They are out of business. Period. I tried their address, no there. Their phone number is…read moredisconnected. Finally, Linda, the owner, has an email address, which bounced back as an incomplete email sent. Say goodbye. I have booked with her twice in the past, and was extremely happy. I guess she will be making someone else happy, but not in Kirkland, WA.

First thing I want to mention is that I am not what you would call a seasoned traveler. In fact, I…read morehadn't traveled anywhere for over 13 years, and never had traveled without additional family members. But I knew that for our honeymoon we needed some additional help to book the trip of our dreams. When I first contacted Totem Travel, I did it through e-mail and talked to the manager Linda. She was extremely helpful and answered all of my questions. After a few inquiries over e-mail she told me that it would be best if I came into the actual business to discuss details and possibly book the trip. When I first went in I met with a woman named Patty. She was beyond helpful, and was more than catering to the fact that I had no idea what I was doing. I felt as if I was in really good hands so I booked our honeymoon with Totem Travel. As the months went passed Patty was able to continue answering all my questions and helping me book additional details for our trip. Sometimes I would stop by Totem Travel to ask additional questions or confirm other details and even after months I would walk in and Patty would recognize me right away, ask me about how my work was going, remembering every detail that I had ever told her. It is great when a business these days can have that extra personal touch. I wouldn't even have to remind her who I was ever, because she was always one step ahead of me. We just got back from our honeymoon a few days ago and every little detail that I had discussed with Patty went exactly as she had said. She had requested to the hotel that we get a hotel room in a certain area and we did. She made sure that we sat next to eachother on every flight, and not every couple was that lucky. The trip was exactly what she had led my expectations to be. And it was the absolute perfect honeymoon. Upon arriving back I even received an e-mail from her asking how it went and wanting to see pictures. :) I would recommend this business to everyone!

We have used them to book our last three cruises. Sharon came highly recommended to me from a…read moreco-worker who had cruised many times. Sharon is very helpful and offers insight and advice.

From the owner: "We love to give personal service. We are the warm hands you…read morehold from beginning to end of your trip". Travel Agents are not dead nor extinct. We are very much alive and have a wealth of information to share with you. If you like to do your own research, go right ahead. But when you are ready to book that trip, talk to us. There are a lot of ways to see the world, but not all of them are right for you. Without a Professional Certified Travel Agent, you are on your own and that can be uncomfortable and expensive.

I needed to get a visa to visit China quickly as it was a last minute work/vacation trip…read more I searched high and low as its not super clear online where to get a Visa for China and some sites masquerade as the official place to get one as if they were the embassy or govt approved. My Mom got her China Visa here and pointed me to go there. Nothing like a personal referral! We both worked with Addi, most likely the youngest female there and she spoke english which made it easier for since my mandarin is not pristine. Not very personable, though I am not saying she is unfriendly, just a kind of no nonsense, efficient, get my request/transaction done type of deal which is fine with me too. While the non rush Visa estimation takes ballpark 2-3 weeks, Addi got me my Visa in under 2 weeks which is much appreciated for somewhere around $400ish. Very happy as I am writing this review from Chongqing right now!

I was worried I had to jump through a bunch of obstacles but not only did they make the whole…read moreprocess simple but my visa came in like 2 weeks. I seriously highly recommend Lin, she was very kind and communicative, everyone else there is also very nice. Thank you Lin!!!!

We're one of the catering vendor in San Francisco Bay and had great pleasure working with Tangerine…read moretravel as a planner for a global cooperate client. Macayla & Hollice in particular are wonderful to work with. They're both very professional and puncture. And responsive even on weekend to expedite last minute request. Thank you.

Worst experience ever with auto rental in Porto and Lisbon. Meet and Greet to take you to offsite…read morelocation was a time wasting disaster. DO NOT DO BUSINESS W TANGERINE.

Logistical disasters abounded! Went on a "luxury wine and food tour" that was 50% luxury and 50%…read moremotel six. The five day stretch in the middle was a bumbling mix of terrible winery, a jolly tour guide who knew nothing about food or wine, a moldy hotel bathroom and endless hours on a small bus. Had to pay extra for a suite and then had our suite given away to another couple on the tour - with no offering of a refund until we called it to their attention. Fortunately the first hotel was lovely and the last three days saved the whole trip. I paid way too much money for such mediocre service and accommodations and transportation. Trust level with this agency is 0. Never again

My experience was with one agent only so I can't say how the rest of the agents are. She was…read moreunprofessional and unfriendly so I decided to take my business elsewhere.

WORST VACATION OF OUR LIVES!!! We contacted Cruise Holidays of Woodinville when considering a…read morecruise for our family of 3 (myself, my husband, and our very busy 16-month old.) We initially contacted this company asking if they could book our air, hotel and cruise, and let them know that our 1-year old would be traveling with us. Our primary concern was determining if a cruise would be appropriate for our 1-year old, and if so, could they help us choose the best vacation? (Seemed logical to us...we told them we wanted to spend the days playing in the pool, the evenings at the on-board entertainment, not have to plan where to get our meals, no cars to rent, etc.) All 3 of us made the trip out to their Woodinville office and met with Marybeth in person (a 3rd generation travel agent and literally incapable of making a mistake), who said that a cruise would be a wonderful vacation for our family, and recommended a specific Royal Caribbean cruise. She informed us that our 1-year old would be considered a full-priced passenger and be charged the standard "3rd person in a room" price. This seemed questionable to us, but Marybeth assured us that it was due to the fact that the ship had "extensive programming" created especially for his age group. Bonus, right? Marybeth helpfully suggested that many of her clients knew how to book their own airfare through an online site...would we like to do that as well? (Um, sure...) She also promised to look into hotels in the cruise departure city and get back to us (which she did...after I reminded her several times) so we could book a hotel online ourselves as well. We ended up doing our own research and choosing a wonderful hotel...not one of her recommendations. So, on to the cruise itself... Next to EVERY pool (including the kiddie pool with 4 inches of water) were signs posted stating "no un-pottytrained children allowed". What? Maybe Marybeth doesn't realize that 16-month olds are not pottytrained (yep, that's right, babies wear diapers), but there went her acknowledgement that we could spend our days playing in the pools. Well, at least there was the "extensive programming" designed especially for our child's age group, right? A 45 minute activity at 8am, a 30 minute bedtime story at 6pm, and...that was it. Definitely worth paying a full-priced fare for our little guy! Sure glad we booked through Marybeth, she knew exactly how to get our family the most out of our vacation! Our little guy LOVED climbing up and down the stairs, walking up and down the ramps in the cafe, and pointing at the pools that he wasn't allowed in. We would have had more fun vacationing in an office building. We spent a miserable week unable to enjoy any of the shipboard amenities that all 3 of us had paid full priced fares for. The ship staff said they had no idea why our agent booked us on the cruise, but suggested we go on a Disney cruise next time. Don't waste your time and money with Cruise Holidays of Woodinville!!!

My husband and I have taken four cruises with the help of Marybeth at Cruise Holidays in…read moreWoodenville, WA. All four were fabulous. Marybeth was so helpful on all of them. Her knowledge of the places, Mexico, Caribbean, Hawaii, & New England/Canada was extensive. She helped us each time pick out a great cabin location and suggested sites NOT to miss. I have referred two other couples to her, One from AZ. like myself. And my cousin in WA. Right now, we are planning a cruise to the Mediterranean in Sept. 2015!! She let us know which cruise line & ship she thought would be the best for us. also, let us know when it was great pricing. Also helped book hotels before & after the cruises in port cities. Love cruising and Marybeth at Cruise Holidays!!

Miya and Holiday China were fantastic. I needed a visa for China. They helped me with a short…read moretimeline and were excellent at keeping me updated and resolving any issues!

When I contacted Holiday China, Lin helped me begin the process of applying to my visa. She was…read morevery efficient in helping me understand what I needed to prepare for my visa and was able to start the process immediately. Lin was very transparent and considerate in the application process. Thank you Lin!

My husband and I used Charan Vacations to help book our honeymoon and received excellent service…read more The travel experts were quick, responsive and always looked for the deals that fit in our budget. When we returned, they asked for feedback regarding the trip- you can see how important it is for them to know that we had a positive experience. We are also using Charan Vacations to book our anniversary trip this year! I would HIGHLY recommend them for your travel needs.

Excellent service. Charan was great with helping me plan my honeymoon. Very personalized service…read moreand quick response times! I will surely come back to book future trips and recommend to anyone.