It's a bank and staff is friendly. What more can one ask for in a bank?…read more Well, maybe more ATMs for when the bank is closed, as there's only one by the door.

Great Chase bank with nice couches, tellers, clean area, loads of parking, and state of the art ATM…read morethat gives you whatever denomination of bills

We have been using this bank forever(Scotch Plains) for personal and business! We love them! In a…read morebig world it's wonderful to have personable relationship with them, they go above and beyond! It's like a hometown branch from Scotch Plains ,Clinton - Edison there Customer Service is Wonderful! It's nice to call an get someone in the United States & get to a branch member! KT

Excellent bank! I established my biz account there 4 yrs ago and have been so pleased. There is…read morealways someone knowledgeable to answer my questions and the staff is very kind and helpful. I accidentally withdrew my account with a duplicate debit and they called me immediately. They were able to reverse the withdrawal. You don't get that service from the big banks. And of course they have online banking and a great mobile app. Highly recommend

If you love waiting on long lines, banking at a location that is NEVER properly staffed, and…read moregetting paid the lowest interest rates on your investment, then this is the bank for you! The pandemic decimated TD Bank...they suck now!!

Slow, long lines, really old computer system, places payments on hold for an extra 7 days for…read morefraud 'purposes" for no reason. Service reps make up things about service fees and bank minimum deposits to get you to switch banks. Maybe I should have signed on with capital one or PNC instead. The pluses are Td's are all over NJ.

Joe at Oceans First is amazing fantastic customer service extremely helpful wanted to carry my…read morebundles of loose coin for the coin machine. 100 % for the customer

Top Service Here! The people at OceanFirst Bank in Westfield couldn't be more helpful and…read morecourteous. The associates behind the counter always give me a cheery greeting when I enter and then give outstanding service with a smile. Special shout out to Jodi W (commercial lending) and Brenda G, VP aND Branch Manager for their guidance and assistance! One of the nice things about using small, local banks is that you get much better service than from the monster banks!

I took out a withdrawal here. When I got home I noticed it was $65 short. I called the branch and…read morethey did not resolve despite me having a photo with proof. I called PNC corporate and they say I have to work with the local branch. I'm going to give this branch one more chance to fix their mistake or I'll be calling the police. Definitely don't need the $65, but I'm not going to allow a bank to steal my money.

We had a GREAT experience at this bank on Monday, as well as at the Fanwood branch. Everyone was…read moreso helpful, knowledgeable, friendly and welcoming! It was truly a delight to deal with these nice people. Thank you to both bank managers, and Supriti and Mae for their excellent service!

The atm is always inop. I feel like it's on purpose so they hold your money. Thinking about…read morecanceling my accounts.

Zero stars. Really poor experience. Went in to the branch with newborn to open her a savings…read moreaccount. Was told by the banker it would be 10 minutes because he was with someone. Waited 45 minutes and he never came back out to even apologize or that it was taking longer than expected. I sat there and tried to rock the car seat to keep the baby asleep and finally had to just leave. They had nobody else who could open a simple savings account. Very disappointed.

Its a bank. They keep your money for you. You can take it out when you want (as of now). You can…read moreearn like .001 interest. I use the ATM so no interaction with old tellers. Anyways.

Worst bank ever! I wanted to cash a check , presented 2 forms of ID and they won't let me cash it…read morebec they think it's a fraud bec the signature is a different ink. I asked them to confirm signature bec they can readily do that and they said they still won't cash it. What poor customer service!