I had the pleasure of speaking with Tyler earlier this week and I have to say, looking for…read moreinsurance is always a struggle, and finally finding someone who took the time to answer all of my questions and provide me with information so I can make an informed decision was absolutely refreshing. This is the agent you want to work with. He was patient, knowledgeable, and professional. Thank you, Tyler for making me a priority in your day.

As someone who's clueless about insurance, I highly recommend working with Tyler…read more I learned so much and Tyler was fully capable of answering any and all questions I had. He walked me through the different elements of each policy, how they differ and informed me on the areas where I could save money. Very thorough, while still getting me through the process as quickly as possible. Thanks again!

My wife and I moved to the Twin Cities two years ago from the San Francisco Bay Area and sought…read morehelp understanding the insurance landscape in MN, and specifically to find the best value in home, auto, and umbrella coverage. While it didn't have the absolute most reviews of any insurance broker, the reviews Options Insurance does have--across Yelp, Google, and Reddit--indicate a strong reputation for customer satisfaction. And that's been our experience since working with our agent, Tippy Sourignavong. From the jump, Tippy demonstrated deep knowledge of insurance products (including terms and conditions that I found confusing), patience (in explaining the differences between policies), and responsiveness (often getting back to me within minutes for any question I had). She found us the best deal among insurers to cover our home, car (and later an additional car), and umbrella insurance from AAA; better than I could have found on my own. Before renewing this year, Tippy reached out, letting me know that she cross shopped my existing coverage across all the insurers and found us a better deal, saving us hundreds this year. She also flagged that insurers by and large were moving away from replacement cost value (RCV) to actual cost value (ACV) for roof replacements, which isn't as good, but out of her hands. I still appreciated the call out and it's exactly the type of proactive streamlined information I need to understand my choices and make a decision. I highly recommend Options Insurance and Tippy in particular as a starting (and ending point) for all your personal insurance needs.

Terrible experience with Keri Dobosenki. Had been working with her for 5 years until she discarded…read moreme. Keri handed me over to a more inexperienced colleague because her "role changed." Of course she only said this once I reached out and said I was unhappy working with the new agent. However before this, I was never notified about this nor was this updated on my insurance policies because they all stated that Keri was still my agent. Anyway the inexperienced colleague tried to convince me to stay with my current insurance company even though the roof deductible was more than doubled than the previous year and didn't even cover roof replacement. DON'T RECOMMEND Options Insurance, poor customer service and they don't have the best interest for you, the customer.

Chris and Terri are by far the best in the business. We've never felt pressured. They really do…read morecare about tailoring your insurance to fit your needs at the best price!

Chris and Terri are a great team, they really do put their clients first and are always looking for…read morea way to help you keep your costs down. We have been with them for 10 years, 5 auto claims, 1 fire claim, and 1 theft claim. I have shopped other insurance companies and although they are not the cheapest, you get what you pay for. I highly recommend the State Farm Budzius Agency if you are shopping for auto, home, life, renter's or any other coverages.

As a Realtor®, a sphere of experts to assist my clients is key. Every new home owner needs…read moreinsurance and I am 100% confident that when I refer them to Insurance Warehouse, they will receive fast and professional service. The staff is readily available to help and if my client needs to leave a voicemail, they will receive a call back from someone that same day. I highly recommend them for any insurance needs!

I have been using Insurance Warehouse for the past two years! They have saved my family so much…read moremoney by shopping multiple carriers for the best deals with the best coverages! I'm so thankful to have the entire team at my disposal! They always promptly respond when I have a question and have even offered me suggestions of some great companies to use when I've needed to file a claim. Thank you Insurance Warehouse for taking one huge worry off my plate!

I had insurance with John S and needed to get insurance for another commercial building in…read moreMinneapolis not insurance during the ICE event. Called twice, emailed and texted this Agent to return my calls. Recording said within 24 hours. John S. never returned my calls at all. Building sat uninsured for several days. Stopped in a office. I had to say hello several times before I got greeted. There are plenty of good State Farm insurance Agents, this office with John and Ally are NOT Best to stay away.

I was very impressed with John's knowledge of State Farm's policies. He was able to combine my…read morefamily's policies to save us all a ton of money! His patience and attentiveness really shines. He made the process very simple and followed up as the policies went through underwriting. I think this is the start to a long and successful insurance relationship!

My Father had this company for over 20 yrs, just paid his premiums. After his death, my 89yo…read more Mother had 40 shingles ripped off her cabin. There Idea through Kemper was to just repair the damage side, maybe put some flex seal on it! Go elsewhere if you don't want Elder abuse, will never review your needs.

I hate insurance, but I love Higgins! I have been a loyal…read morecustomer here for the last 4+ years. The customer service is top notch. They will help you understand your insurance needs better and make wise decisions based not only on your living/driving situation, but also on your financial situation; no pressure or up-selling. I had a major home break in a few years back and they were amazing. They took a very traumatic experience and made it (relatively) pain free to process my claim. The sympathy I received was genuine and they went above and beyond to help me 'get everything together' for my claim. They didn't just give me my claim number and make me do all the work. That alone was worth my premium. Now, I am that annoying customer that calls way too often because I am trying to buy a home. Every time I see a place I like, I immediately call for a car insurance and home owners insurance quote (can really vary, depending on the zip code, don't want to be surprised when your insurance doubles). The lovely ladies there are quick to help and usually give me a call back within a few hours, if not, always the same day. If you are looking for a new agent, this is certainly the place to go. Highly recommended.

I'm very unsatisfied with the service I've received from Mary. She was my agent for nearly 4 years…read more I've never liked her personality and she's always seemed rude and dismissive. But I dealt with it because all I really cared about was her doing her job. As I accumulated policies and multi-line discounts, when premiums would go up and I would ask for more info, I repeatedly have received inconsistent answers that don't match up. Then I was told that State Farm policies prevented her from doing anything about it, which was never brought up to me in the past. If that was always the policy, then why was I never informed and had to spend multiple months going around in circles with her?

I moved from Chicago so had to transfer my policy to Minnesota. I enrolled with Mary Trondson. I…read morefelt that there was poor communication from her office about additional fees for transferring my policy to a new state and new agent. I was initially told that there would be no extra fees, but when I got my first bill she told me I had to pay the premium for two months that I was not even receiving insurance for. Furthermore, I did not receive my first bill in the mail. Instead, the first billing correspondence I received in the mail was a notice of overdue payments. When I called to explain my confusion and sort this out, Ms. Trondson seemed cold and unsympathetic. She told me I never received the first bill in the mail because it was in my online profile. Again, I didn't recall this ever being explained to me. On December 16th, I had found quotes from other companies with significantly lower premiums, so I called Ms. Trondson to inform her I would not be renewing my policy, which was up for renewal on January 12th. I wanted to give her advance notice so that my policy would not be automatically renewed. Ms. Trondson tried to convince me that those quotes from other companies would eventually balloon, so I informed her I would come back if that turned out to be the case. So she thanked me for my business and said goodbye. Then I got a notice in that mail that she had CANCELLED MY POLICY ON DECEMBER 16TH, LEAVING ME WITH NO AUTO INSURANCE. Maaaaaaaybe she misunderstood me, but more likely it seems that she was mad that I would no longer be giving her money so she cancelled my policy immediately WITHOUT MY APPROVAL. So needless to say, I would not recommend her services.

After calling several other State Farm agents who couldn't be bothered to get my house insured Mr…read moreMeyers coworker got me all set up in less than 30 minutes. Excellent customer service .

Superior Service. Very rapid response to my phone calls and always pleasant to deal with. Very…read moreknowledgeable. I highly recommend the agency.

What great service! Our association had a hail settlement, and each owner had to work with their…read moreown agency. All I did was forward the information, and the agency took care of everything. Full insurance coverage! Such a painless process. I so appreciate it! And they are always so responsive to any emails or calls that I make. I would highly recommend Tom Schmitz state farm agency!

From the owner: State Farm's mission is to help people manage the risks of everyday life, recover from the…read moreunexpected and realize their dreams. Serving St Louis Park and the West Metro area insurance needs. License #: MN-40060260