I highly recommend Safeguard Security Solutions out of Troy MI. From start to finish, they were…read moreincredibly hardworking, punctual, and considerate. Scheduling was easy and stress-free, and they were very flexible to work with. The camera system looks extremely clean and professionally installed--they really paid attention to detail. They also made sure everything was cleaned up perfectly afterward, which I really appreciated. What stood out most was how pleasant and easy they are to communicate with. Anytime I've had a question or issue, they've responded quickly and explained everything clearly in a way that's easy to understand. Most importantly, their system gives me real peace of mind. I feel safe and at ease while I'm home--especially at night--and I love how simple it is to check my cameras when I'm away. Overall, a great experience with a team that truly cares about their work and their customers.

Excellent work and a fantastic alarm system. I have this system in both my business and homeread more

Kevin and Joe from AVConcepts are total professionals. They provided a system for my home that I am…read moregoing to really enjoy for as long as I live there. It will definitely increase the value of the home which by itself pays for their service. They spent a lot of time ensuring a very professional installation and spent a lot of time ensuring that we knew how to make it work and get the most enjoyment from it. I highly recommend them.

I had AV Concepts hang my 50 inch flat panel and install in wall speakers. I was very impressed…read morewith their workmanship. The installers were very professional, knowledgeable and clean. They showed up on time and finished rather quickly. No drywall mess was left behind, which was great. I would definitely recommend AV Concepts to anyone.

Hired them to install a cable tv line and fix my Ethernet connections. Guy tried to tell me, twice,…read morethat I don't have a cable modem, while the new cable modem I installed myself was sitting in front of both of us, working properly. Consider yourself warned.

Chris came out and installed new WiFi router and cable modem plus ran 6 Ethernet lines to 3 TVs and…read moreother locations. He was on time, neat and professional. The cost was very reasonable. Highly recommended.

Needed to add services to a new home, so far I have been on the call for 35 minutes and…read morecounting.....really? Most companies you can do this on the site, but no they want upsell you a new package and make it a sales call. Need to change services as soon as I move. Still on call. Now they need to replace services I do not want. Ok coming up on 45 minutes. Go with another service provider if you can. This is a terrible way to do business.

Xfinity has the worst online customer service and support. I waited online for over 30 minutes to…read moretalk directly with somebody (verses there AI online chat or live chat) in there customer service department. Once I finally got through to someone, it was very obvious that I've been shipped overseas and talking to someone who could hardly understand English. I had to repeat myself many times so he understood the problem I was having. It was very frustrating, and my issue was never resolved. On top of that they were continually trying to push me on their new phone service and I had to repeatedly tell them I only want to talk about the Internet service problem I'm having. Ugh!!!!!

The professionalism and quality of service from Brian was outstanding. Prompt response time and…read morefollow up; was able to do same day install. He took great pride and care for my equipment and my home. Most importantly, he was efficient and did excellent work with the installation of both of my TVs. Highly recommend!

Excellent company! I wish that I could give more than "5 stars!" I called Brian over 7 months ago…read moreto install a security camera on my garage. Due to family "issues", I cancelled/delayed installation several times. Brian promptly responded to all of my texts/calls; always with patience & understanding. He is very skilled, personable, efficient and thorough. I finally got my camera installed and I am very satisfied/pleased with the results. The price was, in my opinion, reasonable. Yes, I intend to use Northstar Installations for future installations. HIGHLY recommend this company!