Dora Griffin is the epitome of what a mortgage professional should be. Not only is her knowledge…read moreunparalleled, but she's also one of the most genuinely kind and caring individuals I've come across. You can count on her to always be honest and look out for your best interests throughout the process. As an Account Executive I work with dozens of mortgage brokers (from Los Angeles all the way to New York) and I can honestly say that I LOVE working with Dora. She's smart. She's ethical. She's efficient. If I lived in the state of Kentucky you can bet that I'd trust Dora Griffin with my mortgage needs. A +

From the owner: Quality loan mortgage products in the Kentucky market for home purchase or refinance including…read moreconventional conforming, FHA, VA, RHS, and non conforming jumbo. Personal service with transparency, educating home buyers or refinancers about the process and products that fit THEIR needs.

I don't write reviews often. But my experience with rocket mortgage is great. There are some delays…read morebut I understand it, it's part of the process. From our Mortgage Banker Chris Klug, who explain to me everything in details, from application to closing. Regina Hillman who have all the patience is very professional, she answer all my questions regarding the closing procedure. I had a problem with my bank account number and she went out of her way to find the right person who can help. She gave me the number and I spoke to Mike Brown who help me to fix everything. The closing went smoothly. Thank you to your team.

I recently refinanced my home with Rapid Mortgage. My experience with Rapid Mortgage went smoothly…read morefrom beginning to end.The team that helped me, Jacob Jutson and his managers Leo and Ronnie were a joy to deal with.

Horrible, will give you advice that gets your account tagged as fraudulent, closed without a phone…read morecall or anything, money tied up right before bills were due and before the holidays! Never would recommend!

Very rude condescending and straight lied to my face about paperwork. I had in my hand highly…read morerecommend not to go to Pnc of any kind.

These people are scam artists. We talked to them face to face about a late charge. They said they…read morewould drop it. We are still receiving notices demanding payment. They can hurt your credit through their ineptitude. Stay away from these people at all costs.

From the owner: Chartered in 1954 for employees of General Electric Aircraft Engines, we’ve grown to one of the…read morelargest credit unions in Ohio, now serving nearly 200,000 members.

Who goes to the bank? Usually not me... it's all too easy to do things from your phone these days…read more Regardless, once in a blue moon I'm forced to go to the bank. On this occasion, I needed to get a check printed (because who has a checkbook anymore?). I popped in and was quickly greeted by the staff. The gentleman who helped me was super friendly. He pulled up my account via SSN (because who ever remember their bank account number?). There was a small fee for a single check printed, but it's totally worth it to occasionally pay that fee (I think it was $1.50) than for a checkbook i'll never use. There's a small parking lot here as well as a drive thru and atm. It's a great location if you live in Covington. I always pop by this atm when I need to pull out some cash before heading somewhere I'll need it. Great location and super friendly staff - high fives, PNC.

I recently called the Covington branch on Madison searching for $2 bills. The gentleman who took…read moremy call was friendly and courteous. I spoke to Chase when I got there and he remembered my earlier call and already had some bills ready. He also told me of some 50 cent coins he had, which I thought was considerate. I get the same treatment from everyone each time i go in there, albeit seldom with todays digital and online world. Nonetheless, it's good to know genuine and friendly service can still be found today.

Jeanne helped us work on a number of mortgage options. Her knowledge was invaluable. She made the…read moreprocess much less scary. Thanks Jeanne

If you need a loan, Jeanne is THE best there is. She handled everything and she explained what was…read morehappening every step of the way, in terms that I could understand. She knows what she's doing and even told me what my monthly interest payments would be. She worked very closely with the underwriter and got me a Home Equity Line of Credit. I was able to give my ex-wife her share of the equity and I was able to keep my house. She has given me peace of mind and security that I needed to raise my daughter. She is a loan officer with a heart and will bend over backwards to get you a loan. I can't say nicer things about her, because her level of commitment to the process is better than any other loan officer I've contacted. She is top-notch and, to me, a genuinely good human being. She walked me through the process, step-by-step. She told me what she needed along the way and getting my loan was effortless on my part. If you need a loan, she is, hands-down, the best person you could choose. She's honest and empathetic and will do everything in her power to make sure you can get the money and stability you need.