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    Professional Railings

    5.0 (1 review)
    Closed 8:00 am - 8:00 pm

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    Services - Professional Railings

    Deck construction

    Deck design

    Deck repair

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    1 year ago

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    Mike W.

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    GVT Contracting

    GVT Contracting

    (6 reviews)

    I am sharing my experience with GVT Contracting (Trevor & Sonja) so that other members of the…read morecommunity can make informed decisions. I hired this company for a residential deck project at my residence by the Tillicum Mall area. Unfortunately, the work performed on my property did not meet basic quality or professional standards. The materials and workmanship were noticeably below what was agreed upon, and several structural and finishing issues required additional corrective work. When I raised these concerns, the interactions that followed were unexpectedly hostile and confrontational. Their communication style felt aggressive, dismissive, and at times unsafe, which caused significant stress for my family. Based on my direct experience, I found the conduct of the owners to be unprofessional, argumentative, and difficult to deal with, and I personally would not feel comfortable hiring them again. I strongly recommend that anyone considering this company exercise caution, request detailed written documentation, verify all terms in advance, and ensure clear communication before any work begins. This review reflects my honest experience as a customer and is shared in good faith for community awareness.

    Be warned if you are considering GVT Contracting /Trevor for your project…read more Last fall, I contacted Trevor for a deck renovating job. I made it clear, when we first met and then in emails later, that the job had to be done before the grapes over the upper structure of the deck starting to grow again in spring, because the vines had to be lowered to the ground to be out of the way, which could be done only when the plant was dormant. Trevor promised that was no problem, and that as soon as I paid a 35% deposit, he would give me a starting date. I paid the deposit Nov.4 last year, but, up till early May, I never got a definite starting date! I did get a few tentative ones, first, mid-March, then, end of March, early April, and end of April. the problem was he never honoured his words, never showed up on those dates. At the end of April, as the window of time for the job was closing, I warned him I would have to cancel the project, if he could not start the work in two weeks. He replied, " we will be there in two weeks, for sure." Nothing happened in the following two weeks. Now six months after he took my deposit, he failed even just to give me a genuine starting date, and the new grape shoots were already almost two feet long, I had no choice but to cancel the job. That was, unfortunately, not the end of my disappointment and frustration. When I cancelled the job, Trevor told me the deposit was non-refundable. After I reasoned with him, he asked for a 30-day timeline to pay it back, which I readily granted. When I contacted him after 30 days, he would say something like 'next week", " when I am back in town", " will let accounting know", or some other excuses. Lately, he simply would not answer my calls or emails. I can not believe any person with any sense of integrity and respect for his livelihood can be so misleading, unreliable, and unaccountable I am going to use all available legal means to get my deposit back. I hope what I have been going through will be a warning to the company's future potential clients.

    Professional Railings - decksrailing - Updated September 2026

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