I'm highly upset with the service provided here at professional nails. On Friday 3/4 I came in to get a pedicure with my mom and the ladies were very nice, they kept pushing extra services without letting us know about extra charges so watch out for that. After everything was done my pedicure alone was $75, I don't usually get gel but the lady didn't ask if I wanted regular or gel, she just assumed and I went along with it because gel is supposed to last longer. By Sunday 3/6 one toe had the gel completely peel off and the others didn't look like they were going to last much longer. I returned 3/6 to express my concern about the gel, I wanted the gel off to just get my normal regular polish. They wanted to charge me a extra $20 for this service after I already paid $75 plus tip 2 days prior. Eventually they agreed to fix it after I threatened to not come back. Instead of soaking the gel off, she used the drill and ended up cutting my toe cuticle and it bled a little bit, hopefully it doesn't get infected. She also cut my toe nails again because she said they were uneven, no way they grew that much in 2 days, if they're uneven, that's because she didn't make sure they were even 2 days ago. My first time coming here was great and the regular polish lasted a whole month so I won't say they're completely bad, it's just hit or miss with who you sit down with. read more

ProfessioNAILS & Spa - Bubbles in the polish and she cut my toe with the drill! - Nail Salons Near Me - Atwater, California

Nails are awful. No apex, bumbles all over, chrome looks like it's been scraped off, acrylic build up underneath nails, thumbs are crooked read more

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Will not be returning, my feet were barely scrubbed, the water was cold. French tip is crooked, she had to redo multiple times. My cousin next to me left with one toenail darker than the rest because it had three coats of polish and all the rest had only two. read more

After giving a 5 star review, one week later the polish started peeling from my nails. I paid for regular gel nail polish and they looked nice at first but didn't last one week!! I don't understand how gel with uv light could peel so quickly?? read more

terrible, came here as last resort after years of not coming due to a bad experience. They charge you $3 to pay with card and they are NOT clean at all. My grandma and I went in for pedicures & I had to constantly tell the girls to clean their nail clippers, switch out the drill bits & asked that they use a new nail filer that you could tell had been used PLENTY. I will never come back here again, avoid this place at all costs. read more

ProfessioNAILS & Spa - $3 service fee is ridiculous - Nail Salons Near Me - Atwater, California

They're NOTICEABLY crooked as fuck... my gem came off the same day.. you can see my actual nail on the side.. and this is what they consider ombré.......... Insane don't even get me started on the "clouds" either, my 4 year old would've done a better job at them. Absolutely insane lmao I will never go back . They're the worst set of nails I've ever had and they didn't even try . Tired of lazy salons and people smh if you hate your job, find another one. I come here to relax and I leave frustrated, unhappy and with $100 less on my pocket .. do better read more

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One of the best nail places Iv been too. The designs are absolutely gorgeous and well done. And the people are even better they are very friendly and funny, not js that but the detail they put into the nails are so crisp and well done. Will be coming back. 10/10 would definitely recommend read more

ProfessioNAILS & Spa - So beautiful - Nail Salons Near Me - Atwater, California

This is a fast paced shop. I always find myself going back because they are open and available when others are not. This shop is pretty popular for pedicures and has so many options regarding color. Quality is a hit or miss. I keep it simple here because you truly don't always get what you want. The vibe is quiet, comfortable. Overall not a bad place to go when you need a little alone time and pampering read more

Haven't had my nails done in years. Arrived to a weird vibe. A little man directing workers to a station. A lady came to where I was sitting. Very little verbal contact and zero eye contact. I found it rude and felt uncomfortable. The nails were fine and the price was ok. But the atmosphere was bizarre. Workers sitting in pedicure chairs waiting to be summoned. I'll keep looking for my place of choice. This wasn't it. read more

ProfessioNAILS & Spa - Nail Salons Near Me - Atwater, California

They make you feel so uncomfortable here talking shit in their language.. i thought the set I requested was a very simple design and she couldnt do them , they were ugly and she got disrespectful because i wanted a basic set instead, then they all wanna start staring me down lol. Shitty service read more

Went in on a Sunday to get my nails done. They did acrylic with black gel on top. My ring finger on one hand completely chipped and my thumb on another hand did not have any top coat on the inner corner so was chipping. Called the salon for a resolution Tony was extremely rude did not want to issue any partial refund, I asked if I could go in on Saturday as I work full time and he said no it would need to be today. Extremely rude and no customer service at all. Will not go back. read more

ProfessioNAILS & Spa - Nail Salons Near Me - Atwater, California

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My first time here, I was happy. However, as I kept coming back and saw the quality of my nails overtime, I realized I won't be going back. The first time I got my nails done, I loved them. But my acrylic started breaking within a week. I had multiple nails break in half. This has never happened so quickly in the 10 plus years I've gotten acrylic nails. I gave it 2 more times and still, my nails would break so easily. Then one time I asked for a replacement of a nail because it came off and I had just glued it back on with nail glue to hold me over. I explained this to them in detail. They did not take it off and replace it, they filled it. Well it got fungus because it wasn't originally super secure and got moisture underneath. If they had taken the glued nail off and replaced it like I requested, it wouldn't have been an issue. I had to go to another salon to get that sorted out. This place filled my nail instead of replacing it to save this salon time. Which I don't understand because I paid for a replacement so I should've got what I asked for. I got a completely new set done at a difference salon and no issues with broken nails. Then I was going to give this place one last chance on Friday to redeem themselves, but I was disappointed again and realized I will never return. I've never had issues with my pedicures here before, but I paid for a top of the line pedicure and it was awful. She spent 20 minutes on my pedicure and I was the last to be seated in a full row of chairs but the first one done. I paid for callus removal and she scrubbed my heel for less than 10 seconds and no dead skin came off, and I had very dry feet with a lot of dead skin. If I'm going to pay $50 for a pedicure, at least put some effort into it. Besides the paint, my feet felt and looked exactly the same as when I went in. I normally don't write reviews or complain, but I've had so many questionable things happen to me over multiple visits, I felt like I had to. Hopefully they will improve from their mistakes and get better. read more

I am very upset. So decided to give them another chance. I went in asking for power dip nails because my nails are long. I ended up leaving with a gel manicure because they wanted to give me full new set after cutting my nails real short. There was no other way of fixing it. The gel manicure was awful they didn't even clean the cuticles. Don't waste your time and money coming here. read more

I went in to get natural looking nails done, I have been there before and they have done a wonderful job. Today they did not do a good job. They look horrible. Just pink nails I am unhappy with today s service. I complained but they acted like they didn't understand me. read more

This place has the worst customer service I have ever seen! I made an appointment at 5:00 they obviously overbooked them selfs because I wasn't see till 6:30! I waited patiently till I seen 5 walks ins go get there nails Done before my scheduled appointment! I run my own business so I know all about customer service. The nails they did in a complete rushed . I don't feel like I was being treated fair. Only having my nails for two days they started to break! So I called to make an appointment, the owner I assume said I didn't need to make an appointment. So I showed up and they said I can't be seen because the lady who did my nails was not in. This is complete bullshit! I give this nail salon zero stars I will not be back ! They are over priced and don't care about having retuning clients . I will definitely try to let anyone know In the Atwater area to not give them your business. read more

The lady didnt listen to me so she put a flower and a different design,I told her to please remove it.She removed it and put another design and the clear polish that turned into yellow.Honestly Ive never been so fustrated in my life looking at my toes with 2 dif color.On top of that my sister foot started bruising up around her toes,turned red than purple.I dont know if they are cleaning they tools or whatever but THATS BAD SERVICE. Paid $45 for me and $45 my sister. Look up your shops before going. read more

ProfessioNAILS & Spa - Nail Salons Near Me - Atwater, California

I came here a while ago and I forgot to leave a review. I went in without an appointment and they asked me to wait and I didn't wait that long with in a few minutes I got a nail tech. At first I thought he was going to do them sloppy but I needed up loving how they came out. I didn't get his name because I would definitely recommend him. I went to get my nails done for back to school. And I knew I wouldn't have to wait a while cause students are getting back to a school nails. The wait wasn't long about 20-30 minutes and once I sat down everything went quick and smoothly. I love how they ended up coming out. I did have to get a different person because the last person o had wasn't there today but he did them very well and he was really nice to talk to as well. read more

ProfessioNAILS & Spa - Nails - Nail Salons Near Me - Atwater, California

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This place wasn't even worth the one star I took my daughter to get her nails done for prom . Let's just say it looked like a 5th grader did them . They refused to fix them & still wanted me to pay of course I refused. I told them to just take them off & we went to a different place . I don't know how to post the pic wish I did read more

ProfessioNAILS & Spa - Took my daughter to get her nails done for prom this is what they did I made him remove them - Nail Salons Near Me - Atwater, California

After being a customer for a few years and spending 60-85 dollars each time I come, I'm expecting to leave satisfied with the work that has been done. Over the last 6 months this place has just gone down hill, always in rush and doing everything half way. The last 3 times I got a pedicure I was left with a severe in grown toe nail. I tried different people each time as well hoping it was just an off day for the worker. I was very wrong, this last time I went was for a pedicure with gel and manicure, I left with another ingrown toe and infection in my toe. And a gel manicure that lasted about 3 days because it bubbled and peeled off. Yeng did refund me my full amount but I will not come back. Unfortunately they lost loyal customer, due to lack of cleanliness and proper knowledge of how to do pedicures and manicures. On day number 23 of an infected toe.. unable to wear socks or shoes..haha and it's winter, definitely think again coming to this shit hole. read more

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I had been a long time customer, until today. David took me (Yen had started my nails) and he had some kind of eczema outbreak on his hands that was causing them to bleed. The man had dried blood the entire time he did my nails. He didn't even put on gloves. There is a whole lot more that went wrong, like using a nail file to scratch his back and then "put it away" and pulled it right out to finish filing my hands. In the end, David left my whole right hand looking like a swamp with bubbles in every single nail. I won't be back. I came home to wash my hands in rubbing alcohol to avoid infection. read more

0 stars if I could, I had a wedding to attend and I went in for the photo I am displaying & this is what I received. They asked me to come back that same day to " fix" them but I did not have time. 5 days went by because I had work I finally had time to go in and " fix" them and they said I would have to pay again. This place is a joke if they think they can charge people $50 for this shitty service. Go elsewhere. read more

ProfessioNAILS & Spa - Nail Salons Near Me - Atwater, California

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They did a great job on my nails, better than they have in the past. But I got a color completely different than what I asked for. I asked for a nude color and got a bright pink. Obviously I could have told them to change it but oh well. Not bad tho read more

ProfessioNAILS & Spa - Nail Salons Near Me - Atwater, California

0 stars, not happy at all and will never go here again!! Do not recommend, I paid $65 so that 2 people could do my nails, hand me off, and the next day had to come back because my gel nails had already chipped read more

Charged me $12 for removing my gel nails and putting clear coat on. And yes my pinky and my thumb still has some gel left. *See pic* read more

ProfessioNAILS & Spa - Charged me $12 for removing my gel nails and putting clear coat on. And yes my pinky and my thumb still has some gel left. - Nail Salons Near Me - Atwater, California

I went in asking to get my acrylic soaked off my toes. The guy starts ripping them off with a nail tip. It hurted so i asked again to get them soaked off. He used a cuticle cutter to clip my toes to remove the acrylic and a piece flew almost inside my right eye. At this point I was getting more upset. He then rips my big toe and it started bleeding alot!!! I asked him 2 stop and telling him I'm leaving. Him and the lady next 2 him insist I let him finish. I told her that I now have an open wound and cannot keep going. 1st and last time!! He didnt even disinfect my bleeding toe!! Smh read more

ProfessioNAILS & Spa - Nail Salons Near Me - Atwater, California

My review is for Ivy specificity because i cannot say how the other people do nails. She never hurt or cut me and was gentle. The nails aren't thick and they are all even and filed nicely. read more

ProfessioNAILS & Spa - Nail Salons Near Me - Atwater, California

I went in to get my acrylics removed and did not like the way they looked after removal at all. The tops weren't filed down well enough, still had small amounts of residue left and then the nail wasn't even filed to shape my finger at all, just left square after the initial clipping. I asked if they could be made a little nicer and was told the $15 covers just removal and filing, I'd need to pay for a manicure. Went home and clipped my nails myself. For $15 I expected a lot better than a quick and slightly painful removal. Wouldn't recommend for this price. read more

Amy did an amazing job with my nails! She's very professional and very good with "trending" designs. LOVE IT!!! Will be going back next time. read more

ProfessioNAILS & Spa - Nail Salons Near Me - Atwater, California

I went in for a gel manicure and it turned out pretty decent, while I was there I decided last minute to get a pedicure as well. A different lady did my pedicure and was super pushy. I ended up getting the $50 pedicure that I didn't want but was like okay I'll give it a shot and treat myself. She didn't do anything different from a basic pedicure, she didn't even scrub the bottom of my feet and continued to ask me through out the entire pedicure for gel on my toes, when all I wanted was a basic pedicure with basic nail polish. read more

rash rash rash!!! Worse experience ever! After coming here last week and having one of the men do my pedi I got a red itchy painful rash on my legs! I had to go to docs to get cream for it. So embarrassed now and have to wear pants till it's healed! Never ever coming back!! Believe me,y legs is so much more red then the pictures. read more

ProfessioNAILS & Spa - I got a rash from a pedi - Nail Salons Near Me - Atwater, California

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This is the worst salon experience I've had ever. My pedicure was so painful as the lady stabbed me with the cuticle cutter. VERY ROUGH and when asked to be gentle she began her shit talk in her language to her co worker. Then my little one wanted paired nails and they left her hands looking a whole mess. My other daughters full set looks like trash as well. Also watched them reuse the wax after using it on me she saved it to use in the lady next to me. I'm calling OSHA btw my toe is still bleeding a whole day later. And if you ask them to fix what mistake they made they get mad and talk crap. REMEMBER WE PAY YOUR WAGES. Treat customers with respect. read more

This guy was very rude and kept hitting the seat for me to move my feet, burned my foot, cut my toe, and seriously was drying my toes by waving a magazine over them!! He polished them and put my sandals on right after and messed the polish up. My friend's mom even told him to slow down when he was doing the massage because he did the rocks in seriously 10 seconds, not exaggerating! Then, after all that, tried charging me $38 when I chose the $23 pedicure when they gave me the paper and had me point to which one I wanted!!! Ya, never again. read more

ProfessioNAILS & Spa - Horrible. Rude. Mean. - Nail Salons Near Me - Atwater, California

Idk why I always keep going back here every time I'm left unsatisfied. They never push the cuticles back & honestly do a half a** job EVERYTIME read more

ProfessioNAILS & Spa - Nail Salons Near Me - Atwater, California

This was is this new thing okay with this one thing about this good nail Shopping yesterday Wednesday afternoon wasn't that believe hadn't would they Girl like that please let do it nails read more

I loved this place in regards to customer service and wait times, so I'm really bummed out that after a few days, almost all my gel polish has chipped. I'm not sure why this happened, but from the looks of other reviews, it's not surprising. I'm including pictures. read more

ProfessioNAILS & Spa - Nail Salons Near Me - Atwater, California

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Waste of money. Waste of time. This is what $40 got me. I've been to this place before a few times. Have never had such a bad job done. She made a big deal about me not getting gel, that I Decided to get it so it would look nicer. It looks like trash. I'm not happy at all with the service. She shouldn't offer a service she doesn't know how to properly apply. I'm never going back. read more

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I went In today w my girls to get pedis, they are seriously not professional at all making my friend bleed an they were super ruff. What else can I say super rude an the chair was leaking all over the floor. I would prefer not to give any stars read more

This place used to do a good job but not anymore. Service is rude and it feels like is all about getting people in and out no matter the quality of work. So disappointed. read more

I will NEVER go here again!! Guy was so rough when cutting my nails he like was tearing my nail off and when I like yelled at him to stop he just tapped my knee and said it's okay then just cut it off. my toe is all swollen now read more

Came here for a fill. They did an amazing job on my nails and I'm really picky on them. They also did it in a timely matter and price was definitely fair. Overall good experience , Ill definitely will be coming back! read more

ProfessioNAILS & Spa - Nail Salons Near Me - Atwater, California