Stay away. Far, far away. I have had insurance through this agency for several years. They are…read moreunresponsive and have dropped the ball numerous times on renewals. I'm usually pretty understanding, but when my license to practice business is revoked due to lack of care by my insurer... well, I'm dropping them and using my free time (because I can't work) to help others avoid a similar outcome. I would not under any circumstances work with Kayla or her team again.

From the owner: Hernandez Insurance Services is a fast growing insurance agency in Houston, Texas. Characterized by…read moreexcellent customer service and personal touch, we specialize in providing quality insurance at an exceptional price. With over 15 years of experience and with 2 Offices in Houston, Texas we offer a great variety of services; our clients can insure their auto, home, commercial vehicle, business and even get Tax Service and Notary Public. We work with over 25 companies to obtain and guarantee the best price for our clients. We also offer auto registration renewal and title transfer services. Even if you don't have a Texas Driver's License, We can insure you! We really value our customer's time and always innovate with services that can give everyone a hand. Quality is what characterizes us and makes us be leaders within the market; our experience and professionalism make the insurance buying process a great experience. Thank you for visiting our site, and welcome to Hernandez Insurance S

Everyone was so kind and helpful! I got full coverage for half the price as any other insurance…read morecompany. I definitely recommend Freeway insurance

Bianca did a great job and was very helpful and patient.read more

Buyer Beware: First I was given a great quote. Three…read morevehicles at $99 a month. 2 vehicles cost $77. So we decide to just insure 2, one isnt being driven. Then some miscellaneous $4 charge. So I was told that I needed to show proof of my prior insurance for a discount, when I did I was charged 10 more bucks because it wasn't 6 months of Prior insurance. Which I was never told about. And also Shady because I just started the policy 2 weeks ago now they're looking for a full payment and I haven't even had the insurance a full month. There's only one operator representative that answers the phone she has no compassion or empathy for complaints. This just made my experience all the more frustrating. Basically I would just look somewhere else before using these guys.

I've been working with Cristina Fuentes for a over a year now. Everytime I have to renew my…read moreinsurance or if I have any problems at all I speak directly with Cristina. She's very professional and reliable! Anytime I need anything she is there and willing to help me! She's an excellent employee and I will continue to use Freeway Insurance because of her! I would like to mention I don't always leave reviews but because her outstanding behavior I'm going out of my way to leave this review! Thank you Freeway insurance and Cristina Fuentes for your excellent service!

Was scheduled to come in and was matched with Stefany. She was friendly and always tried to do what…read morewas best for me! Also, she was very informative and never tried to underhand me in any way. Glad to have my insurance done and squared away.

Stephanie is the right insurance agent, always goes above and beyond. Never disappoints! I've been…read morehaving State Farm for years and I can honestly say she is the best

Juanita and Roberto helped me through the process of filing my Income tax and getting auto…read moreinsurance. Each desk has two computer monitors and I can see how they fill out the information. They are very helpful and they speak English and Spanish. I will come back next year to fill out my taxes.

From the owner: We pride ourselves in providing fast, convenient, and personalized service by maintaining efficient…read moreprocedures, a wide range of hours of operations, and a friendly and professional staff. We provide a wide variety of services or "Multiservices" which are common necessities in the local area and are listed at the end of this section. The "Multiservice" model allows us to evolve with the current demands of our ever-changing environment so that we may better serve our customer's needs. Feel free to call or stop by and ask for a FREE QUOTE on any of our services and discover what it is to be a PREMIUM customer. Our services include, but are not limited to: * Income Tax Service * Notary Public Service * Auto Title Transfer Service * Insurance - - o Auto Insurance - - o Home Insurance - - o Life Insurance - - o Health Insurance - - o Commercial/Business Insurance

i was going to buy a ford escape and everywhere i called they wanted $200--$400 per month for just…read moreliability until a friend referred me to this insurance company which was a lifesaver $120 per month!!! i highly recommend this insurance company !! and kathy is so sweet kind and humble but yet very professional and knows her business very well !!!