Recently, my husband and I needed to make an insurance claim. Not knowing where to start, we…read morecontacted our agent, David Mannerino to guide us in processing a claim due to a water main break. After discussing the situation, David took the initiative in notifying the Insurance Company and having the Claims Adjustor contact us for an appointment. Within an hour, we received a telephone call from the Claims Adjustor and made the appointment the following business day. Not only did we have our claim addressed, our situation was fixed, completed and paid within 5 business days. David validated that as a client, our relationship is an important part of his business. If you are in the market for an individual with years of experience and knowledge in the insurance business, l highly recommend David Mannerino. Not only is he there to assist answering insurance questions, he goes the extra mile for all your insurance needs.

From the owner: With over 50 years of combined experience, the agents at Francis and Mannerino Insurance Agency…read morewant to get you the best policy for the best price. Whether you need auto insurance, commercial insurance, home insurance, life insurance or more, let us help you find the perfect plan. We work with multiple providers to offer you more than one choice for your insurance. Request your free quote today!

I just want anyone whom is looking for the type of company that is honest & are real people to the…read morecore and live their lives by your word is your word. Like in the olden days the hand shake was your contract. Well you've come the right honest hard working Family that is there for you always. They go above & beyond. They have become like family in life for us to turn to for our Insurance needs, home, cars, etc. "Heiny Family Insurance" Always for US... We have been with them over 20 years by the way.

Chris, Katie and their team have been wonderful to work with and have saved me Thousands of dollars…read moreon my insurance costs for my personal and business insurance needs. I would recommend anyone call them and you will be pleased with their efforts.

This guy (Jake) strug us along for weeks. He continued to ask for the same information over and…read moreover. I was at the point where I would just screenshot the information from email and circle it and send it back to him. Has anyone reading this ever had to wait weeks for an insurance quote? Shame on them for waisting our time.

This insurance company is a good company. My advice is that they need to watch what insurance…read morecompanies they recommend. I have Pekin insurance bad news and a bad mark on this good company. Hey you need to dump Pekin because it will give you a bad name. And really help your policy holders more.

I switched to Allstate when I bought my house on recommendation of my mortgage company, and I have…read morenot been disappointed. This office is amazing! All the staff is so friendly and helpful. They are excellent at explaining the sometimes confusing ins and outs of insurance. Dan set up my initial policy a yr ago and was excellent. At my yr review I sat down with the owner, Julie, and was very impressed. She took a lot of time with me reviewing my homeowners, umbrella, and auto policies for any ways to save money or for important things I may want to add tailored to my life. Whether you have Allstate or not I highly suggest sitting down with this office for even an estimate. They will do everything to get you the best price for the best coverage. PS the homeowners policy was HALF the price of all other companies while still being well covered, which is why my mortgage co steered me in their direction!

We have been using this office for our insurance for a few years, and we have had great service! I…read morecalled in last week to let them know of an update, and the individual that answered the phone let me know that she made a note to call me back if she didn't hear from me within a few days. Their rates are the best (for us), and we couldn't be happier with the service (they have never tried to push any products or additional coverage). They are always more than happy to go back over our plan to make sure that we are saving as much money as possible.

Instructor was great. Easy and timely when scheduling. Instructor followed up with my son and I…read moreafter his driving test to make sure he passed.

I have been a State Farm customer for almost 40 years, and I can't imagine ever trusting my…read morevaluables to anyone else. Many years ago when I needed them after a car accident, they took complete care of the cost of my vehicle, as well as some medical expenses, without the slightest fuss. It was the first time I had ever had to make a claim, and I was so glad that I had State Farm! I had plenty of things to deal with; State Farm made sure that insurance wasn't one of them. Here we are again, some twenty years later, and our beautiful home is covered by State Farm. When a tree fell on it, I called my agent, John Schnitzler, and they helped me from the moment I called that first day, all the way through until the completion of the project! I wasn't sure what contractor to call, so Jessica, his amazing and extraordinary assistant, was happy to help me with some referrals. And she was so helpful all the way throughout the process whenever I had any question--I felt like I had a true friend helping me along! The contractors that I worked with stated their appreciation in being able to work with State Farm, too. They said that out of all of the insurance companies possible, State Farm is the by far the best one because they truly take care of their customers. Other companies, they said, are more likely to nitpick over every little charge. State Farm wants to do the right thing for its customers! I can't say enough about John and Jessica and how terrific they are. Can you think of a time recently when a company lived up to its name, or did what they say they'll do? Well, John and his staff absolutely do just that! They really were like the very best neighbors, and they were there for us in every way. I highly recommend them.

From the owner: The State Farm mission is to help people manage the risks of everyday life, recover from the…read moreunexpected, and realize their dreams. It is our privilege to serve our State Farm customers and offer outstanding customer service. We will uphold the values of State Farm and always do what is in the customer's best interest. We will provide added value through assessing needs, and offering products to fit the needs of customers. We will work to delight customers & make a difference in their lives. License #: OH-84514, KY-DOI1422584

After Randy insinuated that I lied about dropping off a document at his office because they…read morecouldn't find it (it was later found), he said "You don't have to do business here. You have other options." So I cancelled my policy. Now that my policy is up for renewal, his office has contacted me with a reduced quote to "earn" my business back. Seriously?

From the owner: OH-664884 We want to be your first and best choice for Auto Insurance and Homeowners Insurance.We…read moreconsult you on auto insurance and home insurance. Auto Insurance is important to protect your assets. We sell auto insurance in Mt. Washington,Anderson Township, Loveland and Cincinnati area. We try to minimize your costs for auto insurance and homeowners insurance. We pride ourselves on teaching you how an auto insurance policy works, what impacts your rates, and what your coverage provides. Call us today!

Happy customer of Rick's agency for nearly 20 years. Stopped by today in need of a notary. All…read moresmiles, got it done within minutes, was offered a bottle of water, left with a grin on my face... truly a pleasant experience -- Rick and his staff care.. In sharp contrast to the poor experience with my bank just moments ago...

Frustrated was the word I'd have used last month when they told me I was behind on my payments by…read moremultiple months, but apparently their app has issues according to the person I had spoken with when I explained that it continued to show I was all caught up! So I paid the amount in full, only to see the following month that my insurance was still double what it should be. I reached out and recieved a call back from a woman who immediately went into the entire "Well, due to inflation..." speech. We've all heard that. Thank you. I know how inflation works, but that doesn't explain my insurance going up by DOUBLE! Then she said it was because of my car being a Hyundai. I'm aware it would make my insurance change because of the security feature warnings on Kia/Hyundai cars, but that's still outrageous. I've never been an in accident, I've never had so much as a ticket. I am being quoted under 100 a month by every other insurance company in the market for the same policy. Oh, and I was never told my insurance changed. The woman said they had sent a notice back in July about it to an address in Batavia that I've never even lived at? Lovely. A real let down. I wouldn't recommend this insurance to anyone. I've been so patient the past few months with all the issues going on, and I assumed it was something I had missed on my end. Now I'm certain I'm just being ripped off.