I don't write reviews often. But my experience with rocket mortgage is great. There are some delays…read morebut I understand it, it's part of the process. From our Mortgage Banker Chris Klug, who explain to me everything in details, from application to closing. Regina Hillman who have all the patience is very professional, she answer all my questions regarding the closing procedure. I had a problem with my bank account number and she went out of her way to find the right person who can help. She gave me the number and I spoke to Mike Brown who help me to fix everything. The closing went smoothly. Thank you to your team.

I recently refinanced my home with Rapid Mortgage. My experience with Rapid Mortgage went smoothly…read morefrom beginning to end.The team that helped me, Jacob Jutson and his managers Leo and Ronnie were a joy to deal with.

Horrible, will give you advice that gets your account tagged as fraudulent, closed without a phone…read morecall or anything, money tied up right before bills were due and before the holidays! Never would recommend!

Very rude condescending and straight lied to my face about paperwork. I had in my hand highly…read morerecommend not to go to Pnc of any kind.

These people are scam artists. We talked to them face to face about a late charge. They said they…read morewould drop it. We are still receiving notices demanding payment. They can hurt your credit through their ineptitude. Stay away from these people at all costs.

From the owner: Chartered in 1954 for employees of General Electric Aircraft Engines, we’ve grown to one of the…read morelargest credit unions in Ohio, now serving nearly 200,000 members.

Who goes to the bank? Usually not me... it's all too easy to do things from your phone these days…read more Regardless, once in a blue moon I'm forced to go to the bank. On this occasion, I needed to get a check printed (because who has a checkbook anymore?). I popped in and was quickly greeted by the staff. The gentleman who helped me was super friendly. He pulled up my account via SSN (because who ever remember their bank account number?). There was a small fee for a single check printed, but it's totally worth it to occasionally pay that fee (I think it was $1.50) than for a checkbook i'll never use. There's a small parking lot here as well as a drive thru and atm. It's a great location if you live in Covington. I always pop by this atm when I need to pull out some cash before heading somewhere I'll need it. Great location and super friendly staff - high fives, PNC.

I recently called the Covington branch on Madison searching for $2 bills. The gentleman who took…read moremy call was friendly and courteous. I spoke to Chase when I got there and he remembered my earlier call and already had some bills ready. He also told me of some 50 cent coins he had, which I thought was considerate. I get the same treatment from everyone each time i go in there, albeit seldom with todays digital and online world. Nonetheless, it's good to know genuine and friendly service can still be found today.