The Leuvan mgt company is terrible. We have 2 amazing maintenance guys but there is too much for…read morethem to do. In addition to all repairs they are responsible for trash, pool upkeep and cleaning of community center. They can't fix things in a timely fashion because there is no time. Need to hire a pool company and cleaning service and quit running what was a nice place on the cheap. Pool is a great shade of green right now! There has been about 2 weeks total it is unable to use because of conditions. Quit being cheap mgt company and do right by this place and these poor maintenance men.

Office manager and staff are top tier human beings. They really care about their tenants and make…read moresure we all have an amazing living experience. I had a personal experience of my own, however, I was treated with respect, compassion, and understanding! I'm so grateful to live here! Thank you!

the place and clean and cute, well kept and quiet…read more the ladies in the office are all so helpful and sweet! My problems are rushed into getting resolved and always have smiles on their face. I will post more when I either renew my lease or relocate. However, I dont really see myself wanting to move! haha

Great, friendly management and wonderful layout of townhouses!read more

The last reviewer is an older review. This place was owned by other people previously. Did not have…read moreany poor interactions with them but they did not keep up with the place as well and may have no been as good as the ones that took over. GWR management took over about 2 years ago and they've been very helpful and when I moved didn't charge me but what was fair. But not for the carpets or anything like what the last person said. So I assume he was talking about past owners. Just thought I'd update it. The new people are very nice and helpful. And I know now we have an officer who does a walk around the apartments. checked on the pool and around the place to make sure their isn't anyone up to anything. He does this on most days. And also a officer lives here with us. So that's nice.

I would not suggest ever residing at this location. During our time at Armon Bay Apartments there…read morewere countless issues with pests, tire slashing, car break ins, and even an instance of a constables car being shot. Once able to move, we left the apartment in the condition from when we first moved in, If not better, considering the cheap latex paint that was pealing and the discoloration of the caulking around the bathtub which was noted upon our move in day. Either way, once we moved an inspection was done, as should be, however without our knowledge we were charged over $175.00 for "damages" that were there on our move in. Being blind-sided by such a charge for a complex that is overpriced to begin with left an even worse taste in our mouths. Especially since we were NEVER informed of the charges after leaving them our forwarding address so these charges went to collections thus having an adverse effect on our credit. I am thankful to be done with this despicable location and I would never refer them to another person. If a 1/16 star was available that is where they would rank.

I've been here for about a month but began my hunt for an apartment over two months ago. Icon is…read moreamazing!! I'm so happy to have found this complex. It all began with Kris at the front office. She has been so very helpful and made finding my new home here a real pleasure! She took her time and was very patient with me on the application process. She continued to follow up once I moved in to ensure my comfort and satisfaction with the apartment. Facilities and service technicians, like Lonnie, have been very helpful and quick with responding to the one issue I had with my key. Other than that, it has been all 5 stars! I highly recommend this complex if you're looking for some place close enough to NAS but still keeps you on this side of Oso Bay. Great job all! Keep it up!

I moved in a few weeks ago, after looking at numerous properties, the price could not be beat for…read morethe quality. I love the openness of the layout, and the option of the patio or study on the two bedroom. I work from home and needed an office space, so this was a dream come true for me when I found it. Everyone seems very friendly so far, and I feel safe here. This was extremely important to me in my search. The grounds are kept up beautifully, and I enjoy my strolls with my pup and kiddos saying hi to the neighbors. I also rented a garage, and even though I have had a few hiccups with the clicker, they are quick to respond and make sure it is taken care of. The office staff has been great, Kris is a delight! Although, I'm sure all of the maintenance team is great as well, I have only had the pleasure of meeting Lonnie. He is extremely helpful, polite and knowledgeable. Keep it up Icon! :)

I don't even know how to begin. This place has gone downhill in the last three years of us living…read morethere. I've had my packages stolen many times I've had my car broken into twice. My husband has had his car written on with sharpie marker. The neighborhood isn't safe, the apartment complex isn't safe. There's absolutely nothing that you can do because you've changed management every single year. I've lived there. All I can recommend is that nobody else make the mistake that I made by living there.

STAY AWAY!!!!! No-one works! The one that did, disappeared. After 1.5 years living there, I paid my…read morerent on time every month, got excessively over charged for "convenience fees" like $50.00 to use credit card because they REFUSE checks or cash, too much to collect at the office, which means someone must work. But that is a convenience for their tenants? And $25 for concierge trash, seriously? I threw my own trash away. Always nickels and dimes. LMAO Common per contract anywhere, I get charged 2 months early cancellation fee. No problem, when it is time to move its time. I gave my 60 day notice and at the end scheduled the walk through, key return and pay the balance. In other words, wrapping up business between each other. Nope, no one showed up. Someone's kid was sitting in the lobby and said she had no clue, but that they were in a meeting, and no one could disturb them. So, screw you and the time away from your job to make this appointment. I left my job 40 minutes away and I was stood up for the appointment because they were in a meeting.... AGAIN.... Seriously, there are more meetings in this place than 2500 employee employer. When I tried to pay the balance of the cancel fee, my access was removed from their site, and no one answered the phone, as usual. Instead of reaching me to apologize, they sent me to collections. WOW.... 54 years old and a credit score of 820, I have never been sent to collections. Unbelievable how WOKE these arrogant clueless people are. BTW if you do make the same mistake I made, prepare yourself for the repeated nightly fire alarms that go on and off randomly and very regularly. The nonstop urine puddles all over the place because it is too much to walk the freaking dog to the dog run. Do not live on the top two floors or the AC bill in the 7-month summers will run on average $350-$400 a month, and it is still not cool inside. POT smoke everywhere, so sit on your balcony so you can get a good buzz, that part is free. Absolut worst temporary living experience ever!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I love this apartment, quiet and tucked away yet centrally located. The complex itself offered 1 &…read more2 bedroom units, mine happens to be a 1, it's huge and spacious, laundry room in walking distance. I was iffy on moving in as I had read reviews of its past, HOWEVER, I learned a little before I moved in that the property had just been acquired by its current management team, and I have to say they are amazing! Any maintenance issue I've ever had has been taken care of within 24 hours, it's life things happen, but the management team has always come through. There's no pests, management makes sure to keep the units treated. They keep the grounds clean and cut, & of course it's extremely affordable! Bonus points for the convenience store also in walking distance.

I have lived here for a few months and I completely enjoy it. The property manager is very…read morerespectful and responsive. The buildings look good and are centrally located in the city. The rent is fair and the apartments are large. I don't plan on moving anytime soon.

Please DO NOT live here unless you wanna hate your home, feel completely unsafe, and gaslit…read moreconstantly. First of all, the cockroaches are insane. I'm from a developing country and I have NEVER had to deal with this much of an infestation in my LIFE. Have called and called the leasing office and they just brush me off. THE A/C DOES NOT WORK!!!! Everytime I call the front desk to talk to them about the issue they tell me "WE LIVE IN TEXAS and it's hot outside" WAS I CONFUSED AS TO WHERE I RESIDE??? NO. DID I THINK IT WAS COLD OUTSIDE?? NO. However there is no reason the A/C CAN NOT go below 80 degrees inside, even at night. AND because the A/C is constantly trying to cool, our electric bill is $300. 7 BEDROOM HOUSES DO NOT EVEN PAY THAT MUCH. Also somehow there is no lights in the main rooms of the house. Bedroom??? No lights, living room??? Nope. There are holes in all the walls which all the roaches have made their home. The doors don't even close really well and there's so much space that bugs will just welcome themselves into your home without any trouble. The BATHROOM TILE AND BATHTUB IS PAINTED WHITE.... PAINTED!!!! You know what happens when paint gets constantly wet??? IT PEELS and trust me it looks disgusting. Oh and don't forget about the dishwasher..it's so loud it could get its own noise complaint from the police. The ladies in the front office will constantly gaslight you about your issues and just not do anything in the end. And don't get me started on Roxanne, she is literally the worst to deal with. She will hang up on you mid sentence, so incredibly rude, and is absolutely the worst customer service person I've ever had to deal with. I will say the ONLY thing good about this god forsaken place is Cassandra and the two maintenance guys. They're all very pleasant. This place is something out of a nightmare. If you want to be happy LIVE ANYWHERE ELSE.

The toilet in the front bedroom had such low water pressure it took an hour(s) to fill after a…read moreflush! Put in a maintenance request on Monday and early Tuesday morning Larry was here to diagnose and fix the problem. Larry is a SUPER guy and I know that when he shows up the problem will be taken care of and the place where maintenance was needed will be left the way he found it (he leaves NO mess for ME to clean up!) or better than he found it. If you live at Candlewood Apartments and have a maintenance issue maybe request that Larry be the one to come fix it!