I've been using Coastal Mermaid Cleaners for over a year now, and Jessica is an absolute lifesaver…read more She is reliable, consistent, and always goes above and beyond. Every clean is spotless and detailed, and her products leave everything smelling and feeling fresh without being overpowering. What I appreciate most is how solid she is -- if I ever need something extra, she's always willing to help out. She's professional, trustworthy, and genuinely cares about her clients. Honestly, I don't know what I'd do without her... though I'm a little hesitant to brag too much because I don't want her to get so busy she can't fit me in anymore! If you're looking for a cleaner who is dependable and thorough, with a touch of magic in her work, Jessica and Coastal Mermaid Cleaners are it. Highly recommend!

I hired coastal to clean weekly for me. She is always on time!!! She is very friendly, helpful and…read moredoes a wonderful job! We love the products she uses, as they are eco friendly. Her products leave our house smelling good and feeling super clean! She's very reliable and always makes the effort to fit us in even on busier days if we need her sooner than our scheduled date! Highly recommend and great prices!

I cannot believe how clean my house is! I had Nancy's team do a deep clean and I'm pretty sure they…read moreeven polished my door hinges! Top to bottom, 2800sq ft, absolutely SPOTLESS! I can't give them a high enough rating. I got her name from a neighbor and was really hesitant, but she did not disappoint. Thank you, Nancy and crew! Jeanelle

I saw great reviews and needed a deep cleaning ahead of having photos taken to list my home for…read moresale. I requested a quote without her coming to my home first due to my time constraints and when she arrived there were still a lot of things for me to finish up (there was a narrow path between an overflowing bin of recycling and parts of a bicycle/workout equipment). They started upstairs while I got the downstairs cleared out and spent maybe four hours to clean the roughly 1600sf and at the end of it my house looked amazing. They even cleaned the inside of my fridge (which needed it!) and organized my food :) Baseboards windowsills, and floors all scrubbed and clean and everything looking and smelling great. Then she said the charge was a lot less than the original quote. I wish they were able to continue to provide services for me once I move but I will be too far out of range. I have used a lot of companies to clean (I moved 9 times in 11 years for both move out and move in services) and this is by far the best experience I have ever had - both the cost and the service.

The immediately jacked up their price from the original quote I did not even have them in after…read morethey misrepresented themselves

Taleena and Abraham hauled pallets, branches, and other misc. items away for me. In normal, back…read moreand forth conversation, Taleena explained how her business started and showed me pictures of the projects they have accomplished. It was heartening to hear that the company also lends a hand to seniors and people with disabilities in the community, using a sharp eye for repurosing materials. They were punctual, respectful of my property, and worked within my budget. I was impressed with them, so I reached out for further assistance with pressure washing, painting, and trim work for a shed.

The nicest and most hard working people! Thank you thank you. This is the best service you are…read moregoing to find. They are on time, upbeat personalities and do a great job leaving our home feeling so clean.

Spotless was super responsive, polite, and went over the top to help clean our house before we took…read morereal estate photos. They were flexible and worked hard the entire time, I wouldn't have been able to get it all done without them.

LONG STORY SHORT: Crappy service, unethical business practices (changing price after services were…read morecompleted), and Kevin being a royal tool in the background. 1/10 would NOT recommend... read on for further explanation. I was not going to write a review because I didn't want to hurt their business and I have better things to do with my time than complain like watching paint dry. I just wrote this off as a lesson learned and they would never get a personal recommendation from me. BUT seeing as Crystal asked me to review her services and I'm a nice person. Here is my review; I was looking for a company to clean my grandmother's home in the hopes of getting it on the market soon to sell. I found this company and though the website was a mess I decided to call. Crystal sounded nice but not very confident in herself and the company (I'm pretty sure Kevin was in the background coaching her). That is not my complaint, there are many reasons why she would sound like that, but it didn't affect my choice. We spoke for a few minutes and agreed on a date and the price of $20.00 an hour. I had my friend let her in and she cleaned. As of this point, I had nothing to be concerned about. It wasn't until the phone call after the service had been done that Crystal decided to tell me that she had her daughter help and she wanted to charge me an extra $10.00 an hour. I told her "No, that wasn't what we agreed upon" but lovely Kevin spoke up in the background and said quite loudly that "we won't do business with me again". My first thought was "Don't worry honey, I will never want to do business with you again" but I am a lady and did not say that thought out loud... But I wanted to...so bad. It was at this point that I decided to negotiate the price because the daughter did help and I am hoping that part of the payment went to her, but I don't have high hopes at this point. So, we agreed upon $5.00 an hour for the extra help, they were there for 6 hours, so in total $150.00 for what I thought was a job well done. It wasn't until later (after the payment had been made) that we looked a little more closely and saw that the house was clean, but not 6 hours' worth of cleaning. There are crumbs in the cupboards, the oven wasn't cleaned, and the floors in the master bathroom are still a mess. Plus a plethora of other issues. Also, I am not accusing this company of theft, but seeing as this was an elderly woman's home, there was a commode in the master bathroom. The owner had fallen and had a broken hip. This helped her get up and off the toilet with ease as it had handles. When our friend let her into the house, she noticed that there was a commode in the bathroom, when my sister went the next day to look over the house, she noticed that it was gone. Again, not accusing them of theft but it seems kind of fishy that it went missing the day of the house cleaning. OF course if a company that is, in their words "licensed, bonded, and insured" and that gives them the ability to change the price after the service has already been rendered, they would never do something like that (dripping sarcasm). As a side note to all prospective customers, when a company cannot spell correctly on their website, hint: its accepting not excepting and goes not go's, RUN DON'T WALK TO ANOTHER COMPANY.

From the owner: Our business provides House/Building -…read moreMaintenance/Repairs services Housekeeping/Deep Cleaning services Landscaping services Painting services We also clean Garages/Sheds out of unwanted stuff for you type of services Contact us today

nope. don't call them. I hired them to do a deep cleaning in my condo in Westport that is less than…read more900 sq ft. 2 bedroom, 2 bathroom. they charged $400 and said it would take 3-4 hours. I left with my dogs when they arrived. the unit was pretty clean to start with, just a lot of dust collected on pictures, shelves, headboards, and night stands. the toilets needed a good scrubbing and the primary shower needed a good cleaning. the tub/shower combo in the secondary bathroom needed cleaning. the oven had a small bit of burnt food at the bottom but it is less than a year old and had only been used a half dozen times. I had specifically said I needed all surfaces dusted, baseboards cleaned, fridge wiped down, and the bathrooms cleaned. They only had been working for 2 1/2 hours before they texted they were done. I came back in 5 min. they were outside waiting. they left and I took my dogs upstairs. it smelled like cleaner and the floors were still damp in places. I had some emails to respond to so I didn't inspect the place. about an hour later I noticed the ladder shelves hadn't been dusted, the baseboards in the primary room were still dirty, the primary shower still had strands of hair on the walls and the soap ledges were still full of soap residue, the fridge hadn't been wiped down, the exteriors of the appliances hadn't bed. wiped down, the inside floor of the panty was still full of dust bunnies, as was the hall closet. the headboards weren't dusted, the ceiling fan wasn't cleaned, the primary bathroom sink faucet wasn't cleaned, the nightstands weren't cleaned, the dresser wasn't dusted, there was still dust bunnies and pet hair along all the baseboards. I have no idea what they spent 150 minutes doing because the work they did do wouldn't have taken 2 1/2 hours and wasn't worth $400. I texted them to say I was disappointed. they sent back photos of whole rooms saying we cleaned it. the photos don't show all the dust that wasn't cleaned or the the dirt that wasn't cleaned. they did mop the kitchen floor but it was still dirty. i ran a clorox wipe over it and it came back dirty. They said someone could come back out next week but I had hired them because the unit is going on the market on Sept 2. I didn't have time for them to come back. I spent 2 hours doing all the work they didn't do. There were no apologies. No offer to refund any portion of my money. I strongly recommend you NOT hire this company.

This is a fake business. Pretended to clean house and said floors were wet, will mop on their way…read moreout. Paid for deep clean and cannot say it was even superficially cleaned.