The office is dismissive and disrespectful. From the front desk staff, all the way to the clinical…read moreworkers, this place is disgusting and distasteful and I would never send my loved ones here. If I could give negative stars, I would.

Every person that I dealt with was competent and personable. I feel that they all want to provide…read morethe best for their patients. Dr. Aiste Norberg is exceptional. She takes her time and listens to me. I never feel rushed. Would very highly recommend them!

Staff members are polite and helpful! And I really appreciate that there is a lab right there at…read morethe office! The phlebotomist who did my blood draw was excellent!

If you come here better hope they like you from the start because if you ever need your doctor to…read moregive you some sort of pain medication/narcotic they will look at you like you are crazy and will deny against all odds it doesn't matter how bad you feel they do not care about how you feel I've been trying to get them to help me with the discomfort I have been experiencing for quite some time and they made it clear that they will not give me anything similar because of the providers decision not to help me and decided to send me to a specialist that the appointment was a month away when I couldn't stress this enough to them that I am in urgent need wich means I need help ASAP. I feel that is preposterous that your provider can and will tell you no in a heartbeat without bating and eye especially when you are in pain/discomfort daily and has costed me many hours of sleep that obviously I will never get back, I would never have thought that my DOCTOR could care so little about my well being and quality of life, unless you are an elderly person forget about being treated with respect and being listened to, I can't wait to have a real relationship with whoever my next provider will be because the community health center of Bristol has left me stranded while I beg for help. Hopefully after my formal complaint they will change their judgment and I did you a favor stay blessed stay healthy.

Excellent medical Care , Dr Greene and all his staff are professional and caring. Dr Greene…read moreprovides an integrative systemic health care approach and takes time to to help his patients understand their medical profile and recommendations.

From the owner: Confidia™ Health Institute does primary care like no other, by guiding you on a journey to True…read moreHealth™. With two offices conveniently located in Plantsville & Bristol, CT, you can trust our team to provide the holistic care you need. Confidia™ does this by scientifically examining a multitude of factors, including your genetics, physical wellness, mental health, nutrition, and your hormone balance.

Are you kidding me... 1.5 stars max????? My PCP sent a…read morereferral to Hartford healthcare . Received a call from a "Susan", no last name. Called back numerous times only to get through to the answering service after waiting for 10 minutes. Always, always do your research on these healthcare providers Never saw one and a half star overall review on a medical service . 90% of the reviews are one star reviews . Please don't waste your time and get over burdened with stress .

i can only recommend you go elsewhere. i found a significant lack of professionalism, no…read moreempathy, no compassion, no expertise and an inability to adjust to rapid changing situations. In general i find the lack of quality care in Torrington CT pervasive. Go elsewhere

I have cancer and the staff in the oncology department are amazing. Everyone is compassionate,…read moreeager to listen to patient needs, and they keep whatever personal problems they have that day to themselves. I couldn't be as empathetic as this staff. Dr. Fumo is brilliant. I have to go to here three times every two weeks. My only gripe with this hospital is that they let employees park in the visitor lot because the employee lot is a long walk. By 10am the visitor lot is usually full and parking is impossible because there are no alternatives. I end up driving on the grass and parking there. I don't understand why they don't enforce this undesirable situation.

I just had a total knee replacement this past week. My care team was amazing I could not have…read moreasked for and received any better care from the moment I checked in till the day I left. And the food was amazing especially for hospital food. I have had major surgeries in several other hospitals and have never had the treatment I had here. Highly recommend their ortho unit

4.5 stars. Hartford…read moreHealthCare Medical Group is a large network of physicians and practitioners with different specialities. They are found all throughout Connecticut. They see children, adults, and the elderly; it could be for a simple routine visit or a complicated medical issue. The visits can be in any of their many locations or a virtual one. They also use the MyChart portal which makes it convenient for patients; you can message your doctor, request prescription refills, make appointment, see test results, and more. I've seen my primary care doctor through this network and have had a good experience. My gynecologist, who is from a different network referred me to this office. Since I have a family history of breast cancer, I was referred to a breast specialist. It is better to be proactive than reactive! Ladies, get those mammograms! Especially if it's covered by your health insurance. This office reached out shortly after and I was able to make an appointment fairly quickly. The location was large with plenty of parking. Upon entering, there was a help desk that showed me where to go. Checking in the office was easy and I was seen within 5 minutes. The whole appointment took about 30-45 minutes. The APRN Kayla Cristoferi was super warm and professional. She was thorough, went over standard protocols, and answered any questions I had. Checking out was also quick and easy. The facility was clean and pristine. Overall, I've had a good experience so far.

I wrote a review on the website as well but I'm am extremely upset and disappointed I've been…read morewaiting for an hour feeling very unwell while other walk ins go right in ahead of me.

Absolutely horrible had an appointment at 4:59 and did not see anyone until hour and a half after…read morethe appointment time. Receptionist kept having other people seen because she never asked for my ID or credit card after being checked in. Absolutely horrible experience all around. I would rather take twice as long as being sick then going to this urgent care.

Their billing practices are ATROCIOUS - where to even begin? They do not post check payments to…read moreyour account sometimes for 3-4 weeks after cashing them, if you are lucky, 2 weeks after they cashed the check. So I switched to paying via CC over the phone for immediate posting - Messages left to pay a bill aren't returned ever & I always have to call again until I get a live person in billing. Now, that is if you get a bill at all! In the past 10 months, I have not received a bill for 3 of those months. I have to remember to call them if I don't get the bill & I get an attitude most of the time if I request a statement/bill to pay GOD FORBID. (I do not like owing money) Absolute disgrace to the medical community.

Worse off after going here. They ask how you're feeling, then report you to the police and use what…read moreyou said to them against you. You are then forced to the hospital with all your rights taken away. This happened to me twice in two weeks. Will never seek help again. (New Britain location)