We loved Woodlake Child Development Center! Our child was in the infant classroom and they felt…read morelike family. They were so attentive to each baby and you could tell they truly cared. As first time parents it meant the world to us that we knew our baby was safe and well cared for. All of the staff (not only the infant teachers) were kind and wonderful! The facility is clean, safe, and educational. They have an app that keeps you up to date on your child's activity throughout the day. They send out announcements through the app and you can also pay for tuition through it. Although we aren't at this daycare anymore due to moving we still pop in to visit. We truly miss them! I highly recommend this daycare.

Jaden is awesome! He is a fantastic babysitter and should get a raise immediately.Whoever is the…read moremanager should give him a raise.

Promises Preschool is a wonderful choice! We were so grateful to find this program. Our family…read morewas new to Richmond, VA and found Promises through an online search. We checked-out other preschools and then settled on Promises. Mrs. Lois, the former director gave us a great tour and we signed our son up with haste. Mrs. Kim & Mr. Jeff gave our son such a heartfelt and awesome start to his education. All of the staff at the school was attentive, genuine, and passionate. We will be forever thankful for the time we spent and the friends we made at Promises!

All 3 of my daughters attended Promises preschool spanning from 2006 to 2018. It is such a loving,…read morecaring, fun, learning environment. Many of the teachers have been there for years which tells you it's like joining a family. My daughters have made life long friends that started at Promises. It truly is a hidden gem.

Our Experience at Celebree School…read more Our experience at Celebree School has been excellent. We are very happy with the school, the teachers, and especially with the progress we have seen in both of our daughters. I would especially like to recognize Ms. Sohina Biswas, who has been teaching my daughter Chloe. Chloe started at the school only a few months ago, and when she started, she did not know how to write her own name, recognize the alphabet, or identify numbers. Now, as she gets ready to move on to preschool, she has learned all of these skills. We are incredibly happy and grateful for everything Ms. Sohina has done for her. Chloe absolutely loves her! I also want to thank Ms. Sarita, who has been wonderful with Chloe as well. We truly appreciate the patience, kindness, and dedication of her teachers. My younger daughter is 1 year and 5 months old, and we have also seen so much progress in her development. She has become very communicative and is learning new words and expressions every day. She says "thank you," "you're welcome," and "bless you" when someone sneezes, and she can already count to two. It is so rewarding to see how much she is learning and developing. We also had a wonderful experience with Ms. Vivian. Having her as my daughter's teacher was truly wonderful, and we are very grateful for all the care and love she gave her. Overall, we really love Celebree School and are very happy with the education and care our daughters receive. We can clearly see how much they are learning and growing, and we feel very grateful to have such wonderful teachers caring for our children.

Update: Initially, I was hopeful my report to the Department of Social Services would be…read moresufficient, but unfortunately, the "investigation" let me down. I reported Celebree School of Henrico for the following violations: Special Care Provisions, Emergencies, and Staffing and Supervision. On August 18, 2025, I received the daily report for my daughter, who was exclusively breastfed, which reported she was offered and took 4oz of formula. Celebree's response was nonchalant, and that it was entered incorrectly. The investigator agreed, even though she and I both uncovered that they had gone back into my daughter's report and changed days and weeks of data regarding feeding. Given this incident and the previous, recent violation in February 2025, where staff mistakenly fed a child another child's breastmilk, I find that hard to believe. Regarding the Staffing and Supervision violation, oftentimes, my daughter's teacher(s) had not arrived when she was dropped off, and she would have to go to the other infant room, meaning the 1:4 ratio was exceeded. We'd drop off a teary-eyed girl and pick up a hungry, sad, and sleepy girl. As new parents, we wrongly assumed that it was normal or that there would be an adjustment period. As time passed, it became clear her basic needs were not being met. My biggest regret, one I feel guilty to this day, was not unenrolling sooner. My hope in sharing this new information with other parents is simply that how you interpret and what you do with it is ultimately up to you. Trusting someone and someplace with your child is not easy, and I wish all parents nothing but the best care. (End)

Lack of transparency, follow-through, and support for neurodiverse children…read more After four years with Precious Time, I was shocked by how poorly things ended. My son, who has ADHD, was dismissed suddenly and without prior warning--a decision that violated their own three-step disciplinary policy. What we experienced: Incident reports that were vague, inconsistent, and never properly shared, despite numerous formal requests Missed doses of ADHD medication with no timely communication Ongoing bullying that was brought up multiple times and never addressed A rotating door of teachers, inconsistent structure, and poor classroom management Staff who told my child he would be "sent home" if he couldn't "get it together"--which is especially damaging to a child with behavioral challenges We tried for weeks to resolve this professionally, but the lack of transparency and follow-through from leadership was extremely disappointing. Precious Time may advertise inclusion, but our experience said otherwise. If your child needs support or structure beyond the basics, I strongly recommend looking elsewhere.

I have spoke to Mrs. Robin(billing)about a credit on my account. No one wants to take…read moreresponsibility as for the facts that I have previously shown in the emails that was sent to the owner. I have showed my concern multiple times. On Friday I talked to Mrs.Robins and she was being rude and a racists towards me. She was not understanding at all and the facts were over looked. No one has yet to show me how to make payments online. As I am over $600 behind. I was not billed in an advance as shown in the contract. No one took my payment to have it automatically taken out. No communicated with me about it until after a month my daughter started. I have child care subsidy and no one notified about how much I owed until after a month. I have shown my concerns to the owner and nothing is being done. So I'm just getting further behind and no one is doing nothing. Legally I have proof that the contract was breached and this can be taken to court. I am not being heard and no one wants to take accountability. I had a whole break down that caused me to step away from my job from the words that was coming from Mrs.Robin. As for the owner of Precious Time Child Development I am asking to be heard and for something to be done. Unfortunately I would have to take this to court if nothing will be done.

We've been with this daycare for 4 years, and I cannot say enough good things about the care my…read morechildren have received. Monica (the director) and Veronica (assistant director) go above and beyond in every way -- they've supported our family in ways no other daycare would, and they've always done it with kindness and understanding. The level of care here truly starts at the top and flows down to every classroom teacher. Teaching 3- and 4-year-olds is no easy task, but the staff handle it with such patience, grace, and love. My children have grown so much academically, socially, and emotionally during their time here, and I always feel confident they are safe and cared for. If you are looking for a daycare where your children will be treated like family and receive top-notch care, this is absolutely the place.

My son has been attending Brandermill KinderCare for 8 months now and I can't say enough positive…read morethings about this school! He loves his teachers Ms. Haley and Ms. Dana. I believe my son has learned so much because of the two of them. I would not be able to express the amount of gratitude I have. We also love Ms. Becky (cook) who is there most every morning when we arrive with a welcoming smile! So happy we found Brandermill KinderCare!

It's been 3 weeks since my son went to school at Chesterbrook Stony Point, so far we've been very…read morehappy and lucky to have super nice teachers. They're young, bright, and very energetic. I get a report every day about his eating, sleeping, diaper changing, and various activities he's done through out the day. I call EVERY single day, and the principle Sara is super nice, and always give me a snap shot of what my son is up to. She told me I can call as many time as I like, she's super supportive and understanding. They update the app often so I can see the pictures of my son doing his little activities. Infant 1 only has 2 teachers, so there was only 8 children. They had a system, somehow whenever, I come, it was nice and quiet, and the children look BIG, clean, and content. Their curriculum is great, they'd tell us what we are working on with our son so we can also implement at home also. We're going to have more children, and I'd send them here too so we can go through we their programs. I like how there are 200 acres of wood Park right behind the school so the children would get fresh air circulating around.

My son began at this preschool this past April. I must say this Preschool holds quite a few tenured…read moregems within it. My son was privileged to have Ms Amanda of the intermediates and also Ms Tori. They are an awesome team Tori took him in as her own and loved him. They were both so patient and loving!! He is now in pre k with even more vetted teachers one of whom had been there since 86. Ms. Tucker is extremely hands on with her curriculum and we get updates as far as activities my son participated in. She challenges him to make him better with retaining his lessons. He has made friends and I'm able to see him active and engaged each day on the playground and in class. My son has sensory setbacks, so my fear was always leaving him alone and being away. Since having him there, I don't want him ANYWHERE else. Bobbie and Sarah are amazing Directors and have both been so so accommodating. All of those ladies are like family. It's really touching to me during a time when childcare is hard to come by and undervalued at times, they always ensure my little boy is okay. That he is learning and not left in the shadows or ostracized. I'm forever grateful for the staff there. Thank you all!! I Absolutely recommend as a phenomenal facility to send your child!

AVOID AVOID AVOID I…read morepulled my daughter, 4 at the time, out of this daycare last year around May. It is now March 2025 and it's still bothering me and I'm still mortified by what I saw and I need to warn parents. One random weekday I decided to pick my daughter up early so we can have a girl-date. I showed up without letting the teachers or anyone know, walked in and said I was picking my child up early to the front desk. They said that's fine and I went through the door (after scanning my card). What I saw was heartbreaking. "Class" was in session for the pre-pre-k (2-3yo I think) class which I had to walk past in order to reach my daughter's class. There are windows that stretch through the hallway so you can see in the classroom. Clearly they didn't see me. I saw the kids all sitting in a strange silence except one little curly haired black/mixed boy. He was clearly having a meltdown, crying with tears streaming down his face. The teacher visibly was yelling in his ear with so much anger in her eyes. I can tell she was threatening him, something scary. She looked so angry and the little boy looked so helpless. There was another staff member there who looked at the teacher and didn't say anything. I hesitantly kept watching and slowly walking past, the teacher did not look up and at this point she forcibly grabbed him by his arms and sat him down on the chair with the rest of the kids. The boy was still visibly crying. She was still in his ears visibly angry. I grabbed my daughter, her class was sitting together while the teacher paced around their table I guess quizzing them? She didn't smile when she saw me, she didn't look friendly. (They never did honestly) I wish I never enrolled her here. I pray that they never mistreated her, but based off the other comments I'm now thinking it's very likely. My daughter was also newly turned 4, and wearing pull-ups because she was having accidents. They told me she wasn't allowed to wear pull-ups. This place needs to be shut down. I wish anyone who is in search of a daycare center and is considering this one stays far away. If you're in the short pump area don't hesitate to reach out if you have questions.

It has been a pleasure watching my toddler grow and learn at TLE these past couple of years.  It…read morehas made her ready for her next adventure into kindergarten. Not just any kindergarten, Saint Bridget's private school, which accepted her based on what she learned at TLE.  So, thank you and all of the teachers.  The friends both her and I have made just added to the overall experience.

We have had a wonderful experience with this daycare! From the very beginning, Director Sue and…read moreAssistant Director Christine made us feel comfortable and valued. Before transferring to Child Time from another Learning Care Group facility, I would call Child Time and ask questions that my current facility couldn't answer. Both Sue and Christine were incredibly open, welcoming, and patient in taking the time to answer my questions and address my concerns. Their warmth and genuine care gave me confidence that this was the right place for our family. I am so happy we made the decision to transfer! A special thank you to Sue and Christine for making the enrollment process such a positive experience and for always being approachable, supportive, and caring. Your kindness and dedication do not go unnoticed, and we truly appreciate everything you do for the children and families in your care. I highly recommend this daycare to any family looking for a supportive and caring place for their child!

We relocated to Virginia from another state and this Childtime location was between our temporary…read morehouse and the home we were buying. Since our daughter started here, we have always felt overjoyed with the amount of care, encouragement and support the entire staff has given our family. Our daughter is happy and thriving from her time spent with Ms. Julia, ms. Sue and ms Christine, although every single staff member has been instrumental in guiding our girl. Although we are sad that her time at this Childtime is coming to an end (she is starting kindergarten) we're so thankful for everything this facility has done for her. Simply incredible humans that deserve and have earned our upmost respect. Thank you will never be enough.