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    Professional Rehabilitation Services

    5.0 (1 review)
    Closed Closed

    Services - Professional Rehabilitation Services

    Physical therapy

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    8 months ago

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    South Strand Medical Center

    South Strand Medical Center

    2.4
    (46 reviews)
    1.3 mi

    Everything went smoothly....the care was prompt, the caregivers were cordial, and it seemed to be a…read morevery efficient experience. They center could improve on their directions outside of the emergency room.... how to get there when arriving by car, parking, etc. (poor signage) Additionally, there was no one at the entrance of the emergency room to provide any assistance....how to use the kiosk, directions, etc. The area inside was also very poorly lit.....there's not enough lighting to successfully use the kiosk machines.

    DO NOT GO HERE!!! Arrived around 4 AM this morning with my five year old son who seemed to have his…read moreairways closing off, doing his best to scream while struggling to breathe. We walk in to an empty room, no nurse or staff to greet you, just a kiosk that you have to fill out in the midst of an emergency. I have never experienced something to counterintuitive. While trying to fill out a kiosk, my husband goes to try to find a nurse to help us because my son is losing oxygen. He finally sees someone in the triage on the computer and tries to notify her by knocking on the door. SHE YELLS AT HIM THAT SHE WILL BE THERE IN A MINUTE. She takes several minutes and then swings the door open to begin yelling and my husband and I that she is not just "playing with her thumbs, that she's busy" while my son is still struggling to breathe. Her name was Caity and she certainly does not belong in the healthcare profession. She is the furthest thing from a professional I have ever seen in a hospital. Very alarming to yell at patients parents instead of helping the patient (who is five and can not breathe.) She then proceeded to take us to a room where she aggressively wrapped the oxygen sticker around my sons finger, to the point it cut off his circulation and had to be removed and adjusted. I will ensure to post this on my personal social media as well as multiple local pages, file a formal complaint and explore other various avenues to notify other parents that this is a dangerous place to bring your children. On a side note, I went to the restroom and there was no soap. In the hospital. Not even a trash can, but a paper back on the floor people seemed to be just throwing trash in. I have truly never seen anything like it.

    Photos
    Rude , distasteful , and completely unprofessional. This is the staff here
    Rude , distasteful , and completely unprofessional. This is the staff here
    I looked like a heroin addict
    I looked like a heroin addict
    Arm bruises from being jabbed daily. A nurse named Olga insisted on doing it and cranked the tourniquet so hard that I cried.

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    Arm bruises from being jabbed daily. A nurse named Olga insisted on doing it and cranked the tourniquet so hard that I cried.

    Professional Rehabilitation Services - physicaltherapy - Updated June 2026

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