This is a long overdue review. Sorry there's no TLDR.
But this is worth the read to save you and your loved ones the frustration and $$$.
I genuinely DO NOT understand the 4.6 rating.
We've lived at Armon Bay since January 2025 and our experience has been one issue after another.
We've dealt with roaches crawling around while we're cooking and even getting onto our food. German roaches, palmetto bugs, sugar ants, and termites. We even found roaches inside the side pockets of my daughter's backpack on her FIRST DAY BACK TO SCHOOL.
Our bathroom toilet was loose and rocking for months despite repeated work orders and communication but finally addressed after firm and repeated calls and emails. We've had a collapsed wall due to rain water getting in last summer. We've had AC problems, including the AC going out last year and needing a portable AC unit; we were basically confined to the living room because the rest of the apartment was unbearably hot. All the doors have thick coatings of white paint to give a cleaner aesthetic and it's SO sticky, loud, and hard to pop open the doors; literally give my kids a jump scare every morning before waking them up for school with how loud the sticky door pops when opening the doors. The tubs are also painted to look whiter and huge pieces of paint is constantly coming off while we shower. We've had a water leak in the kitchen. Our front doorknob literally fell off before the start of our workday a week ago. Most recently, our electric bill was $494 on top of the $1585 monthly rent; $2079 to live in squalor AND the apartment still constantly feels hot and muggy!!!
We have roach sightings non-stop...
There's also an abandoned vehicle that is a complete eye sore. This abandoned vehicle was broken into and there was broken glass sitting around for WEEKS before it was finally cleaned up. The sidewalks are dirty, and walking to our apartment past the patios smell strongly of dog urine and poop.
Roaches found in our loaf of bread, strudels, cupboards, pantry everywhere... we can't leave anything out ever and we have to be diligent in ensuring the food is properly put away immediately after cooking.
At this point, we have been trying to get released from our lease without a penalty because of the ongoing issues we've experienced. We have reached out, followed up, and even contacted the regional manager. We haven't even received a response from the regional manager when back in August she specifically said, "I will be reviewing all documentation, service history, and previous correspondence related to your apartment and the concerns you have reported. I want to make sure I have a complete understanding of the history and the steps that have been taken before responding regarding your lease and available options. I will complete my review and follow up with you later today. Thank you for your patience while I look into this personally." and she ghosted us.
Have I mentioned the roaches? Because even after a whole treatment (literally spent a day removing everything out of the pantry, cupboards etc.) they're still alive and well! I would upload the videos of the activity but I'm only able to add photos.
The buildings are old which is fine... But there is a huge difference between living in an older apartment and constantly dealing with something that is broken, dirty, infested, unresolved, and simply not being maintained properly. Shoutout to the revolving door maintenance crew though, they've all been on it.
If you're considering moving here, PLEASE look beyond the pretty pictures and the 4.6 rating. And actually pay attention to the condition of the property when you tour. The buildings and units DO NOT look like the main office. It's actually surreal to think it's all a part of the same complex.
Learn from our experience ...once you sign that lease, you're the one living with it.
To Armon Bay Apartments (Owner), don't worry about responding. If you genuinely cared, your residents wouldn't be living like this. read more