There are not enough stars I can give about the excellent, compassionate and efficient service…read moreI've gotten from Brett Pendergast and his staff. I had a problem which was going to cost me a lot of money and they went the extra mile to help me find a resolution thus saving us a lot of money. Brett is extremely knowledgable and helpful in setting up our policies, (in our case, home & auto insurance,) along with keeping our home coverage up to date with the increases in our home value. I highly recommend this agency if you want the best service and information you need for your insurance needs. Thank you Brett and Wendy for your help in getting my problem sorted out!

Brett's team always provides great service! I would especially like to highlight Chris Culpepper…read morefor her positive attitude and ability to resolve any issue! I highly recommend this office for any of your insurance needs.

They're all amazing here!!! Always good deals and great people. I wouldn't trust anyone elseread more

I love State Farm and the customer service! Today Antonio took my payment on the phone and he let…read moreme know that my monthly amount was lower. Saving money any way that I can in this economy is important, and I appreciate him reviewing my account and letting me know that it is applied with this months payment. Antonio is always personable and professional, and I appreciate everyone at this office in Virginia Beach!

Have been insured with Allstate through Richard and his son Ryan for years. They always have time…read morefor a quick chat, and are happy to answer any questions I might have. They have also gone out of their way to find me insurance on some unusual things like a 1974 Boston Whaler and a 1989 Toyota Land Cruiser. Highly recommend..........

I absolutely adore this agency! We started out with just renter's insurance with them, but then we…read morerealized they were amazing! We then switched our car insurance to them, our life insurance, and our home insurance! I work at an apartment community and I even refer all of my prospective residents to them as well! I love how quickly they respond, the convenience of their set up process, and easy to file claims! They really go above and beyond! I love working with Patty, Ryan, and Clayton! They have been nothing but the best to me, my family, and my residents at work!

Kimora Roberts was super unhelpful, she caught an attitude with me and hung the phone up in the…read moremiddle of me asking for help. Will be switching insurance companies

The worst insurance company ever. All this money they take every month but can't help you when a…read moreclaim is made. Don't even make a claim with them. Fix your car yourself or sell it how it is and get a new one cause they won't do anything for you. I would rather eat a bag of nails and glass than have this insurance again.

I would have gave a negative amount of stars if I could. I hope this can be seen by anyone getting…read moreready to purchase GEICO. DONT. worst insurance.... Ever. I never once got to speak to an actual human. Ever. I didn't even know what type of insurance I had, bc I had to set it all up myself, and hope I had full coverage. I was in an accident that was the other person's fault and I had to take care of everything. Geico didn't assist w a thing. Then to make matters worse I check State Farm insurance and full coverage on a Subaru WRX is 150 cheaper a month then geico, and an actual person set up my policy. My ex worked for GEICO she told me it stands for Government Employee Insurance Co. Apparently it started as a military insurance. I hope you don't treat our troops like you treated me

The worst. Required a tow and the vehicle was towed to the wrong address. Then wanted to charge me…read morefor the right towing repair place. This is an unorthodox process and evil. Unsatisfied customer.

Highly recommend working with Tim. Tim is polite, knowledgeable, and hassle-free. He set me up…read morewith my original policy, and just helped me obtain a new policy (original insurance canceled).

There are not very many Insurance and Security Sales People in this 757/Hampton Roads area that…read morework AS HARD and are as kind, helpful and caring fb as Tim. I love the fact that he so knowledgeable and knows more than any Insurance Agent I have ever worked with. If you want to work with someone that will completely have your best interest in mind and communicate with you thoroughly every step of the way then Tim Jonquist is the Man!! With the plan!

My daughter was on the Honda lot buying a new car. She had State Farm previously but had not had a…read morecar in a year or so. She was trying the 800# that was pushing her to contact a local agent and they were all closed. She had moved but her previous local agent was Paula. She got in contact with Paula and despite the office being closed on Saturday, Paula got her insurance in place got her a binder and ID card so she could drive her car home. Amazing act of kindness and customer service you only get with someone like Paula Faivre, Superstar Agent.

They dont seem to be genuine agents. The agent was polite and gave me a good quote (though as is…read moreexpected, kept trying to push for coverages I did not need) but ONE MONTH after paying in full for 6 months for the car insurance and getting a receipt for it and being assured that i will get my final insurance card in the mail, I get a rude letter from State Farm that my insurance will be cancelled within 3 days of receipt of the letter giving no valid reason whatsoever. When I call the agent, he is clueless too - he assures he will to the bottom of it (wastes precious time as I inch towards being uninsured) but comes back with a higher quote. This agent does not seem to be genuine - why would they be clueless about the company's verdict then? Either that or they are purposely fradulent. Stay away!

CapCenter is a primarily a mortgage lending company, but they also do some real estate as well…read more They are located on Bendix Rd., which is just off Bonney Rd. They are located on the first floor in the big building there. My visit to this place was on April 16, 2020 to finalize a refinance closing. In February/March 2020, I was in the process of looking to refinance my original loan to remove PMI and get a lower interest rate. After looking at options, I started the process with CapCenter by first talking to someone by phone to ask some questions. After that was done, I went online to start the application process. The one on the phone said it could be a few weeks to get a first response from a loan consultant due to the higher volume of applications coming in. I had no issues with that. The main reason I ended up going with CapCenter was due to having no closing costs. In less than a week, I had gotten a response from my new loan consultant Natalie Murray. This was a very quick turnaround time. I worked with her through the process. There is a $1000 deposit ($500 at commitment and $500 at rate lock); however, you get that deposit back in the same manner that you paid it after closing. After that process was completed, it would move to Emily Weeks, who I worked with when it came to the pre-closing information and any last minute things that were needed. This was very smooth as well. On April 16, 2020, it was time for the actual closing. Although there was quite a bit of paperwork (as expected), the process was pretty quick and smooth. You also get a few things from them after closing such as a hat as well. Overall, it was very easy to work with CapCenter. If I decide to do a refinance in the future, CapCenter will be the first place I go back to. With a fast and easy process along with no closing costs, it's a win-win. If you are looking to refinance, this is who you need to check out.

We were going to use Cap Center realty for a purchase in 2024. We met Hope and Dick Jeffries. They…read moreare a real professional organization with lots of experience. We did not sell our home due to unforeseen circumstances, but we were assured that if we needed their realty services in the future; don't hesitate! No strings attached. I was referred by my brother, who has used the realty services several times. I will use them when needed in the future! Thank you!

Great office with great agents. They were able to help my mom get a great rate. They responded…read morequickly and got everything taken care of efficently.

Agents give out their personal numbers to clients to talk to out of work, very unprofessionalread more