I was guided all throughout the process and everything was explained to me. They even called a few…read moredays later to make sure all was running well

Eurofix Franklin has been an absolute blessing. From the moment I walked in, they treated me like…read morefamily -- kind, patient, and genuinely invested in helping me. They took the time to answer every single question I had (and I had a lot!), and never once made me feel rushed or overwhelmed. Instead, they worked with me to look at every possible option for fixing my vehicle so I could make the best choice for my situation. I never doubt their honesty or work ethic. In a world where it can be hard to know who to trust, Eurofix stands out as incredibly ethical and transparent. As a single mom who knows nothing about cars, I have never felt taken advantage of here -- not once. Their pricing is fair, competitive, and always clearly explained. If you want compassionate customer service, trustworthy diagnostics, and a team who truly goes above and beyond, Eurofix Franklin is the place. I'll never take my car anywhere else. Highly, highly recommend.

My AC had been misbehaving since I turned it on for the first time this season. Apparently, the…read morecompressor in my beloved 2009 Honda CRV went kaput. Per the advice of a well-meaning Valvoline employee, I went ahead and purchased a new compressor from O'Reilly, not knowing this would box me into a corner finding a shop that would install a "customer supplied part." Thankfully, I found Auto Doctor, who said they'd install the compressor I purchased with loud disclaimer that there would be NO WARRANTY. I, being too sweaty to give a singular rip, enthusiastically scheduled an appointment. At Auto Doctor you can expect no fuss and no frills, just quality, efficient service. Was it expensive? Well, yeah. But everything in Franklin, TN, is going to be, and to be honest I would've hocked a kidney for my AC to be functional again during this dastardly heat wave. So with that in consideration, dropping a few (6) hundo was a small price to pay.

My son's car needed diagnostic for a new battery draining. I had purchased the battery at an auto…read morestore and Auto Doctor took care of getting a replacement battery delivered. They installed it and installed new brakes and rotors on the front. Very reasonable and very professional! Very pleased

Great people, great service. Front desk advisors are knowledgeable, patient, respectful and…read morehelpful. Service is detailed and line itemed for approval.

UPDATE: at 8:08pm tonight, Joseph responded to the email I sent and met me up there to get the…read morekeys/car. They did text at 4:40 but it did not come through immediately and that was not enough notice for us to get there by 5 PM. Happy we did not have to wait until Monday! *************** BEWARE!! of Ameri-Fix formerly Auto Fix on Royal Oaks!!! My daughter dropped her car off at 3:30 PM for an oil change and confirmed that they closed at 6 PM. Website also confirms 6 PM. They confirmed that they would have the car ready before closing. We returned at 5:10 and they were closed!! Keys to the car which includes keys to her apartment are locked in the building until Monday morning. ABSOLUTELY UNACCEPTABLE TO CLOSE AN HOUR EARLY WITHOUT A PHONE CALL & WAITING FOR US TO PICK UP!!! We could have paid over the phone and they could've hidden the keys. NO CUSTOMER SERVICE!!!! We called other locations, that were still open, but they denied having a contact for the Franklin location.

As a single mom, having my transmission suddenly fail was terrifying. The moment my car made it to…read morethis shop, they were on it immediately. No hesitation, no runaround -- just action. They treated my situation with urgency, compassion, and honesty, and that meant more to me than they probably realize. They kept me informed, explained everything clearly, and truly went above and beyond to help me during a stressful time. It's rare to find a shop that not only does incredible work but genuinely cares about the people behind the wheel. Because of them, I felt supported instead of stranded. I will forever be grateful and will recommend them to everyone I know.

On June 18, 2024, I brought my 2012 Infiniti G37 to Morris Automotive after noticing a puddle of…read morecoolant under the car overnight. The vehicle is garage kept and not a daily driver. I also detected the smell of coolant. After inspection, Morris Automotive determined that the heater hose and heater pipe assembly needed replacement. The total cost for this repair was $898.22. In early August 2025, the vehicle began emitting smoke, accompanied by the smell of coolant. I contacted Nick at Morris Automotive, who confirmed that the repair was just outside the warranty period but advised me to bring the car in for inspection. Following their evaluation, Nick informed me that the heater hose connector had come off and would need to be replaced, along with another coolant flush, bringing the total cost to $440.89. A few weeks later, we again noticed the smell of coolant and visible coolant under the car. At this point, the issue was still within the warranty period, so we contacted Morris Automotive to report that the coolant leak had returned. By this time, we had spent nearly $1,200 on the repair, yet the problem persisted. Around September 11, 2025, we reached out to Morris Automotive again to report continued evidence of a coolant leak related to the same area previously repaired. Nick advised us to bring the vehicle back in, assuring us they would "make it right" and we would not have to pay for the repair. After inspecting the car, he initially claimed they were unable to find a leak, but later called back to say they did locate a small leak. However, he stated that it would require additional payment to fix. Frustrated, we took the vehicle home, and parked it back in the garage. On September 24, 2025, we returned to Morris Automotive and spoke again with Nick, who this time assured us they would handle the repair at no charge, acknowledging the repeated nature of the issue. However, on September 25, 2025, Nick contacted us to inform that the vehicle was ready--but the repair bill totaled $228.25. We paid it, hoping this would finally resolve the issue. According to the receipts, Morris Automotive has now replaced the heater hose, heater pipe assembly (dealer-only part), heater hose connector, and rear coolant hose--yet the vehicle continues to leak coolant. To date, we have spent $1,567.36 on this ongoing issue without a successful resolution. Although this matter remains within the warranty period, I hesitate to return the vehicle to Morris Automotive due to inconsistent communication and handling. One day, I am assured the repair will be taken care of at the shop's expense; the next, I am told that while I won't be charged the full price, I still owe a portion of the cost. This inconsistency has made it difficult to maintain confidence in the repair process.

These guys are the best. I am very appreciative of their honesty and integrity. I took my car in…read morevery last minute , because I was having some issues with my van and it was giving me warning codes. I was very concerned and fully expected to have some major repairs required. Joe was great to work with. They did an evaluation and assured me that the situation was not as dire as I expected. They explained what was wrong with absolutely no pressure to have any work done. I am so impressed with their honesty and thoroughness! And when i have some other issues taken care of and am ready to have the repairs done, I will 100% be using Quick Muffler ! I highly recommend!

I brought my daughter's 2015 Ford Mustang to Quick Muffler for an oil leak. After spending $1,866…read moreon a valve cover gasket repair, the car continued leaking. We returned, and they diagnosed a rear main seal failure and charged another $2,474. Just 11 days after picking up the car, the engine seized from oil starvation. The dipstick showed essentially no oil, and we had to add 3.5 quarts just to reach the halfway mark. The engine ultimately had to be replaced at a cost of nearly $11,000. Before approving the second repair, I specifically asked whether it made sense to keep investing in the car. Their technician assured me it was running well and should last another 80,000-100,000 miles. We attempted to resolve the matter through legal counsel for months without a response. Their owent, Dallas Beard, does not take responsibility for his businesses errors.

My cars steering column was cracked. They ordered the part, I made the Appt., took it in and they…read morerepaired it. It was an easy process and the staff was very friendly. It's close to home & nice having a mechanic close by.

What a great experience. I brought in an older Ford that had an engine warning light on that needed…read moreattention so that I could sell the car. They did an extremely thorough inspection of the car, much more so than punching in a diagnostic code. The cost breakdown of repairing their findings was very reasonable and I appreciate that they gave me separate labor and material costs. Both Cassie and Amanda on the phone and in person were outstanding, patiently explaining my options with no pressure or selling and with an incredible amount of automotive knowledge. If I could steal them both for my business I would. It feels good to have found an auto repair shop that I can trust.

Absolutely the most trustworthy mechanic I've ever been to. Came for a "maintenance required"…read morereminder on my vehicle and they did what was necessary- I wasn't "upsold" anything or talked into extra work that wasn't needed. Photos of my car and parts were shared with me showing how everything looked further showing their honesty and integrity! Will use again.

I've taken both my Toyota Tundra and Rav4 to Cody's Automotive here in Franklin, and I couldn't be…read morehappier with the service. The team is honest, straightforward, and really takes the time to explain what's needed (and just as important--what's not). They did a great job on both vehicles, and I felt confident the work was done right the first time. It's refreshing to have an auto shop you can actually trust. If you're looking for reliable, honest mechanics who care about their customers, I highly recommend Cody's Automotive.

I went in with four car mats and I came out with two. I always double layer my front floorboards…read morebecause we do a lot of beach and race BMX. After running errands I went back and told them I was missing my floor mats. They said they looked at the camera and they only took out one set and put them back. They took out the top mats but never unsnapped the manufacturer floor mats. If they had vacuumed under there it wouldn't have sand in dirt. They say I lost them before I got to carwash. Those floor mats never come out of my truck ever. Poor customer service. No offer to give me a discount on my car wash It felt like they were trying to prove me wrong about misplacing them. They told me to come in and look at the camera. I don't need to look at a camera because I know they were in my truck and in the same place they always are. I'm just trying to get them back. I imagine they were put in somebody else's vehicle. I sure hope they appreciate the high $ floor mats. My car was clean but it had streaks on the windows and they never cleaned my instrument panel. I would have wiped that down myself because it wasn't that big of a deal but losing my floor mats is a deal breaker for me.

My baby looks GOOD and Candace was so nice and a huge help. The machine always leaves bugs on the…read morefront and she quickly checked and took care of it. Thanks!