Alex was awesome and very professional. He would not stop looking to find what I was looking for…read more Thank you Alex for making my day. Super appreciate you.

I had went in looking for a watch not really knowing a whole lot about what I was looking at, &…read moreAlex really went into detail about everything I was interested in. I haven't experienced customer support on this level in a long time. This place is great in my book, definitely recommend checking it out!

Suitcase that came partially unstitched between zipper and suitcase (hard case). The zipper was…read morefine. They looked it over and insisted there would be no problem fixing it. I went to pick it up a couple weeks later when it was done and the corner was cracked. Obviously, weight was put on that area to adjust so they could stitch it. I pointed it out to them, and they said it must have been that way when I dropped it off. Why would I have bothered to drive an hour to get to Panama City Beach, (a 2 hour round trip) and pay money to get it fixed, if it was cracked before I dropped it off? They refused to take responsibility. No wonder they demand payment ahead of time. Great customer service from the guy I dropped it off too, but terrible customer service from the guy I picked it up from.

They are fabulous there. So friendly and helpful. They aren't happy unless you are with the work…read morethey've done. They go above and beyond to make sure the work is done right and your shoes fit perfect. Couldn't ask for better customer service. Prices are reasonable too.

This is one of my favorite handbag companies and has been since I was in high school in the…read moremid-late 1990s. This location is the nearest to me and after wanting to visit it for nearly 20 years, I got the opportunity to! The sales associates were very friendly and helpful, and showed me some terrific sales. Some of the bags that were on display were also in the back, still wrapped, which they offered to me so I could get the full, new effect. I went wayyyy over my said budget (I actually came back the next day as well and made another purchase!) but it was well worth it! Dooney handbags last forever! I plan to now make this an annual trip!

I needed a new wallet as my old one was too worn and stretched. I knew I wanted a leather one and…read morethat was all. I figured I'd find one at fossil or Coach. This was my first time in a Dooney and Burke store, and I've never previously owned anything from the brand. I saw the collegiate collection, opened it, and really liked how it was made, the smell of leather, and the style. I went to Coach, but couldn't find anything close to the style. I ended up going back. They also do military/ vet discounts, so that was an added surprise. I LOVE my new wallet!

Unfortunately the service is very poor. They might as well have self service checkout. I don't…read moreprefer online shopping, Checking out online ,I get better service. Two of the sales associates greeted. The sales associate at the registers were very rude. After the transaction, I said," Thank you" the response was " Yup" What a joke. They need training on customer service. A nice store with very poor service. That's not a good mix. Looking at how much I spent & the service. Very disappointed at myself for spending my money with that attitude. Should've left it on the counter. If I went online to make my purchase what's the chances of having my size available? They need training on how to interact with consumers or quit.

Was impressed they were social distancing and actually providing a safe shopping experience. Staff…read morewas very nice.

I like Ecco shoes, I find them to be high quality, comfortable, attractive plus wear well. I…read morebought a pair of sandals that had a defect that resulted in them not being comfortable. The store manager renewed my faith in customer service. She went above and beyond to help me find a pair that was a better fit and made the trade. I am now OBSESSED with the great prices at this store and the store manager's customer service.

From the owner: A global family of shoemakers founded on the principles of premium comfort and style, ECCO has been…read morecrafting high-quality leather footwear since 1963. Explore our versatile collection of women's shoes, men's shoes, and bags, each made from sustainable leather produced in our own tanneries. Discover styles for every occasion--from trainers, golf shoes, and sandals to boots--all designed with comfort and timeless style. Complete your look with ECCO's selection of socks and keep your footwear fresh with our specialized footwear cleaning accessories. Experience the ECCO signature comfort, quality, and craftsmanship.

good clothing it's just so expensive. service is really good basically the only thing that's a…read moreturnoff is that each pair of jeans is $100

would be zero stars if i could. absolutely not supporting this place anymore, walked in to buy…read morejeans which aren't cheap. i've gained a few pounds so I didn't know my size and the girl working behind the counter snickered and mocked me. i'm a girls girl who supports everyone, and I should feel comfortable going to any store buying clothing. it's just really sad how companies have no care on how employees treat other people. it's 2023 no size fits everyone. grow up and stop acting like you're in high school fat shaming people.

We were able to wash everything in one go and the service was great and they helped us when we…read moreneeded it but a downside is the pricey amout to wash clothes, but I get the business owner also has bills to pay plus this business to run over all really good place to dry but pricey to wash

Laundry machines are fine. $7 for one wash and $4 for trying 28 minutes. What alarmed me was this…read moreis not a kid friendly atmosphere. The TV is blasting inappropriate twerking music with the music videos of the 3/4 naked girls. Not a safe environment for our adult minds or kids.