Very disappointed with the service and illegally towing vehicles. Per my lease agreements tenants…read moreare not given the authority to have vehicles towed. Joe's quick tow responded to a tenants call to have another tenants car towed from a unmarked parking spot, which is not authorized. More so, per Iowa law, you cannot take vehicles from private property without property owner consent. Joe's made no contact with me before having the vehicle towed. After contacting them and being hung up on, I brought my lease agreement into their office, where they still refused to return funds for the illegal, unauthorized tow. Would like to see more competent business practices, as one of the last morally fair Jonhson County landlords.

Joe's Quick Tow has helped me on two separate occasions. He's answered in a timely manner and done…read morea great job. I definitely would recommend if you are in need of a tow.

I called Fast Tow looking for a jump (dome lights...dome lights...dome lights!). FAST! I couldn't…read morebelieve how quickly the owner was at my door with a smile on his face ready to save my day! I had called another place in town before I phoned these folks (family-owned!) and I am so glad I did. Not only was their service charge lower in price, (I felt like the other place was on a complete price gouge as it was also freezing cold outside...) the service was amazing. The communication on arrival time was accurate, the interaction was fun ( I learned something about the building I live in!) and most importantly for the reason I called...Car started! All around, they have my 5 stars!

Called in the morning to get my ailing truck to a shop. He got there fast, was very friendly, and…read moregot me to the shop I needed very quickly. I would definitely recommend to anyone in the area.

Very good prompt help when my wife had a flat tire on I80 on a very cold day in November. He was…read morethere at promised time and put on the spare quickly for a fair price. Couldn't ask for a more professional job.

I had two very nice, amazing, and helpful workers from I-80s towing & recovery company. Their names…read morewere Kyle and Poli. I crashed my car and was super scared, but they were able to calm me down and assist me beyond what they needed to do. I am forever grateful for these 2 guys and this company.

We were involved in a scary 4 car pileup late at night, during the the rain on I80…read more It was a chaotic scene. When BJ arrived he made me feel that was TRULY there to help in any way needed and was so calming. Which in turn made me feel calm in this horrible situation. He towed our truck to his shop that had a new sofa in the bed that we had just purchased that day. He maintained excellent communication with me. When we went to his the shop the next day to pick up the sofa, it was only my daughter and myself that could make it. BJ and his buddy loaded the sofa in our truck and strapped it down for us. I am forever grateful for his kindness and help that he provided to us during this tragic time. He is an angel.

On June 29, 2022, my 1996 Chevy Corvette had a tire blowout on interstate 80. I pulled over to the…read moreside of the road and attempted to get the spare tire out but I was unable to release it from the undercarriage of the car. It seemed stuck. I saw that BJ's Towing Service was a short distance away so I decided to call them for help as a last resort. (I do not have a lot of money on me typically. I do live pay check to pay check. I was a little anxious even calling them. In the past, at such a short distance, I've paid around $60 or so for towing services. I had $125 in my account at that time.) I thought they could possibly get my tire down and put it on for me or at least get me off the side of the road. When the tow person arrived, there was NO attempt to change my tire. Didn't even look at it or try. He just hauled my car away to the shop. No special, out of the ordinary care was given to my vehicle. I watched as it was hooked up and secured. The shop was about 12 miles away according to my cell phone. Quite a bit of time passed as I waited in the tire shop (which is apparently a separate business from the towing company.) The guy came back and gave me a bill for $247.50. I just about fell over backwards. I told the guy I didn't have that much on me. I could give him the $120 that I did have. He seemed annoyed and said he'd have to go talk to his boss. That they don't do payment plans. After some time he came back. They decided if I left my debit card information and my personal information and promised to pay the balance as soon as I could get it back into my account they would let me have my car back. I hadn't even figured out what I was doing about my tire, yet. I said this to the guy. He basically said that was not his problem, that was the other business that is there that handles that problem. I was thinking, "great." Now I owe money to the tow people and I still haven't got my car back AND I'm broke. All I really wanted was my spare put on my car. By the way, the tow guy told me he would have charged me double if he had put my tire on for me. He also went on to say that "My boss isn't trying to get rich. He's just trying to help people." Two words... Price Gouging Regardless of whatever fees extra they charged, they still charged me $100 for the mileage alone. According to my research, the average is $2.50 to $7.00 per mile. The greater amount usually being charged to big companies, like trucking companies. $100 divided by 12 miles equals $8.33 per mile charged. In addition to the other $125 Towing Charge and an additional fee of $22.50 for taxes, I assume. Thank you BJ's Towing for making a really bad day even worse. It was all I could do to leave that place with a little dignity by putting my sunglasses on before anyone could see me tearing up out of frustration. (Thankfully, the tire shop waived the fee for putting my donut on my car. The tow company wasn't too concerned about my tire or how that was getting paid for.) Also, my spare was good. The guy wouldn't change it because it was on a Corvette. Corvette's have a low carriage. He wouldn't even mess with it.

its been a while but i owe it to gary to compliment . i came from idaho for a funeral, i needed…read moresome parts for my truck. noone in my Idaho area had anything close to what i needed at a price. Garys crew went to work, for me and by the time i came from the motel the parts were waiting . good serviceable parts, fair price.

My girlfriend and I were having a TERRIBLE car day trying to up north. We tried first with my car…read moreand had trouble so had to turn around, then got her car and tried to go and our tire blew! The deputy called for B&G towing to come out and change our tire to a donut. He was AWESOME! he was friendly and didn't charge us for the work. we appreciated his kindness beyond words. Turned our very bad day into a better one. I'm not sure his name but he had a toothpick in his mouth

We were traveling though Iowa when we got a blow out on our fifth wheel. They were able to…read morereplace 4 new heavy duty tires the next day within an hour. So happy we found them! We highly recommend them!

I needed to leave town to help my sister. I found I had a tire that would not hold air. I pulled…read moreup explained the situation and asked if they could fit me in without an appointment. They put on a new tire and had me back on the road within an hour. The crew is great! Wonderful customer service! Due to the great customer service I received the first time, I took my car back for brakes. Again a wonderful experience!