Whereas the response time to my request was very good, and the friendliness and work quality was…read moregood, communication was lacking. I was charged $395 for a replacement shower valve. The same Moen valve was less than $175 anywhere else online or in hardware stores. I was told that what I received was a higher quality than available elsewhere. Further checking with Moen told me that they only made one quality level. I requested more info from Doug Clark but was told that I was being a nuisance and that if I registered for the warranty with Moen, then Doug Clark Plumbing would not be responsible for any more support. Needless to say, I am not happy with their response. I should have requested a quote beforehand. I strongly advise anyone dealing with Doug Clark Plumbing to do so.

Doug and sons installed a water system in my house.. Very…read moreknowledgable and friendly. Doug and Sons stand behind there products and there quality work..Dougs after service is top notch..i couldnt be happier ...Doug does not nickle and dime his customers Doug and Sons are fair and honest ..100%

Called for a quote to install a how water heater. Turns out you need to pay $89 to have someone…read morecome have a look before you can get a quote. Sunk cost to ensure you use them, Be carefull.

From the owner: Delta Plumbers Port Perry started with a vision to offer plumbing services that go beyond…read moreexpectations. With 17 years of experience in the industry, our founders saw a need for a local plumbing team that values professionalism, transparency, and customer care. From humble beginnings, we’ve grown through word-of-mouth and repeat customers, a testament to the trust we’ve earned in the community. Every project we take on reflects our core values — honesty, quality, and commitment. As we continue to grow, we remain dedicated to serving Port Perry with the same personal touch and expert service that built our reputation.

Hi, I want to thank…read moreGiulian for coming to my house yesterday. He is a very pleasant young man, and he had a camera and explained to me what's causing the blockage (roots) and gave me a quote for replacing the old pipe. I will definitely keep it in mind and hire Sewer Squad when I decide to go ahead with the work. I highly recommend their services. Emma

I had Sewer Squad come to my property on March 4, 2026, for a **Drain Clear and Scope Special**,…read morefor which I paid $88. During the visit, the plumber diagnosed a compromised sewer line and recommended a Bronze (Orangeburg) pipe replacement costing over $4,000. At the time, I asked about the camera footage, and the plumber told me there was no need to record it immediately. He assured me that if I ever needed it for insurance purposes, they could come back and do it. Months later, when my insurance company requested the camera footage along with the repair estimate, I contacted Sewer Squad. To my surprise, I was told that: * They no longer service the Waterloo region, despite previously servicing my property. * No camera footage had been recorded during my original appointment. * If I wanted the camera inspection now, I would have to pay another $88. What made the experience even more disappointing was the customer service. Instead of trying to understand the situation, the representative argued with me, interrupted me repeatedly and blamed me for not requesting the footage sooner - even though I had relied on the plumber's advice during the original visit. I don't believe customers should be charged twice because a service wasn't completed as promised or because they followed the technician's recommendation. I hope Sewer Squad reviews its customer service practices and ensures that services advertised and paid for are actually completed. Unfortunately, based on my experience, I cannot recommend them.

Replied and gave me an alternative for my shower spout which I found out be doing a little research…read moreI can do that and not buy a whole new shower set very helpful but I had already booked someone to connect my new fridge/freezer

Julian was a top professional throughout the process. I had identified a leak but could not figure…read moreout why, and he was able to provide a potential reason (which was spot on) just through a video I sent and provided me with a low cost solution. He was extremely responsive and patient and on the day he came to fix the issue he was punctual, respectful and gave me great tips on how to prevent the issue in the future. I will certainly be contacting Julian again, and could not recommend him more!