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    PromiseCare Medical Group

    1.0 (2 reviews)
    Closed Closed

    Services - PromiseCare Medical Group

    Hair loss consultation

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    Alliance Urgent Care

    Alliance Urgent Care

    2.6(100 reviews)
    1.9 mi

    CLEAN, SPACIOUS, & CONVENIENT! Alliance has proven helpful during many urgent care visits. I…read morerecently came in during a bad case of the flu and they gave me the proper remedies I needed. The wait time was reasonable and the check-in process was amazing. The lady at the desk was a little too snarky for my taste, but the phone check-in was easy to complete! I uploaded my information over the phone in less than 7 mins, it beats writing everything down! The doctor was kind, he seemed a little awkward at first but he was nice. I got a toradol shot per his recommendation and it definitely helped during my first night of recovery. The MA's and CNA's are always super kind, I love their bedside manner and customer service. My prescriptions were sent immediately to my pharmacy and without issue! Overall, I like Alliance! Could the chairs need a revamp or replacement? Yes! However, I'm comfortable here, and it's a reliable clinic, so I'm willing to put up with the damaged furniture.

    I had a very disappointing experience with the front desk at this urgent care. The staff member I…read morespoke with was rude, dismissive, and repeatedly talked over me while I was trying to ask about a $120 charge and request a refund receipt. I was told my chart had been deleted because I "wasn't seen," yet I was still charged and never received a receipt for the payment. When I asked for documentation or proof of the refund process, I was told there was nothing they could provide and that it would take about 3 days. The only "solution" offered was to give me billing's phone number. She then asked in a rude tone if that was "okay," which felt condescending -- as if I had a choice when that was the only option given. When I responded that I didn't really have another option, she replied, "yep, that's all I can do." The entire interaction felt unprofessional, dismissive, and unnecessarily condescending for a simple billing question.

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    PromiseCare Medical Group - audiologist - Updated September 2026

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