Had a backflow ejection in our 1900 home and called Goodman after seeing positive feedback on…read morereddit and facebook. Their office was quick, friendly and professional, and understood how the city and Philly Water Dept works. Sean came out within 2 hrs of my call and was experienced with unclogging curb drains. He explained the problem, how to fix it and the price ($210) before starting work. He was done in under 15 minutes. I really appreciate his knowledge and never felt belittled or taken advantage of.

We had a bad leak under our kitchen sink. We contacted Goodman - they were able to schedule the…read morerepair within 2 days. The representative came during the time frame they provided when I made the appointment. He was courteous and took time to explain what the problem was. He repaired the leak in a very short time. This was the second time we had Goodman repair plumbing issues, and we'll be calling them back if we have anymore!

Discovered a leak where solder was used at an elbow on the cold water line to the boiler at 1830…read more The company was able to send someone out that evening, which was a blessing since other companies would only make appointments for the following day. The plumber who showed up was courteous and knowledgeable. The plumber even hung around after 10 pm just to make sure there were no issues with the repair. The reason for 4 star instead of 5 is that the leak was due to failed solder at an elbow. For some reason, their trucks are not stocked with solder rods and by the time he assessed the situation, it was too late to go to a hardware store. He ended up replacing the copper elbow, which cost a lot more money, incurred more logistics with shutting off water to the boiler, draining the line, re-pressurizing the system, and had him stay at the house for over 2 hrs when it could have been completed in 15 minutes by sweating new solder onto the pipe elbow.

We had a leaking gate valve on the cold water inlet valve. And their plumber quoted us over 600…read moredollars for 10 minutes work and a new ball valve which costs much less than 50 bucks. The copper connections were pressed on. Total parts maybe 20 bucks. I asked him to give me a price while he was here on flushing my electric water heater. Another 600 Dollars!! I said forget it. If my valve hadn't been leaking I would have told him NO to everything. We're seniors in our mid 70s and we were taken for a ride. Never use Roto-Rooter services.

Bobby provided a quote for basement set tub clog. His crew came out in a timely manner, identified…read morethe problem and removed the drain obstruction. They were efficient and friendly, adhering to the estimate. I will get in touch with Bobby for any future plumbing needs!

I had a job set for Robert "Bobby" Katilas of Pinnacle Plumbing to replace the old shut off valves…read moreon both sides of my water meter, and to disconnect and remove an old water softener tank from the house water supply lines. He was supposed to arrive today at 9:30 AM. He never showed up. I texted him several times, tried calling, and got nothing. He never responded to my texts. I accepted his job order, we had the job schedule last week and he texted me that he had to reschedule. So we rescheduled for Wednesday 10/15 and he doesn't show. I saw other reviews that he had done the same thing! I should have realized this guy is unreliable!! Never Again!!

Superb promptness to evaluate and fix my problem. Highly…read moreprofessional and courteous!

We went with Phil Parkinson Plumbing to hook up our house to public water, and install a gas line…read morehookup to the exterior of our house. The quality of work and attention to detail was superb. The pricing was fair and my wife and I had a trustworthy feeling when talking to and meeting with Phil. His team was able to MINIMALLY excavate the yard and tunnel the pipe under the street to the water main, saving us a ton of time and money. We would recommend him and his team to anyone for any job, big or small. Very satisfied with the customer service and how the job was handled, as well as the honest pricing and craftsmanship of the work they did. They even kept the house clean, which is big considering how dirty the job was in 95 degree heat. Highly recommend.

I had a serious septic line failure. When I called the…read moreoffice and told the receptionist about my problem she put me on hold for less than a minute, and when she returned she informed me that owner would be out to assess the situation within the hour. Dave Bowman showed up promptly and did a thorough assessment. He then scheduled me for the next day. The plumbers showed up at 8:30 and proceeded to work nonstop until the job was finished. Dave Bowman showed up at the job site several times throughout the day which was reassuring. The crew of plumbers were very professional, courteous, and informative. When they were done they did a thorough job of cleaning up. I will be using Young and Bowman for all my future projects. I highly recommend Young and Bowman.

We scheduled them to install our faucet and garbage disposal. When we called, we were told to pick…read moreany garbage disposal, so we did. When the plumber came he said Moen is the worst brand and then told us we bought the wrong kind, we need cordless. When my fiancé tells him that we were told by the woman he spoke to when he made the appointment we didn't need a specific garbage disposal, he said we can't listen to the office because "they are just two women who don't know what they're talking about".... Yikes! The plumber was impatient with us for buying the wrong garbage disposal, and said he couldn't do anything and wouldn't be able to come back for days. I walked out of the room and my fiancé stayed with him asking what we should do - we just need to get a new garbage disposal that doesn't have a cord. So we call the office when the plumber leaves to see when we can get another appointment and the woman says tomorrow. Great. Then we get a call back and the woman says the plumber won't be returning to our home because we did not take his advice and he's an expert of 25 years and she hung up on us. Steer clear of these guys.

Kit was a amazing plumber. If you want the best! Hire the best!!! The value of the service was…read morefantastic!

Kit is amazing. HIGHLY recommend. We have used him 4x now. Once at a rental property we owned to…read morefix a leak under a sink. 3x at another home - installed a new sink/faucet; fixed 2 toilets; and most recently came out on a Sunday in less then 2 hours to unthaw a frozen pipe due to artic blast in Feb. He is nice, polite, knowledgeable, practical and really fair pricing. Easy to pay/Venmo, etc.

I wouldn't use again. Another place that sends out "drain techs" instead of plumbers. Spent $150…read morefor nothing- worked on a drain which he wasn't familiar with- (Z-Trap) and damaged the line where it was leaking through my garage roof after he left. Hard lesson learned- get estimate ahead of time. NOTE- I talked to Joe and he was upset this happened and destroyed my check. I'll leave my review at 3 stars since he didn't charge me.

I had a simple leak in my bathroom on the valves. A job that should not have cost half what I ended…read moreup paying ($500 after Joe took off $50). Joe made it seem like it would be a nightmare! "We have to take all the floorboards up and replace the pipes with new ones." I protested his price but he insisted. I figured since he's been a plumber 50 years he knows more than me. Truth is He looked at that leak and new instantly it'd be a simple fix. His worker left and came back from Home Depot then cut off the 3 valves and soldered on new ones. Thats about an hour total. HE NEVER TOUCHED THE FLOORBOARDS. The price remained $550. He stated "I said I MIGHT have to go in the floorboards. You still owe $550." What?! The job should not have cost $550! I was cheated. He also tried to get me to fix the clogged Shower drain...using the same embellishment scare tactics. Said it would cost $2300!! I got a new plumber to do it for $300 the next day. It was a very simple fix. He cut the floor open and replaced the clogged "Trap". It took a combined 30 minutes. After my original review Joe put my name, profession and ADDRESS in his response which was deleted by Yelp after I flagged it. Dirty. Then he sent me a message calling me a "Fat Overweight Slob". Classless. My Profession and where i live has NOTHING to do with our dispute...And it's a violation of my rights and Yelp's guidelines. The bottom line is i Failed to get a written contract before the work started. Now i know.

A GREAT EXPERIENCE, SO HAPPY I CALLED THEM!…read more Alex from Heiland came out the day after I received a ridiculous estimate from McHale's Plumbing for $358 to replace a cartridge in a bathroom faucet. I rejected that estimate and called Heiland. Alex took apart the handle, cleaned it, lubricated it and it is working great. No cartridge was needed. He did not charge me at all for the visit, as they are growing their business. Heiland will have all my plumbing business from now on. Call Heiland, not McHale's.

I called Heiland to see if they could come out for an issue and they scheduled me for next day…read more They canceled last minute stating they were double booked and preferred the other job. All of that is fine however then please do not schedule me as I lost the opportunity to find another plumber.