way to treat customers

On floor Staff- 5/5 Fantastic people! Yadarelis was communicative and helpful. She is great with…read morepeople and gets urgency for finding the right appliance, given what is shared and needed. Definitely wants you to have a great shopping experience. We ended up buying a washer, dryer, and fridge. Great pricing for value. Owners- 5/5 Helpful and informative. Asked them for help with the best suggestion for a water softener to care deeply for appliances that are new, and gave a few suggestions and information on the Houston area needs for home care, given we moved from CA. Delivery- 4/5 The positive: Communicative and called ahead of time to let us know they were 30 mins away. What needs improvement: The delivery men mentioned that they were NOT given the correct tools to finish the job of leveling out the panels on the fridge or what was needed for installation of the fridge upon delivery, because they "switched delivery trucks on them". Unfortoley, that leaves us the customer, waiting for them to come back and finish the job they were paid for. It's been a week, and we are still waiting for them to come back and level out the panels on the fridge. This is either the delivery men's lack of preparation before delivery or the owners' lack of structure to ensure delivery has what they need for all to go as needed.

What a good group of guys. Love supporting our veterans and these guys are a top, solid group of…read moregood dudes. Service is great, and they offer great deals, lots of bang for buck. Not the full suite of options like you get in a big box store, but plenty of great options. At least stop by and look for diligence's sake, there are great deals to be had!