Very happy with the service! With Jeri's guidance, my dog's behavior started improving right away!read more

Our very first meeting with Jeri left us feeling like we finally will get the dog(ok.. human)…read moretraining that we have been trying to get for the past 4 years. The Bark Buster approach is very unique and in our first meeting we could see our dog Becky begin to respond to us differently. Jeri was very thorough in her explanations and patient with our questions. I am looking forward to doing homework with our dog and sharing improvements with Jeri. I feel confident that we are not alone in this process and that we will end up with the well behaved dog that we have always wanted. R.O.

I recently adopted a 9-month old dog and wanted to jump into training right away. I retained…read moresomeone who lived very close to me and had great reviews, but after a few sessions I realized our schedules were not compatible; I was not getting consistency and reliability from her. It's important for me to make progress with my dog, so I Googled alternate options and stumbled upon Alex's page. I called him on a Friday and he picked up the phone right away. We spoke for a while about my needs and he came out the following Tuesday for what was supposed to be a 2-hour visit. I fell in love with him immediately, he is not only so personable and likable on his own, but he really takes the time to LISTEN to what you need and work on those things right away. I had mentioned my priorities to my previous trainer, but I found that she was teaching my dog commands that didn't actually accomplish what I was after. In our first meeting, Alex worked on SO MANY of my priorities. He got my dog to go into her crate on command, taught her to "stay," showed me how to "walk with" my dog better on her leash, and (using a 30' leash outdoors) started working on recall with her. We were so immersed in what was going on that Alex started to go a little bit over our time, but he didn't want to stop because we were making such great progress. I told him if he wanted to give me a third hour right then and there that I was prepared to pay for it, and he did!! I learned a lot of things from Alex myself during our first meeting, like how to employ the use of "deltas" (which my old trainer never once mentioned) and how non-verbal cues are arguably more important than verbal ones. Again, my old trainer actually discouraged me from using hand motions, but once incorporating them into my routine I noticed that my dog was much more compliant than she had been. Another positive difference between my old trainer and Alex is he really takes the time to teach you why he's doing what he's doing, and encourages you to participate. My old trainer just taught my dog a command and had me replicate/practice when she left. Alex really makes you feel like you are a part of the teaching process. After our private session Alex recommended some "Small Group Therapy" for my pup. He came at noon on a Thursday to pick up my dog and she proceeded to go on a several-hour outing with his two chihuahuas and a dog he was fostering. The entire time he was out with her he was recording and sharing videos on an iCloud album. It was INCREDIBLE to not only see everything that was happening, but to hear him narrate why he was doing the things he was doing. I could not get enough of his videos and felt like I was there during the session. On top of Alex's excellent communication, punctuality, reliability, friendliness, competency, and effectiveness, his rates are OUTRAGEOUS in the BEST way! I truly believe he is under-charging for his services. I can get three hours with Alex for less than I paid for one hour with my prior trainer, and I feel much better about the work that is done during that timeframe. I adore Alex, and most importantly, what he is doing works. He really gets into the mind of your dog, and has such a wonderful way of connecting with them and their needs. I am elated to keep our work going - my pup has lots more Small Group Therapy outings in her future and it's wonderful that I have the option to use him one-on-one to teach her even more commands in the house. One day I hope to move on from essential commands to more fun ones, like "roll over" or "go get X toy."

Alex is wonderful. We are quite grateful to have come across his page on Yelp. He cares for our…read moreDoberman with great compassion. He's knowledgeable, skilled at what he does, & overall, you can tell his calling is to keep dogs in loving homes with owners who just need the tools plus support to train & love on their pet babies. If our Ketsia (Sisi) didn't love us so much, I think she'd hop on over to Alex's place :) She's strong-willed & protective but sooo loving & sweet. We're making great progress! Thank you, Alex.

Our boxer Biggie Smalls has been training and boarding with Eric since he was a pup. He enjoys his…read morestays at Katz Dogs K9 so much he sleeps for two days once he gets home. We definitely recommend boarding and training there.

Where do I even begin? Katz K9 is amazing. First, one of my dogs participated in the board and…read moretrain program. I was hesitant at first because of all the "professionals" out there, but it was totally worth it. Eric and Sam were so patient with me and took their time teaching me everything I needed to know so that my dog would continue to be successful. Secondly, I am a terrible procrastinator and things completely slip my mind. Multiple times they have worked with me last minute to get my pups in for boarding. Most importantly, my dogs love it there! I will forever recommend Katz. Even to my friends that live in Philadelphia!

We had our first apt with our new kitten at Rofo vet. Great staff from assitant to vet. Very…read morefriendly and you can tell they truly love animals. Resonable price too, I was very pleased!

Dr. Achtel and Dr. Brandon are great doctors. The ladies at the front and the vet techs are snippy,…read morecold, and seem bothered when asked questions. We spent almost $1000 in one week on our sick dog and we were met with annoyance by everyone there but Dr. Brandon. I called to follow up on a stool sample and without even looking me up she interrupted me and said "they take 24-48 hours" which I know because we have been coming here for over 5 years. As little as you want to help me is as little as I want to be calling because of my sick dog! Show some compassion. Kindness goes a long way especially when dealing with a sick pet.

I can't not say enough about Taylor and this service. We adopted a 4 year old pit just before…read moreChristmas. After Christmas my daughter who is in college was away for a few weeks and decided I to watch her dog while she was away. Our new dog attacked her dog and ended up with stitches and staples. I didn't know how to control or discipline our new dog. With Taylor's help we now have a very happy pit that we adore. I feel that I have more control over our new dog and he listens to me. Cannot thank Taylor enough.

I had my first training session on Tuesday February 14. The…read moretrainer is Taylor Newton and my dog is named Dawgue. Dawgue is a 5-month-old mixed breed female puppy with a ton of energy and difficult to control. She is tipping the scale at 50 pounds already. Taylor taught me how to greatly improve Dawgue's response to the command "come" to me in about 15 minutes. I learned a lot about the psychology of dog and what motivates them to respond to my commands. After working with Taylor, I saw a great improvement in Dawgue's response to me in our first walk outside, she was much better behaved and is learning to come to me when told to do so. There is much to be learned by me and more training for Dawgue to help me reach my goal of having her walk beside me without a leash and not be distracted by other dogs, people and other critters etc. I am very encouraged that by working with Taylor and heeding his advice Dawgue and I will accomplish this goal. Thank you, Taylor. Regards Kevin

Great price and great service!! We took our two small dogs and cat there for the first time on…read moreMonday and she took the time to meet all of our animals and find out how we wanted their haircut. They turned out great and my wife and I couldn't be happier!!

Tracy is very great with all animals. You can tell just talking to her how much she love's your…read morepets and will take care of them. She kept me up to date on how my dog was doing and sent me pictures of their fun times. Will definitely be using her every time I take a trip.

Larry had us complete a pretty exhaustive checklist prior to coming for our training session. When…read morehe arrived he proceeded to redo the checklist for the entirety of the session. He also wasn't able to tell our two dogs apart(a 50 lbs, one eyed, pit mix and a 35lbs, shaggy, terrier mix). Just didn't seem prepared or terribly interested.

I asked who was a good dog trainer at the local pet stores and Larry was highly recommended. I did…read moresome research on him and I was impressed by all of the certifications Larry has. When I first called and spoke to Larry, I could tell he was very knowledgeable. After I filled out his pretreatment questionnaire, it was obvious that he would be very thorough in determining the cause of the problem and the best course of action to resolve it. My Jack Russel Terrier had separation anxiety and Larry got results on the first visit. Before he left, he told me how to continue with reinforcing the new behavior and looking for signs of remission before they got too bad. I did have a few questions in the following 2 weeks and Larry answered his phone and my questions without any hesitation. I can now confidently leave my best friend home without any hesitation (or damage to the furniture). Thanks Larry!

After just two of five scheduled training sessions, I withdrew my dog Cosmo from the Platinum Day…read moreTrain program. I paid $2,499 for this. Here is what happened. From the start, we were told we had everything we needed for the program. That was false. After our first session, I left having spent an additional $60+ on a leash and a bungee cord attachment for the collar -- items that had been used on Cosmo all day but were not included in the $2,499 program. At our second session, a new collar adapter was offered for his smaller frame -- another $40. They offered to loan it to me to try before purchasing. I took it home, and given everything that followed, I consider it part of the $2,499 I will never see again. I found myself wondering what would have been for sale at session three. Our second session was a disaster. Cosmo was drop dead exhausted during our end-of-day lesson -- so much so that he could not complete the final hour of scheduled training. The treat bag I brought also came back full. After our first session we had been told to bring more treats because Cosmo was clearly food motivated -- so a full bag told me everything I needed to know. Cosmo also has allergies and cannot have their treats, so if theirs were the only reward offered, he got nothing all day. My core reason for enrolling was to address Cosmo's reactivity. I raised this specifically when we signed up, and flagged it again at drop-off on the morning of our second session, where I was told it would be passed along to the trainer. This turned out to be critical, as the environment that day was chaotic -- multiple dogs barking, overwhelming noise, exactly the kind of situation I had sought help managing. When I arrived for the end-of-day session and the trainer was still not aware of my concern, I raised it again myself. It was never trained through. Instead, Cosmo was collar corrected through it -- and yelped and jumped in pain as a result. That is not what I signed up for and not something I will ever unsee. When I raised these concerns, I was communicating directly with the owner. At every turn I was respectful, measured, and gave every opportunity for accountability. What I got in return was mansplaining and condescension. I was told my dog's lack of progress was my fault. Rather than address my concerns, he responded with analogies -- that expecting results without completing the program was like expecting to become a doctor without finishing medical school, or pulling a cake out of the oven before it's done. My actual concern -- my dog in pain -- was never acknowledged. Not once.

The owner needs to grow up and be professional. Implying to clients they are stupid and insisting…read morethey were told something (that they weren't) is not acceptable. When asked to point out the instructor who gave me the instructions he said I got - he couldn't do it. Of course not, it never happened. Allowing trainers to be on their phone during class time is NOT what I was paying for. I found the program to be very boring and mundane. I do not believe in negative reinforcement to get a positive behavior. Positive reinforcement works much better. I can not in good faith recommend them.

Grooming picture not attached, however, dog was shaved down, uneven feet, beard and legs. Also,…read moreshames clients -posts statements such as, "not going to mention any names but somebody was overdue for a nail trim." Rude and unprofessional.

My girls love going to their spa day with Tiffany. They are excited to see her and come home…read morelooking and smelling beautiful! Tiffany always does a great job and shows how much she loves the doggies.