1. University Flooring Center

1. University Flooring Center

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Winston-salem, NC

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University Flooring Center

5.0 (2 reviews)
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4 years ago

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Davids Flooring Service

Davids Flooring Service

3.0
(2 reviews)

We hired David to lay or kitchen and foyer tile. We were on a tight timeline and budget. He was…read morewonderful! He gave us a true and accurate estimate, showed up exactly when he said he would, went out of his way to "construct" transition to steps, cleaned up beautifully. I could NOT be happier. Between the kitchen and foyer, they are the focal point of the house. No matter how you enter - it's the first thing you see. It looks fantastic. I would HIGHLY recommend David - very talented, honest, reliable man.

I definitely do not recommend using David's Flooring. We had David in to re-carpet our upstairs…read more The only day he was on time was the first day. Every day after, he was either late or a no-show. On the Friday that he was supposedly going to be finished, which he wasn't, he told me that he would be back the following Monday first thing in the morning around 9:30am to finish the job. He didn't show up until 11:45am. He wouldn't return my phone calls or respond to my texts when I was trying to find out what was going on. I would have been a little more understanding if he would have communicated with me but apparently he does not think communication is important in customer service. Of course, since he was so late, he didn't finish the job and told me that he would be back the next day around 1pm to finish. I arrived at the house at 12pm to make sure I was there in time. Low and behold, no surprise to me, once 2pm rolled around he still had not shown up and had not reached out to me. I texted to see if he was on his way and got no response. Finally around 3:30pm he texted me and said that he would not be coming that day. I voiced my irritation with him and told him that what I would really appreciate is better communication from him as I have been making accommodations to be at the house when I should have been in the office. Then, he had the audacity to ask if I was at home because he needed to come by and pick up some of his gear for another job. Me, being who I am, was gracious and accommodated his request and stayed at the house and waited on him. He said that he would be back on that Thursday to finish the job. Of course, no surprise, he was late again without and indication from him. He finally finished that day, but then that weekend, we noticed that the carpet on one of the corners of a step had come up. After further investigation, I realized that a lot of the carpet on the side of the stairs wasn't tacked down very well. Of course, I have communicated that to him and I have tried to get him to come out to fix it but he will not respond to any of my texts or phone calls. David's Flooring is definitely a no-go. Please don't waste your time or money, find someone else.

Flowers Flooring

Flowers Flooring

3.0
(4 reviews)

Avoid this business like the plague!!!! You won't believe how much of a nightmare my experience has…read morebeen with them. So it starts back in May 2023. We put a deposit of $18,500 down to have Flowers Flooring install our laminate floors. After one month of delays, I gave them the benefit of the doubt, perhaps business is good and they're schedule is full. So I didn't complain. I stayed patient. But then, one more month passed, and so I reached out and began expressing my frustration with how long it has taken. They reassured me and promised the job would get done. But then, after a couple of more weeks of silence, we ended up hiring another company to do the job. Flowers Flooring said they would issue a full refund and that it would take up to 30 days to process. After about 40 days, I reached out to them asking what the status of the refund was. After all, $18,500 is a lot of money. But, after 2-3 days, we didn't get any response from Flowers. We even tried reaching out directly to the owner, and can you guess what happened? That's right, nothing. Radio silence. And so after 3 months of delays, 48 days of silence after requesting a refund, and a lot of frustration, we decided to escalate matters and reach out to our credit card company to file a dispute. Our credit card company gave us a provisional credit of $18,500 and is looking into the matter as we speak. Folks, I know there are a lot of you out there who are owed money from this criminal company. If you paid with a credit card, you are legally protected by the Fair Credit Billing Act of 1974. Open a case and get your money back! Even if you didn't pay with a credit card, contact your bank and open a dispute! We work too hard for our money to have dishonest people steal from us.

They will take your money, not do the job they agreed to do and then not respond to your calls or…read moreemails. Do not under any circumstances trust Flowers Flooring to complete -- or even start -- any project with your house. Can provide documentation if needed.

University Flooring Center - flooring - Updated July 2026

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