This was my first time at LI Urgent Care in West Babylon. I had a sore bump on a finger that was…read moregetting worse. It was diagnosed and treated with antibiotics prescribed. The place was immaculate. Everyone there was courteous, pleasant and professional. The medical and administrative experience was great.

I had a very disappointing experience at LI Urgent Care in West Babylon…read more My appointment was scheduled for 9:08 AM, yet not a single staff member--front desk or medical--arrived until after 9:10 AM. If your hours begin at 9:00 AM, patients should not be left waiting while the entire staff arrives late. It immediately set the tone for a lack of professionalism and respect for patients' time. Unfortunately, the issues only escalated from there. I took the time to clearly explain my allergies to the provider, yet a prescription was still called in for a medication I am allergic to. This is not a minor oversight--it is a serious patient safety concern. As someone already not feeling well, having to go back and forth between the pharmacy and the office to correct this was both frustrating and unacceptable. The replacement medication that was prescribed caused significant side effects, to the point where I did not feel comfortable continuing it. When I called back within 24 hours to request a change to a medication I have previously taken without issue (and confirmed to be dye-free due to a severe allergy), my concerns were dismissed. Instead of listening, I was given an inaccurate explanation that my reaction was due to combining it with a steroid--despite the fact that I had already consulted with the pharmacist and did not take the steroid at all. At no point did anyone take the time to have a proper conversation or fully understand the situation. To make matters worse, when I inquired about dye content the following day, they were somehow able to check and verify the medication. That level of attention should have been provided from the start, especially given that my allergy was clearly communicated. Consistency in patient care should not depend on who happens to be handling the case. After verifying with the pharmacy which medication would be safe, I called the urgent care again and requested that specific prescription. Once again, after unnecessary back-and-forth, they agreed--but then proceeded to call in a completely different medication without any communication or explanation. The lack of attention to detail, poor communication, and disregard for patient input made this an incredibly frustrating experience. What should have been a straightforward visit turned into a stressful and drawn-out ordeal while I was already unwell. I will not be returning. This experience was a complete nightmare and only made an already difficult situation worse.

Amazing staff and drs. They take good care of my kids and explain in great detail. Expect a longer…read morevisit

Clean facility, very homey. Bed for both patient and parent are comfortable. Technicians are so…read morekind and patient. They answered all of my questions, and asked my son if he had any questions (he mostly wanted to know how to work the remote!). They have every streaming service on demand for the kids to watch while they are set up. Private bathrooms for each patient. Even though the wait to get an appointment is long, put yourself on the wait list. All 3 sleep studies we were called when there was a cancellation and we got in earlier.

Absolutely the best pediatric office. Dr Thomas and the PA Miriam are excellent. Take their time…read moreand care A LOT. Staff are incredible kind and very caring!

I've been coming here for several years for my yearly checkup. The wait is usually not too long and…read morethe office staff is very professional, friendly and organized. They do in-house sonograms which is very convenient. I've been happy with my care at this office!

I was 9 minutes late for an appointment at Middle Country Endocrinology because of traffic on Route…read more25. My appointment was for 8:50 and I got there at 8:59. They would not let me see the doctor because she was with a patient. No patients came in or out of the office while they had me sitting in the waiting room for 10 minutes. After 10 minutes the receptionist informed me that the doctor cannot see me because I was late. Not a very accommodating office. Not a very nice receptionist.

My kids have been going to Concierge Pediatrics for more than 1 year. I am beyond happy with their…read moreexceptional services all the staff provides to its family. That's right, we don't feel like patients. We feel like family!! Coming to the offices and having no wait times and their full attention is the best! They can put kids movies while they are taking the temperature or asking us what's wrong and give the kids something as a small prize or a lollipop, they even make jokes and play with the kids. They take their time with us. If we have an emergency , i can call/text them and they are ALWAYS available for our kids. They have save us so many trips work the ear infections or skin rashes or lung issues with the Nano! I will ALWAYS ALWAYS RECOMMEND THEM TO ANYONE!!!!! The best of the best for your kids!! We get this special advice that if the kids have like ese infections, we don't have to go to the office and we can send the video via this device and the prescription gets automatically send to our pharmacy. If i am freaking out for anything or have any questions, they are always there!!!! I seriously don't know what we were doing before concierge pediatrics... i can't imagine going back to being in a doctors office waiting for 30-60 min to be seen 2-3 minutes. No way!!!! Concierge pediatrics is the best!!!!

This concierge pediatrics office has been an amazing experience for our family. The level of care…read moreand genuine compassion here really stands out--you can tell they truly care about each child and parent and I would never be without them as my kids doctors. Dr Jacobs is the main doctor in this location and she is just great. She takes time to listen without ever making you feel rushed, and always explains things in a clear, reassuring way. It makes a huge difference! The office itself is spotless, peaceful, and very welcoming, and the staff is consistently kind and helpful. Having easy, direct access to the doctor adds an extra layer of comfort that's hard to find elsewhere. We feel very lucky to be part of this practice.

Always Friendly! Very Helpful!…read moreKnowledgable! Top Rate Medical Professionals!

I can't believe this place is even open to the public. My daughter went there with clear symptoms…read moreof an upper respiratory infection only to be turned away and told to take DayQuill. Woke up the next day much worse only to go to another Doctor who then prescribed the proper antibiotic to treat this type of illness. I put a call out to the clinic today to get some information and let me tell you, they couldn't give a hoot what happened and talked to me like I was a child. Even worse than that. Do not go here. You are better off going elsewhere. Just look at the review and you will see why.

I have been going to this practice for three years with my three year old and my one year old. I…read morelove this practice and have very few complaints!! I rarely have a problem getting an appointment and they have sick hours which are amazing. And I have even called after hours before when my daughter was sick and received a call back from Dr. Mazur. Like any office there is a wait time when you arrive-but this is like any office-so it amazes me that people complain about this. But if you go in the evening or weekends, expect to wait. Staff is amazing. The secretaries that have been there forever are so friendly and remember us by now! And we have seen and worked with all three of the doctors there. The nurses welcome my girls behind the desk to pick out a million stickers after each visit. They do require all their patients get vaccinations-which I appreciate it. So if you do not vaccinate your children, this is not the practice for you! I love this place and have gone SO MANY times, especially during the winter months with croup and ear infections! Thank you for the wonderful service!

We have only had great experiences with all four physicians and the staff. Each person is nicer…read morethan the next. There is always time to ask questions and consult with the Dr. about my son's progress/milestones and they return my calls quickly. I appreciate their approach to vaccines and guidance to help me keep my son healthy. If you're not planning to be responsible about a vaccine schedule or don't adhere to vaccine science, these aren't the physicians for you. I'm very glad to have the doctors at Huntington Village Pediatrics as my son's doctors!

Always a pleasure knowing we won't wait long, the nurses spend the time getting to know your child…read moreand help. Happy to have switched to Veritas!

All the providers are caring and thorough. Easy to get same day sick visit and a real person…read moreanswers the phone!