I called Fast Tow looking for a jump (dome lights...dome lights...dome lights!). FAST! I couldn't…read morebelieve how quickly the owner was at my door with a smile on his face ready to save my day! I had called another place in town before I phoned these folks (family-owned!) and I am so glad I did. Not only was their service charge lower in price, (I felt like the other place was on a complete price gouge as it was also freezing cold outside...) the service was amazing. The communication on arrival time was accurate, the interaction was fun ( I learned something about the building I live in!) and most importantly for the reason I called...Car started! All around, they have my 5 stars!

Called in the morning to get my ailing truck to a shop. He got there fast, was very friendly, and…read moregot me to the shop I needed very quickly. I would definitely recommend to anyone in the area.

my pickup wouldn't start after dropping some yard waste off at the community dump. AAA sent Austin…read morewho arrived quickly and tried to jump it but no luck. I was only about a block and a half away from home and didn't know where I could get it towed to. I told Austin if I could get it back to our driveway we would figure out what to do. No problem ma'am, he says, you steer and I will push. And he did it! right into the driveway! I don't think better customer service is possible. Thank you Austin! Connie Waite

From the owner: We are a light duty vehicle roadside service company servicing the Cedar Rapids and surrounding…read morearea. Our mission is to provide five star quality service to you and get you back on the road asap.

Our car wouldn't start this morning, which is never fun. Luckily we were able to have someone come…read moreout quickly to jump start our car. Would recommend.

Edited - They just called me and complained about my review, then also mentioned that Basim is not…read moretheir employee (he even made his employee call me), but he is the owner. Great to know. They started conversation as "You are not our customer" simply because I got their service through the insurance. I wish it were misunderstanding, but how they deal with my review tells a lot of things. ------------------------------------------ I hate to leave negative review because you guys did the job done. But I must tell you, one of your guys, Basim really does not seem to care about your customers. I called you guys for lock out service, and he showed up on site, then he did not walk out of his car for more than 20 minutes because he was on the phone with his friends or whatever. And my car was running, and I am pretty sure that he saw me as well because I was standing by my car which was really close to his. Then he slowly walked out of his car and did the job which takes about 30 seconds. I already waited like 45 minutes and had to wait 20 minutes longer after he arrived because he did not get out of his car. Very horrible customer service, I can tell.

I can not thank ATS enough! I am from California. My daughter and I were driving from Ohio to…read moreSeattle, Washington for her new job. Our car jerked and the check engine light went on. I think his name was Andrew? And the mechanic was Adam? They looked at our car and made great honest recommendations. It's hard to find such good people! If you need a mechanic, I would recommend ATS in a heartbeat.

They put on a spare for me through AAA. It was raining and they were…read moreVery fast Very professional. Thank you !!!

Do so at your own loss.... Old equipment, unsafe tires(cited…read moreby DOT). Dumped gallons of hydraulic fluid on my drive. No floor dry on truck. Driver had to fetch some from local store. By this time the spill is well established in my drive. Driver spread the dry as best he could with his boot. Owner said he would be over in 1.5 hours, turned in to 4 hours. Quick sweep up by owner and outta here as sun was setting. Owner has no clue how to clean up chemical spill properly. Had A REPUTABLE company complete the tow for LESS money. I'm stuck with a driveway that looks like a diesel truck parking lot. Corey promised a cleanup by a Gutter cleaning company! They're a no show. This guys a real tool. AVOID!

He got here with in 6 mins of me putting a request in! He was very kind when he showed up and gave…read moremy bf a few tips on how to jump a car.

Al's Full Service is amazing! I went in knowing I had a problem with the alternator of my car. They…read morewent through their process and called me the second they knew what was wrong. They ordered the part and got it fixed! I dropped my car off the night before and they had it done by noon the next day. The front desk guy, Gavin, is also the sweetest! He asks questions to make sure you get everything looked at that you need to. I had an oil change, and a diagnostic test done, and they switched out alternators. I would 100% recommend and do repeat service with everyone at Al's! They also charge a reasonable price for all of their labor, products, and knowledge, they will not "pink tax" a female!

I called and spoke to them on the phone I explained what my car needed and asked if they did those…read morerepairs they said they did. So I booked an appointment on line. They claim to be full tow service so I called to have my car towed into their shop I was informed that no they don't do towing, so I asked why they claim to be full tow service when Gary informed me that they provide the phone number for me to call and make the arrangements to have my car towed into their shop, not sure how that makes them full tow service but I can certainly Google a phone number myself. I was also in formed that the online appointment don't coincide with the shops actual schedule. And just because I made the appointment for that day does not mean that is the day they will get to my car. I was at work and didn't have time to find another shop and explain what I needed done. I paid $181 to have my car towed to their shop. I called a few hours later just to make sure my car had been towed in. I was told they hooked a code reader up to the car and he proceeds to tell me a thousand different things that could or couldn't be wrong with the car. I told him I don't care what the code reader says are you going to fix the valve cover gasket which is why I brought it in. He goes on and on about this code reader and how fixing that isn't going to do any good if I don't fix this and this and this. So I said okay don't worry about it I'll come pick up my car because a code reader can give you 10 different codes and from there it's a guessing game. Never asked my car to be hooked up to a code reader I dropped it off explaining what I needed done. He informs me that I owe $87.00. they didn't do anything to my vehicle except hook it up to a code reader that I never asked for and literally takes what maybe 30-40 seconds. so $181 to have it towed, $87 for the 30second effort they spent on my car and the $100+ dollars it's going to be for another tow truck. It cost me over $400 just to have them hook up a code reader. And not the actual repairs I took it in for. After calling other businesses who will actually service my vehicle I was informed my car doesn't even have a valve cover gasket it has a cam carrier... Too bad the code reader couldn't tell them that! I can't even express how much I do not recommend

These people damaged my car in front of me and then refused to provide insurance information…read more Sketchy sketchy sketchy.

Very customer driven! My needs were not immediate they responded in good time. My needs were for a…read moreflatbed. Driver was courteous and shared his name. He asked a few questions and explained/demonstrated what was to take place. He was an experience, skilled and safe bed operator. Very likeable and easy to work with. Prices were very fair. I would highly recommend Riggs for flatbed towing. Ask for Allen M. He will do the job correctly.