WARNING VETERANS and anyone who actually wants treatment…read more Tuality OHSU Ortho in Hillsboro Veterans referred here for Community Care are treated like dirt. The patient is 100 days overdue for facet injections for pain. By the time he gets an appt. at the VA he will be 135 days overdue for pain treatment and needs to go back on Morphine for a month. THEY WILL NOT "CALL YOU WITH AN APPOINTMENT." Tuality OHSU Ortho did not tell the patients or the VA Community Care that there are no appointments. Sarah NUTTBROCK (Portland VA Community Care for pain) continues giving veterans referrals to this place. She had 'no idea' that Tuality OHSU Ortho was "moving their procedure room and no appointments are available." (as per Shelly) Shelly will not help you by connecting you to anyone in authority who could assist you. Instead, Shelly will give you the "patient relations" number, where Margarita will tell you she is sorry. Poor Communication, Rude and Dismissive. Front desk person seems to be there for Spanish speakers only and does not appear to understand or speak English. .

Wanted to establish myself as a new patient as my insurance has changed recently…read more Waited on hold for about 30 minutes. Every few minutes a message would come on prompting you to leave a message and someone would return your call. So finally, I took them up on the offer. Well, no one ever called me back. I cant imagine being a patient here and not being able to get in touch with anyone.

This Medical Center campus is exceedingly clean and attractive. The parking garage is very easy to…read morenavigate into the hospital area and I found all of the signage was thoughtfully posted and very clear. Every interaction with absolutely every employee at this location during a recent surgery visit was exceptional. Truly over the top. The registration assistant at the front was friendly, helpful, and efficient. In preop, my nurse was supportive, listened very well, and made sure I had everything I needed. Pre-surgically, I met with the anesthesiologist, the anesthesia mid-level practitioner, the OR manager, my surgeon, and to assistants from the OR who transported me to the OR. Every single person was so kind and made sure I had everything I needed, and that all questions were answered. I was wide awake during the OR teams time-out process, with each team member positively confirming their understanding of exactly what was being done and what the approach would be. It was very comforting that they were so thorough. Postoperatively, I experienced some minor issues and my nurse, Dean, was quick to address and resolve the problems in a professional, effective and empathetic way. One of my big concerns before this surgery was for my husband who would be waiting for me. They were very good to him, contacting him immediately and giving him updates throughout. He felt comforted, and of course, this made me feel good. I give this medical center my highest recommendation.

Still terrible. Here is what it is like to deal with Kaiser…read more My prescription medication was out of stock. Called and emailed provider multiple times, no response. Called and emailed PCP multiple times, no response. Called the advice nurse several times, could not get through. Called member services several times, could not get through. Requested online appointment, no response. Went to the ER "We have no one here who can help you" "We called security to sit with you"

My primary care provider referred me to Urgent because I was having difficulty breathing, not due…read moreto COVID. The providers were very thorough. They were just supposed to listen to my heart, but they also did an EKG and an X-Ray. They also did a COVID test, and were very kind, even though my anxiety was elevated. I was only there for two hours. If you want to be out of there as quickly as possible, I recommend going to their website and reserving your spot. The appointment I reserved was for noon and I was seen ten minutes later.

Came here with acute back pain after a car accident , after being asked a lot of questions made me…read moredo a recorded statement making me feel like I was on trial ,the doctor finally comes in pressed on my back, says its muscles and walks out , prescribed ibuprofen and says nothing about follow up care, no imaging. I feel I could have gotten better care anywhere else. don't come here after a car accident you are better off at the ER where they will actually do imaging.

DO YOURSELF A FAVOR PASS ON BY Dr Van Anh Nguyens Office... you'll save yourself a lot of trouble…read moreby finding a new Doctor altogether. To be honest I'm a little surprised she would take advantage of an older lady on Social Security....unless L.J. an employee in this office lied to me last year. 1st when I switched to Humana I then called L.J. at this office and told her "I was switching" she said "normally we don't take Humana but we'll accept it since you're an existing patient" Well well well... I was just billed $433 once again for a phone call appt last Feb 2021 bc now she's saying they "do NOT accept Humana" (might I add this was just a phone call, not Skype, no Face Time involved) She buried this as long as she could because we already went over this last year. No one would put themselves in this position after changing their ins. The 1st thing you do is find a Dr within your new network. This has really take an emotional toll on me. I'll call the local TV station to come to my home if need be. ~ (Btw can you believe how much they charge for a phone appt? whew... just saying)

Very good service is the first thing I feel. Always greet the patients nicely when they walk in. If…read moreyou need to go here for family doctor, I recommend to get Dr. Yen. Not sure about other doctors but Dr.Yen is very nice with my family members and also knowledgeable.

I usually love this office but the AI virtual assistant is ridiculous and annoying. I have to…read morerepeat myself multiple times and it's just unnecessary

I worked with Kassi. I believe she is a NP in Forest Grove…read more In any case she was attentive, smart and helpful. and she took her time to really look at all the possibilities. I will be going back to her.

I had a c section there and there was some old hag of a nurse that was refusing to give pain meds…read morefor what reason?? Who knows. But clearly they were needed. Had to get another nurse to fix it because this lady refused. ALSO y'all are not being cool with my homie right now- she's been there for over 24 hours without her kids and you won't let her go home because it's an emergency? Okay but not enough of an emergency to actually help her? Lol Somethings not right. 2/5 would not recommend.

If you don't have insurance don't go here. They are down right rude on the phone an treat you like…read moreyou are a second class citizen. I wish I had made the trip to a better hospital down the road. The doctor was all right but the staff was very unprofessional.

The best choice if you are looking for a primary care provider. My wife and I searched not just for…read morea good provider but one who cares. This isnt industry standard anymore in medicine. Most doctors focus on their computer these days while one ear is listening. Here they listen and truly want to help however they can. I consider my provider a friend because she cares so much. Its a true blessing to get the kind of care only seen in old movies. Thank You to everyone at Well Life Medicine as well as Molly Rodden!

Welllife is a full on clown show. Annie Grossarth and Dr.Harding have no idea what they're doing…read morelegally speaking and they keep lying Imagine asking a doctor for help and the below happens. Then reporting it to owner and she states services were still rendered so payment is still required. Then having to repost this review 74 separate times because the doctor is trying to hide what happened. The next step is going to the Oregon Board of Natropathic Medicine. I work full time, just started a full time Masters program, still dealing with extreme fatigue which was the main reason for my visit and I'm STILL trying to get some kind of resolution. I thought Taxman was a good doctor but he was horrible, self flattering, snide, and indifferent to helping me. I'm still flabbergasted because I thought I was choosing a good doctor who could guide me to other good doctors and give me advice. I did not get that at all. He could have rescheduled me with someone else if he knew he wasn't going to help me. People get away with things because they rely on others being quiet about it and I won't be silenced. Here are some more details I initially left out of the below review because Taxman seemed confused. While I was having a panic attack he held up his wedding ring hand in front of him and waved his hand around showcasing his ring-- I'm not sure why he thought that was appropriate? What does his relationship status have to do with my appointment? Is this standard for all his appointments? He seemed confused, I told him while in the middle of a panic attack I'm not here to date you??? I'll continue to repost this until the end of time, no patient should have to deal with this and then pay $800/hour My appointment with Dr.Taxman was incredibly disappointing. I had a small panic attack at the beginning of the appointment, when I recovered I looked up and his head was tilted down and eyes looking up glaring at me... he looked angry? We just sat there and stared at eachother for maybe 60 seconds until I broke off the stare off. It was scary, bizarre, and cruel. Nothing warrants that response from a doctor. I asked about my issues, I have year round allergies I asked about and he shrugged and mentioned one drug, that was it. We went over two prescriptions I have, he said wow that's a high dosage when referring to my antidepressant, he did not elaborate. There was a knot on my throat he said he would be willing to see through till the end-- I'm OK, I'll go to another doctor. It's clear he didn't want me in the appointment and he had an attitude the majority of the time. He rolled his eyes twice while I was talking. I read glowing reviews from other patients who he's helped with similar issues before booking. There were STILL several other issues but I'll leave it at that, he seemed confused by the purpose of the visit. I overestimated his abilities as a professional and as a doctor. Taxman has weak character and questionable moral compass if this is how he treats people/patients. Edit: I went to a real doctor and turns out my insomnia/extreme fatigue is from perimenopause, started HRT and my sleep has improved immensely. I didn't expect Taxman to know that necessarily but his suggestion for my sleep issues was that I was bored... and to stop taking day naps...and 6 hours of sleep is normal for some people... Since I said I was going to report my experience with Taxman to the Oregon Board of Natropathic Medicine because Dr Harding and Annie Grossarth weren't doing anything to help me they cancelled my Cymbolta appointment with a different doctor. So if a doctor does anything similar to you and you report it you'll probably be denied access to healthcare here... How many other patients have had similar issues here and they couldn't defend themselves. Try giving patients kindness and dignity, get some ethics training as an organization. Anyways, this place is a JOKE

I used the immediate care for an ankle/foot injury. I was able to get in for and appt easily…read morewithin hours of the same day I called. I was treated kindly and joyfully by Dr Meena and staff. The only reason I gave it a 4 was because they do not have imaging on site and I had to run to Hillsboro Tuality.

The clinical staff at the Tuality Healthcare Forest Grove Intermediate Care Clinic provided my…read moreelderly mother with comprehensive, high quality, compassionate care that far exceeded our prior experiences at other urgent care clinics that she had visited over the past several weeks with unresolving medical issues. From the time we checked her in at the front desk, to the time we left, every clinical staff member there was friendly, professional, approachable and accommodating. Other great aspects for this clinic are their newly remodeled and modern facility upgrades, easy appointment process, short 10 min. waiting room times, and expanded patient exam rooms. The diagnostic imaging department is conveniently located next door to the clinic making it easy for her to complete her diagnostics and x-rays all in the same visit. 5+ Star Services!

I have been going here for awhile now and each time gets worse than the last. I only continue care…read morehere because it's hard to find another doctor close by. I am always waiting forever in the waiting room, and there was one time, where a lady who escorted me to the back, was so rude I almost yelled at her. I waited in the waiting room for so long, that I had to use the bathroom and once I was finally called back, that lady said I would need a urine sample. I told her I had already used the restroom, and she let me know that wasn't a good idea because I was supposed to use the restroom to provide a sample. How the hell was i supposed to know that? Avoid this place.

Been going here for my wellness exams since it was close by for a few years. Since they opened the…read moreReed's Crossing location, I feel like the staff here are less stressed! I originally had Dr Roth (who is now at Reed's Crossing-super awesome doc) but decided to stick to this location. The level of care depends on who your provider is, IMO. My partner goes here too and he had a really bad experience with one of the providers (dismissive, not trauma informed). He switched to a different one here after reading the provider bios and it was worlds better. My current provider is great and very open too, but hard to get an appointment! They schedule 6 months out last I checked. Definitely read the bios of the providers before making an appointment and see who is best fitting for you.

This is my second go around with radiation therapy..the first time here. This was hands down the…read morebest. It is a small facility, easy to get to and with parking right next to the building. The techs are fabulous, the physician is amazing.. I feel very fortunate to have been able to get my therapy here.