I'm no novice to computers and their challenges. Like most writers, I've exhausted tech support…read moresystems, and they've exhausted me! A recent move to Royal Oak Mi had me scrambling; I was so fortunate to find Rich Fiori's information on-line. His years of experience with technology and more, qualifed Rich, no question. But the additional value has been his reliability, his patience, and his approach to challenges. He does what he promises, and more. Today is a case in point: it had been some weeks since we had been in contact. My computer hit the dust (so to speak). Rich answered my email, and my dilemma resolved. After many years of professional work, I can and do endorse Rich Fiori as an excellent resource in this community. Sally Kope.

I was fortunate to find Rich recommended on Next Door. He responded immediately to the phone…read moremessage I left. He arrived as promised. He not only resolved my initial TV software problem, but fixed/improved several other electronic issues in my home. I was especially happy when he was able to improve my internet speed significantly. He made sure all devices were operating properly before he left. I highly recommend Rich for any electronic issues you need to resolve.

Pete Shamoon came out to my home again to solve another problem I was having with my Windows 11…read morecomputer. It's easy to schedule an in-home appointment with Pete. He arrives on time, is patient with my many questions, and is highly competent (bachelor's and master's degrees in Cybersecurity & Information Assurance from the University of Detroit Mercy). I highly recommend Pete for all your tech needs (set-up and problem-solving for computers, smart phones, doorbell cameras and other smart home systems). His rates are reasonable, and he always quickly and efficiently solves my tech problems. (But he's always willing to take the time to explain things in a way I can understand.) As a retiree, I find it so nice to be able to stay home and get a "house call" from a tech "doctor" who doesn't just fix the problem but also helps me learn to take full advantage of all the nifty stuff my cyber-gadgets can do. To schedule an appointment, you can call Pete at 248-917-2271 or email him at pete@petestechhelp.com or visit his website at www.petestechhelp.com.

From the owner: When you hire Pete's Tech Help, you aren't just a ticket number in a queue—you're working directly…read morewith the business owner. I built this business on a simple principle: treating every client’s home and data with the same care I would my own. We distinguish ourselves from big-box retailers through accountability and speed. There is no "3-5 business day" wait time; we offer immediate, on-site support. We bridge the gap between complex tech problems and simple solutions, ensuring you understand exactly what went wrong and how to prevent it in the future. With 350+ active clients, we are the trusted, stress-free alternative to anonymous call centers.

i called Quick Teks today about my HP printer. The man i talked with was very helpful and gave me…read moresuggestions, even though my particular problem was not able to be solved by Quick Tek. I appreciated him taking the time to discuss my problem even though he could not help me and didn't make me feel dumb for asking questions.

When I visited my sister in Novi last week, I contacted them for help. I received a fast response…read moreand service, for a reasonable charge. My computer wouldn't come on at all. Mr. Andy came and took care of it and had me up and running in less than an hour. He is a very personable and polite young man. We seniors need more helpers like this.

I am the owner of an IT consulting firm and have frequently worked in collaboration with the Team…read moreat Detroit IT on various projects. I've worked in the IT field for over 15 years now, and I can state unequivocally that there are some very talented engineers at this establishment. They support businesses large and small, and our teams have interacted on many occasions with positive results.

From the owner: Since 1997, Detroit IT has been servicing clients of all sizes across the Midwest for all of their…read moreIT Consulting and Managed Services needs. Our passionate team of 17 certified Apple & Microsoft technicians service many verticals, with clients ranging from local startups, to large multi-location enterprise operations. Whether you are looking to setup a new office, re-configure your company's servers, bring the cloud to you, or other IT related services, Detroit IT is your full-service partner.