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ProPack Moving

5.0 (1 review)
Open • Open 24 hours

Services - ProPack Moving

Junk pickup

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On The Fly Moving Guys - Unfortunately this is your co.and my review is a fair and accurate review of my experience with you.

On The Fly Moving Guys

(15 reviews)

My husband and I had a great experience, and I can't say enough good things about them! Joseph was…read moremy main contact from my first phone call. On the move day, the guys SHOWED UP ON TIME! Joseph also sent 4 guys, and that's including himself. All 4 (Joseph, Jordan, Tyler, and Connor) were polite, respectful, and careful with all of my things. They made sure to cover my front door frame with padding so it wouldn't get damaged. They also took apart my dining room table, and beds & put them back together at the new house. Furniture, big pictures, and anything else I asked of them were wrapped securely. The team moved me in only 6 hours. As a reference point: The first house is 2200 sq ft; the house they moved me to is 2600 sq ft. Both houses are two stories with a basement, 3 bedrooms, & 2 1/2 bathrooms. (NOTE: I did not have any appliances moved). I HIGHLY RECOMMEND On the Fly Moving Guys!

I recently got On the Fly Moving to help me move my 1-bed apartment from Richmond to Henrico. The…read moremovers were very respectful about my items and made sure to strap them down once they were in the truck. They worked very efficiently especially moving items up 3 floors on an 85-degree day. The quote was quite accurate(even though I helped just a bit). There was a two-hour minium, even though it only took 1 hr 45mins to load, drive, and unload all of my items to the new apartment. Overall this was an excellent company for moving, and I will definitely use them again once I move!

Jayz Moving and Storage - Our truck is stocked up with packing materials- geared up for the next big move!

Jayz Moving and Storage

(41 reviews)

Parnell Industrial Area

Overpriced and unprofessional. Wanted $3500 for a 45 minute move of a half dozen pieces of…read morefurniture, and was texted and called repeatedly after receiving the laughable quote. After yet another text from them, I replied with "stop", assuming it was an automated system. Got a snarky emoji back. Very glad I didn't trust these guys with anything important.

Update: Bold Moving and Storage did offer to pay the $200 fee to repair our dresser which is a lot…read moremore than the 60 cent per pound covered by their insurance. One positive I failed to note in my original review is that they did provide 45 days of free storage opposed to standard 30 days. For these reasons, I'm increasing my rating from 1 to 3 stars. ___________________ During the sales and scheduling process, Bold Moving was wonderful. They were flexible and accommodating. They even said they would pack and move liquids if they were not "Flammable or combustible items (gasoline, kerosene, propane, etc.). Everything changed once they showed up. The packers were very nice but told us they could not pack any liquids. When I followed up with the salesperson they responded, "I thought it was only flammable liquids, but you could pack non flammables in a plastic bin not in cardboard boxes in case it leaks." The real challenge started when scheduling the delivery of our items after they were in storage for about 6 weeks. I emailed two weeks in advance asking for a specific delivery date. It was accepted as the first available delivery date, and I was told they would call the day before to confirm the delivery time. When I didn't receive that call, I followed up with them first via email then via phone. I was told they would put our stuff on a truck, and it would be delivered "sometime early next week" which was about 5 days later. It was clear they would not make the date requested but no one reached out to tell us. This was extremely frustrating since I had a business trip the following week. I followed up daily but could not get a confirmed delivery date. I canceled my business trip on a Monday when someone told me they would going to try and deliver our items that week. He was very clear that he would contact me when there was an update. Therefore, I stopped following up. On Wednesday, I received a phone call from the driver. They were 20 minutes away from the empty house I was not at. Due to the lack of communication in the delivery process, everything felt like a fire drill. I lost money on the business trip that had to be rescheduled and incurred additional costs extending our temporary housing. But, I was relieved to finally have our things. The delivery team was also nice, but many items were broken. The leg on one of our dressers was broken. They blamed the packers because the dresser was just wrapped with all the original items inside making it heavier. Some dressers were emptied but some were still full. I could here the contents of our nightstands rattling around inside. Although wardrobe boxes were used, none of our clothes were hung up - just thrown in the box with the hangers on them. Kitchen items were just thrown in boxes. Some of boxes weren't even properly labeled - just "K" for kitchen. Lastly, the delivery team left scuff marks all over the walls with deep dings in some places on the wall. This was my worst moving experience ever. I would never recommend Bold Moving & Storage.

ProPack Moving - movers - Updated May 2026

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