These guys were recommended to me by discount tires. I was so impressed. I needed front brake pads…read moreand rotors. They beat all quotes and provided great service. They checked my car over as well and didnt try to upsell me anything. Travis was amazing and just took great care of me. We will now be taking all our family cars here.

New to the Spring Hill/Columbia area and would prefer to help local small businesses. My 11 year…read moreold Jeep Wrangler had developed a bad oil leak. Spring Hill Automotive was recommended by a friend in the same area. Took my Jeep into Spring Hill Automotive when they opened for business and they were able to correctly locate the leak to the engine oil cooler, and repair on the same day. Very satisfied with the service and there repair costs. Thank you Travis!

Very good work and service. They pay attention to the details of your vehicle and make suggestions…read moreas well. Be advised they are so busy, you have to get on their waitlist but it's worth it.

NO STARS HERE!!! Rip off shop, lousy work, gave a quote, went $3000 over. Sent home with a leaking…read morebrake system and she admitted to it!!! We get home and she had added extra charges on our credit card. Was accosted by two employees when I pointed out the crappy work and police were called, wife talked me out of pressing charge, wish I had thrown them in jail. DO NOT USE THEM

Window actuator went out in our RX450H. We dropped it off with Barry on Tuesday, he had it fix and…read morewe picked it up the next day. Price was reasonable too.

We have a Lexus Hybrid. We were told by Lexus that we needed to replace the battery. It would be…read morealmost 10k out the door. We searched all over Franklin and everywhere was the same price because they had to get the battery from Lexus. Apparently the battery alone was 6k. The strange thing is the car was reset and no more issues. We still were looking to trade it in or sell it bc we didn't want to pay 10k. A friend mentioned TLC automotive. I took it there told them what Lexus told me and how much it would cost me. They literally quoted me half. I was so excited we immediately dropped the car off. To our surprise they said they checked everything and nothing was wrong. My husband said the battery we need it. They kept trying to get it to light up and the car was fine. They told us it didn't need anything. They could have easily just changed the battery if if they didn't think it was needed. We would have never questioned it. They were honest and informative. We will take all our Lexus and Toyotas there.

Really really good people here. The best Customer Service I've ever gotten in a car repair shop. I…read moredeal with Michael tire and Louisville and they are very good so that says a lot. We broke down on the side of the road on Easter night stayed at a hotel. They referred them and it went very well. They got me in assured me they'd get me fixed on the road tonight. They did just that, but we're very professional kind and asked about my experience with the car a couple of times. They found all the things that they would address with the car but no pressure. I took three of the four suggestions. I would highly recommend them.

1 Star - Disgusting Experience…read more I am absolutely furious over how Honest-1 treated my elderly parents. Just weeks before this, their car was in this shop for a full checkup. Suddenly, when a warning light came on, Honest-1 claimed the transmission was failing and quoted them OVER $8,000 for a manufactured or new transmission -- using fear, urgency, and worst-case language to push the repair. That alone is alarming. What's worse? We took the car to Honda for a second opinion, and Honda's master technician thoroughly inspected EVERYTHING. The verdict: The transmission is NOT failing No rebuild. No replacement. No catastrophic damage. The real issue was a stuck A-line pressure solenoid valve, a relatively minor repair. Honda fixed the actual problem, replaced fluids, ran full diagnostics, and the total cost was UNDER $1,000. So let me be very clear: After a recent "full checkup," Honest-1 either completely misdiagnosed the vehicle or grossly exaggerated the issue and attempted to sell my elderly parents an $8,000+ repair they absolutely did not need. In my opinion, this was predatory. Targeting seniors with scare tactics and inflated diagnoses is unacceptable. We will never return. We didn't argue. We didn't debate. We simply took the keys and left -- and that should speak volumes. If you have elderly parents or anyone vulnerable in your life, DO NOT trust this shop without getting a second opinion. Integrity matters, and Honest-1 showed us they have none.

Awesome place for an oil change! Everyone was very thorough and kind... didn't try to upsale or…read morepressure me but also made sure I was taken care of. Highly recommend!

Came in for the first time and got my oil change. Everybody was very friendly…read more My oil was changed very quickly and the value is great i would definitely come back again