Excellent Service! We knew our furnace and AC were on their last legs, so obtained quotes from…read morethree local companies to replace them. The quotes were several thousand dollars apart. IT Landes were not only the cheapest, but we also felt the most comfortable with their sales person ("project estimator"), Frank. He was not at all pushy, the pricing was straightforward and well explained. Fast forward 1.5 years, one AC repair and the furnace suddenly died in the middle of winter. Frank was back out the day we called. No surcharge for emergency service, no deposit required, and the new quote was actually a few bucks less than previously. Installation was scheduled for 2 days time, so Frank brought us two portable space heaters to keep us warm in the meantime! The installation team did a great job, (mostly) kept the rest of the house clean, and the finished job looks very tidy and professional. Best of all the new HVAC is quiet, efficient and the house is very comfortable. One note: I wouldn't recommend going with the Carrier-branded thermostat that Landes recommended. It doesn't get good reviews online and there are plenty of other better ones out there. We chose the Ecobee 3, but there is also the Nest and others from Honeywell.

TWO WORDS: STAY AWAY…read more I contacted IT Landis for service on our 20-month-old Lennox heat pump with an auxiliary propane furnace because they advertise themselves as a Premier Lennox Dealer. The system would not reach the thermostat setting of 69°F and was running 24/7 without heating the home. Visit #1: The technician suggested we run our ceiling fans in winter mode and that the outside temperature was very cold (NO FOOLING THAT'S ITS COLD OUT-IT'S CALLED WINTER). No diagnostics or meaningful troubleshooting were performed, and the problem was not resolved. Visit #2: Two days later the same technician returned. At 11:00 AM the thermostat was reading only 64°F despite being set to 69°F, yet he again stated there was nothing wrong with the system. We then contacted the service manager, Dominic. Unfortunately, the conversation was extremely unpleasant. He was dismissive, rude, arrogant and said he would "do us a favor" by sending another technician, even though these were paid service calls. Visit #3: I mentioned to the Tech that we could smell propane in the attic where the furnace is located. The technician responded that he works with gas and oil so often that he has "no sense of smell," and again concluded there was no issue. The following day our propane supplier delivered fuel and immediately identified a gas leak in the furnace gas line--in the same area the technician had reportedly checked. We had to hire a plumber to repair the leak at a cost of $475, which should never have occurred. Visit #4 I called IT Landis after the gas line repair that was caused by the first tech and this tech again stated that the house was warm. I attempted to explain that the outside temperature happened to be 68 degrees that day so the inside temp was reading 68 but the system still did not heat to the 69 degree set point on the thermostat Visit #5 and Resolution: After four visits from IT Landis with no solution, we contacted another HVAC company. Within 15 minutes, they identified the real issue: the trunk line supplying heat to the first floor had become disconnected/loose, meaning the system was heating the attic instead of the living space so the thermostat would never reach the 69 degree setpoint. The repair cost $520. In total, FOUR IT Landis "technicians" failed to diagnose OBVIOUS ISSUES, including a gas leak that was caused by them and a disconnected/loose trunk line. Between the poor diagnostics and extremely unprofessional customer service from management, this was the worst service experiences I have ever had. BTW, the arrogant service manager had the audacity to mail us an $800 bill...GOOD LUCK ATTEMPTING TO COLLECT ON THAT. We spoke to an attorney and was advised that we should file a lawsuit against IT Landis for creating a potential fire/explosion/carbon monoxide hazard that they caused with the leaking gas line, excessive propane usage due to the gas leak, and their inability to repair the trunk line issue thus causing the furnace to run 24/7 for over two weeks causing us to incur over $2100 in unnecessary propane bills. Based on our experience, I would strongly recommend looking elsewhere for HVAC service. DO NOT USE IT Landis

TLDR : This place recommended complete replacement of my furnace/AC combo unit (~$15,000), when in…read morereality, a $300 part took 20 minutes for a laymen to install. Look elsewhere for a trusted HVAC company! Detail: Be very careful with this company. My furnace was making a loud rumbling sound so I called C&C based on a referral from a friend. Front desk was really nice, she did mention there could be a diagnostic fee of $69 on top of the automatic $129 service fee if the technician needed to do a deep assessment to figure out the problem. In the end, my inducer motor went bad. This is a problem that should be immediately identifiable by an experience technician, but they charged the $69 fee for "minor diagnostics." Ok, fine, but then, instead of quoting a repair they called it "costly" and recommend COMPLETE REPLACEMENT OF THE ENTIRE UNIT. The sales guy called me to schedule a time to come and give a replacement estimate. I had to stop him, and ask what the repair of the motor would cost. He couldn't quote it at the time. The next day, the office called me and quoted the repair at $1100. At this point, I didn't really trust the place, my unit is about 18 years old but is in decent shape, there is no reason to jump to complete replacement. So I googled the serial number and found the replacement part, confirmed with a friend in another state who has HVAC experience. The replacement motor was $300 online, shipped next day delivery. Talking with my friend, and looking up induce motor replacements online, I decided to give it a shot. I am barely handy and the repair took me 20 minutes; a few mounting screws, an electrical connector, and a hose detach/reattach and it was done. Furnace kicked right on, back to normal. So glad my instincts were right about this place and I got away just giving them $200 ($129 service call + $69 diagnostic fee) and stopped responding to them trying to replace my entire unit! There are tons of HVAC companies, find someone else that is a bit more honest with their consultations and a bit more reasonable with their pricing.

They recommended $3000 in repairs when we later found out there was nothing wrong with unit but…read moresimply a $200 part. They were not honest.

Waiting since Christmas Day for a call back but still haven't as of 1/3. Kinda strange if you leave…read morea message that says heat not working. I did get someone else since.

I can't say enough about Bucks HVAC. They were prompt; they arrived early. They were professional;…read morelaid dropcloths everywhere. They were efficient; they didn't stop until the job was done. And they didn't leave until they were satisfied that everything was working properly!

I realized my humidifier needed service when my nosebleeds started again this winter…read more Walter Dwyer installed a humidifier on my furnace a number of years ago. When it needed service, the company said it no longer goes into Phila. I am having difficulty getting service on it (I have no idea why companies don't service Aprilaire humidifiers, but so be it.) So, Dwyer--who installed the humidifier--will not service its own item, so I'm in a fix to have it repaired, let alone having a company that does not stand by its product. Even if the company has decided it no longer wants to go into Phila., it should at the very least service its own work.

I would never recommend this company to anyone. They installed a very expensive Central Air…read moreConditioning system, and rarely worked correctly. Every summer for years there was a long stretch where the AC wasn't working. then, abruptly, I was told they no longer serviced Philadelphia , and they would not be honoring the written warranty in still had on my unit. Management refused to call me back after multiple attempts to reach them on my part. I wrote to the company President, as well as the Better Business Bureau, but never heard back from either. Terrible experience, terrible company.

I don't write reviews often, however I had such a positive experience with Al that I wanted to make…read moresure to thank him properly. Short version: tried to change my thermostat myself, didn't know what I was doing. called Al, who fixed the issue quickly and professionally. happy to recommend him, will use him in the future. Full version: I tried to change out my old mercury thermostat to a newer digital one that my brother in law had offered me after he had had his whole system replaced. After several videos and guides, and several hours messing with wires I got the thermostat hooked up, however it wouldn't seem to kick anything on. Discouraged I none the less called it a night and resolved to call someone for help the next day. After a chilly morning I googled local heating repair and found Al's number, I called, left him a message, and was surprised to have Al himself call me back within half an hour. He agreed to stop by after completing another job he was on, and after a few hours he rang up to let me know he was on the way. He introduced himself, took a look at the thermostat, and told me what the problem was, I needed a two heat stage thermostat, and my brother in law had given me a single heat stage thermostat. I thanked him, and he told me to call again if I had any trouble installing. He didn't charge me for this first visit, as it had only taken him a few minutes of his time. I purchased a new thermostat, approved for heat pump with two stages of heating, and followed the installation guide, only to find out that the new unit wasn't even getting power. I tried every trouble shooting guide I could find, and nothing worked. Frustrated and tired, I called Al again, and left another message. He called back later that night and agreed to come back in the morning to look it over. He arrived promptly, rewired the thermostat, discovered that I had blown a fuse that I didn't know existed, showed me what he was doing the whole way through, got the system up and running, and stuck around to make sure each stage of the system was working properly. His pricing seemed fair, he was honest and straightforward, and he came out twice in two days on extremely short notice. I will be calling Al's with any problems in the future, and happily recommend him. -Brian Fox

Worst experience with Al. He was very cocky and did not install my furnace and ac unit the right…read moreway. He came back to my house several times when this should have been a one day install. His work is junk & his attitude is even worse. I saw other reviews where he disappears after you call him out on his poor work. He blocked me when I told him another company checked his work & it was all wrong. Do not use this fraud unless you want to end up paying to have everything redone because Al did such a bad job. He's going to end up killing somebody ...my furnace was hooked up wrong where carbon monoxide would have came back into my house.

Danny D'Amore SAVED OUR LIVES! On Thursday, June 19th our…read morepower went completely out. Information from PECO, as usual, was absolutely minimal and useless. A friend and I went on a planned vacation to New England for four nights and did get some relief there. We returned home and our house in Abington was hotter than a sauna. I began calling A/C companies to see about it getting repaired. These were all good, honorable companies and to a man, they were recommending a complete replacement. Although I could have waited for a part for an old air conditioner to come and be installed, I eventually chose a new system. So, now, I got estimates for new systems. Danny D'Amore happened to be my last estimate. It was Friday and HOT. He would install it on Tuesday. Tuesday the 15th of July, just a few days after his estimate. So for almost a month of some of our HOTTEST weather, we, and our cat panted. Newly purchased box fans helped but 95 degrees is 95 degrees. Danny and his man installed the entire system and by 4 o'clock on that day we felt cool air. ABOUT DANNY D'AMORE: Fair priced for good equipment, an honest and complete line by line estimate, and non-stop work until they were finished. WOW! maybe it had been the heat we'd just been through but D'Amore HVAC just shined! We could not have asked for a better job by anyone. He also redid some flue piping that was oddly curved, no charge. This is a long review, but Danny D'Amore deserves it and more. I see he has a ton of 5 star reviews around the boards so he probably doesn't need this one. That said, contractors now a-days live and die by reviews we write. I wanted to give a good contractor his due. Good Job, Danny. Thank you. Philip and Kayla

I've used Quality Degree twice this year - once to repair my broken heat on a Sunday and once to…read moreservice our AC and just make sure it was functioning properly. Their support staff was always friendly on the phone and would get me in touch with a tech the same day I called. On both occasions the technicians were professional, thorough, and explained things in an easy to understand manner. They explained all possible options, the future outlook for my unit, and never pressured me into buying anything extra.

Not recommended. They installed a new hot water heater three years ago and it failed. They came out…read moreto replace it under warranty but charged me $2400 in labor. I had to have them return and redo the installation. They had numerous excuses for the poor installation. Beyond the cost, the quality of the work performed falls short of professional standards. * Multiple press-fit connections combined with SharkBite connectors within an 18-inch span * A missing cover at the bottom of the heater where the burner is located * An expansion tank that is not level, despite manufacturer guidance that it should be mounted vertically These concerns raise serious questions about the workmanship and adherence to industry best practices.

Tony came today to fix my heater. Explained fully , courteous, did the job and now I'm warm …read more Highly recommended

I had this company come out to look at my ac unit. They tired to tell me that I needed a whole new…read moreunit put it, when it turns out a simple valve replacement was all I needed. They were out to make money off of me instead of being honest and just fixing what was required. Stay away from them and contact a real company