San Mateo County sure knows how to collect in charge a late fee on time. This year I paid $1K more…read morethan last year x2 for December and April for what the parks in our neighborhood are so outdated. The kids doesn't even wanna play there. The public school system ratings are 6/10. I can't even get my daughter into TK because they wanna say it's full so I wonder where all does this money go to. I voted Sandy Arnott out.

Try calling them and it seems like no one answers. When they do answer I can not get in touch with…read morethe worker on the case, but only can leave a voicemail. So hard being on aid in San Mateo.

Ill give it a star for being super cute. Another star for having actual children enjoying…read morethemselves in there, third star is for location and the lack of 2 stars is because s woman decided it was best to stomp around, and huff and puff instead of stating what she needed to say, she returned a while later and said "theres a sign right there, it clearly states.." feet were on the ground before she finished. I said i was sorry and she huffed and puffed and walked away. First time in this library. Just needed to charge my phone.. Anyways here's a picture of my view of the sign. Do you blame me?

My review is purely on Storytime…read more I was informed thru PMC that this librbary had a Baby Storytime on Mondays at 11am, so after checking here for the address I noticed that it didn't open until Noon. So I got worried - and check the actual site which also staed it was open at 12, but story time was 11-11:30. Over the hill we went, me and my kidlets. Sure enough, it is only open at 11am for Storytime :D The Library is small and neat. Has a small parking lot - it is right in the middle of a neighborhood :) My son was being a stinker so we only sat for bit but I quickly learned there is a DARLING little yard/courtyard that is fenced in. It has flowers, a few toys with a small play kitchen. It is benches all around . . . it was a lifesaver when my 17 month old wanted to just walk about.

Way better then waiting 4 hours at the DMV! Just come here for all your vehicle registration needs.read more

The business you didn't know you needed. Skip the DMV for…read moreall things car registration, I was helped by Luis who was friendly, charismatic, and looked into everything he could for all of my car registrations. When I say no stone was left unturned, I was sent home with all documents that I could possibly need for future registration. Any of their costs are totally worth it and very reasonable! My needs were fulfilled with ease

Jin and Matt were lifesavers when it came to looking up ancient records for research on a property…read more Super sweet guys. They were very patient with my repeat questions, explained the book and page and document system, and saved me who knows how many hours of scrambling about. Only 1 star off because: - document cost is quite high ($9+ for any document, and $1 to certify) - the computers there are suuuuper slow. I know there's a large record, but the spinning wheel was always showing and I think in one of the technology capitals of the world, better machines and faster searching could be in place. All-in-all, a pleasant experience. because of the humans there to help.

Olivia at the Assessor-Recorder's Office was incredibly helpful. She made a complex process feel…read moresimple and went out of her way to answer every question with patience and clarity. Thoughtful, knowledgeable, and truly dedicated: public service at its best.

Phillisa was an exceptional representative at the Social Security Administration office on 16th…read moreStreet. From the moment we met with her, she demonstrated professionalism, patience, and genuine concern for helping my husband through the Medicare Part B application process. She understood how confusing and frustrating government paperwork can be and took the time to carefully review all of his documentation, ensuring that everything was complete, accurate, and up to date. As a disabled elderly veteran, my husband especially appreciated her respect, kindness, and willingness to patiently gather and verify all the necessary information. What truly stood out was her dedication to providing outstanding customer service. She was knowledgeable and efficient, making what could have been a stressful experience remarkably smooth and pleasant. Her positive attitude and commitment to helping others went far beyond what is typically expected. Dealing with government agencies can sometimes be challenging, but Phillisa made the entire process easy and reassuring. Anyone fortunate enough to have her as their representative is in excellent hands. She is a tremendous asset to the Social Security Administration and deserves recognition for the exceptional service she provides.

I went to the Social Security Office on 16th street to order a new Social Security card and the…read morewhole experience from the moment I entered the door was easy and painless. First of all the wait to see a clerk was very fast (having an appointment I believe helps..) and the new office unlike the old place was very pleasant. I waited only less than 10 minutes from the time I walked through the door to speak with the clerk. The person I dealt with, Ms. Morales was a pleasure to deal with. She was well spoken and it was very easy to understand her directions and questions to me. She had a very relaxed but very focused attitude and she was very sharp. There was a error in the spelling of my name which needed to be corrected on their records and she fixed that immediately with no problems. Once I ordered my new card with the correct name, she reviewed my retirement benefits because I had submitted my application online. She made me aware of some errors and unanswered questions by me on the application and fixed those problems as well without me having to ask her. Then to add icing on the cake, when I left their offices Ms. Morales made a point of following up on her own with my retirement application. Even though I didn't ask her to do it, she went ahead and help make sure the application was gonna be processed. When I returned home I found a message on my phone informing me that she had followed up with my retirement benefits.....NOW THAT IS SERVICE AND GOING THE EXTRA MILE. Iwas really very impressed by her professionalism and quick thinking. This is really what made the experience so nice. Dealing with government agencies can be difficult at times but dealing with Ms. Morales was a joy and a pleasure. Someone should give this young lady a promotion !

Omg, way long overdue review for this library! So everyone knows about SFPL but Daly City is pretty…read morefine as well. What makes Daly City Libraries special is that they're apart of the Peninsula Library System which offers a wide array of items with a bevy of titles! Admittedly I still use DVDs due to pinching pennies, challenging immoral corporations & supporting local libraries. Sorry Netflix & Disney +, but I love libraries like this too much to let them become history! Also books, magazines & staff make the branches extra special! I just wish they they had more days open with evenings & will always cherish when it was the Plandemic's lockdown, that they would send golds in parcels to our homes!

Located on the top floor…read more(http://www.yelp.com/biz_photos/1VCo5Pt_Ehm-t0q9obP_Xw?select=rq9i2JBblVtBawxs_98-ow) of DC's War Memorial Community Center (http://www.yelp.com/biz/war-memorial-community-center-daly-city) and, at a little more than two years old, it's as good as a town's library gets. The entrance to the WMCC (http://www.yelp.com/biz_photos/1VCo5Pt_Ehm-t0q9obP_Xw?select=fXf83dniG8SqD6KC7ISC7A) is easier to find since it is on Mission Street (metered parking). The main entrance to the library itself (http://www.yelp.com/biz_photos/1VCo5Pt_Ehm-t0q9obP_Xw?select=Pf3trfydLYhFfvR30jo2Ow) is behind the War Memorial building, on Hillside Blvd (http://www.yelp.com/biz_photos/1VCo5Pt_Ehm-t0q9obP_Xw?select=Dim0FUloAJEz3Q2poGcKhg). There's a small parking lot and residential parking. There are the standard kids' reading room, the teen's study room, the Internet terminals, the magazines section, tables-chairs sections, the small chairs to doze-off sections, etc. All areas are brightly lit and open (http://www.yelp.com/biz_photos/1VCo5Pt_Ehm-t0q9obP_Xw?select=6JheT9-Dw_CuuDscSfJR7g), not isolated and are nicely laid out for ease in locating (http://www.yelp.com/biz_photos/1VCo5Pt_Ehm-t0q9obP_Xw?select=eejPdDjHEigLefnO59lmpg).

I am a frequent patron of this library. It is located on Market Street in San Francisco, just…read moreacross from Civic Center. Exit at the Civic Center BART station. This library is a great resource for law students and legal practitioners. They have Rutter guides and a whole bunch of other legal treatises. They have a law librarian to help with legal research. They also have computers with access to lexis and/or westlaw, although their use time is limited to an hour or two. My complaint is regarding customer service and the rude staff. Recently, when they closed, i started putting my stuff away. They came by and literally harassed me, saying that "the library was closed" and i "needed to leave now." Take a chill pill, people. I have never seen such up tight and unreasonable staff anywhere. When i left, it was maybe 5-minutes after the hour. For that, i have named these librarians, the soup naz- librarians.

Absolutely amazing resource in San Francisco! The remote offerings are incredibly convenient and…read morethe kind staff member walked me through the steps to access them. I am looking forward to visiting in person... of course, there is nothing better than the smell of books and if you get that comment, you are my people!) I cannot speak highly enough about the thoughtful assistance I received!

Wow, 5-star all the way. The County Clerk's Office saved us when I thought we'd run out of options…read more Other than my son's high school ID -and he'd just graduated - he has no other ID: No driver's license, no passport. SAT is in a day and with a closer look at the College Board's legalese I realized he might not meet the identification requirement. We needed something in hand -and fast. The solution: A SF City ID. The County Clerk's amazing Erik helped me find a supporting document in my son's name with his address that'd suffice (his monthly health insurance bill I pay online). He waved us from chairs - in the middle of his lunch break no less- to get my son's ID made. Because of the County Clerk's Office, my son got into the SAT this morning with no issue; I'm so relieved. Thank you Erik of The County Clerk's office. You are our hero.

Staff at the San Francisco County Clerk's office is amazing. I needed a copy of my birth…read morecertificate for CA Real ID that i've postponed for too long. I placed the order using their online form late at night, and someone called the next morning that it was ready. A person called, not a robot! I picked it up today, everyone very nice and helpful. I asked, they don't seem to have a pickup deadline. The outside vendor VitalChek was useless. Fill out online form, sign, have form notarized, scan form, scan copy of DL, all for a hefty sum. Then they CANCELLED my order saying they could not process, and i needed to get my name officially changed, because my birth certificate has ONE different letter (parents gave me a foreign name that can be spelled either way). Skip the hassle of using the vendor, and pick up directly from the County Clerk if you live close enough. So much more efficient, plus City Hall is a beautiful building and so nice to visit.