As a Neuroscience and Behavior student at Columbia University, I did extensive research before choosing a doctor for my son's evaluation. I explored several highly recommended professionals from Ivy League backgrounds, but for some reason, my heart never felt at peace until I met Dr. Hertler. From the very first conversation, I felt heard, respected, and reassured. Dr. Hertler combines exceptional knowledge with genuine kindness and professionalism. He has a rare gift when it comes to working with young people -- my son is quite reserved, yet he immediately felt comfortable and at ease with him. Dr. Hertler took the time to perform every test thoroughly, with absolutely no rush. He explained each step clearly and continuously reassured me that, no matter the results, everything would be manageable. The level of care, patience, and attention to detail was truly exceptional. I also received the final report much faster than I ever expected, and it was clear, comprehensive, and extremely well done. The entire experience left me feeling supported, informed, and truly grateful. The time, attention, and quality of care we received made every penny worth it. I cannot recommend Dr. Hertler highly enough for any parent, especially those with teenagers pursuing athletic dreams like my son. He is a top-notch professional who truly cares about kids and parents. Again, five stars aren't enough to describe the excellence of his work. Dr. Hertler is simply outstanding! Highly Recommended! read more

Dr Hertler charged a fortune for a cognitive evaluation of my partner and gave back only the basics required. What he provided was wildly out of step with the cost of the testing. It was very difficult to get in touch with him. In addition, despite repeated requests for clearer charts, he never responded to our calls and emails. My advice is to avoid this practitioner. read more

Psychological assessment and diagnosis is a complex endeavor at best, made all the more so when the patients are children and adolescents. In the internet fueled hurly burly of life that children face daily, there is so much more at stake, at a younger age, than ever before. When children misfire, or when their intellect demands accommodation (or both), the pressure on adults to make reasoned choices for their children is extreme. Parents often face such situations with a paucity of information, save perhaps for a scalding report from school. If you are such a parent with questions about your exceptional child, Dr. Steven Hertler of Psychodiagnostics may have some answers for you. Dr. Hertler is a remarkably skilled and gifted psychologist with extraordinary insight into the psyche of children and adolescents, who make up the bulk of his practice. He is a sincere and empathic man with broad scholarship who employs state of the art technology; tools that allow him to effectively "connect" with his young patients that is wondrous to see. Dr. Hertler is not a treating psychologist, but he is incredibly adept at testing with an eye towards diagnosis, consultation and referral for treatment. I recommend him without equivocation. read more

We had the assessment done here at the end of August because this practice was in-network in our Cigna medical plan and he was available to do it quickly and for less money. Well, you get what you pay for. The report took much longer to be delivered (said he'd give it to us in a week), and didn't include written recommendations. We set up a call to talk to Dr. Hertler, and he was not there when we called. Half-an-hour later, he called us back from his car, but when I asked specific questions about the report, he said he didn't have the report in front of him. He never gave us written recommendations and didn't perform some tests that we thought were included. He did NOT submit the bill to our insurance company and made us pay him up front for the services. When I asked him about this nearly 3 weeks later, he said that he would have his part time assistant do it. It's now the beginning of November, and it has not been submitted. He is giving us a story about how it can take a few months for the claim to even be submitted. Our next step is to complain to Cigna because I was told by someone that it is illegal for an in-network provider to demand payment up front. Stay away! read more

Dr. Hertler was compassionate and knowledgeable and got my report back to me in a timely manner. It is clear that he cares about his patients and he made me feel very comfortable. He comes across as a person with integrity who is dedicated to his profession. My report was extremely detailed and it helped me to very specifically identify my strengths and weaknesses. I recommend him highly as someone who has the knowledge, experience, and patience to make an accurate diagnosis. Aside from that, the office was clean and comfortable and allowed me to focus on the work I needed to do. I spoke to a lot of psychologists to find the one I wanted to conduct my testing and I am ultimately very glad I went with Dr. Hertler. read more

We saw Dr. Steven Hertler for a learning evaluation of our high-school-age child in October 2020. Dr. Hertler put my nervous child at ease, and then conducted an extensive in-person evaluation. His communication with us before, during, and after the evaluation was always thoughtful and immediate, and we received his lengthy, detailed report quickly following our visit. While every aspect of our time with Dr. Hertler was extremely positive, the quality of his assessment is probably the most important. His evaluation contained insight from his personal observations and testing data, and his well-documented report assisted us (as parents), helped the school's administration and teachers, and guided medical treatment providers, going forward. Of course, there is no greater return than on an investment in a child. We are very grateful to Dr. Hertler, and we highly recommend him. read more

Dr. Hertler was wonderful in helping assess my daughter's anxiety issues. He listened thoroughly and gave helpful feedback. His diagnostic assessments of my daughter's anxiety level helped us obtain the necessary testing circumstances for her, which was particularly needed during her junior year in high school. read more

We showed up on time for our appointment but Dr. Hertler was on a phone call so we waited in the hallway. We could hear him loudly discussing something about formatting a Word document on speaker phone. He made no acknowledgement that he was running late for our appointment, just handed us some forms to fill out while he continued this apparently urgent formatting discussion. After 30 minutes we left. Getting a professional, accurate neuropsychological evaluation requires trust and respect. I felt neither in this situation. I'll be taking my son elsewhere so I can feel confident that he's getting the careful, attentive, professional service that he deserves. read more

Dr. Hertler took his time with me over the phone to go over his services. Based on our call, his website and qualifications I chose him over other providers. He performed a very thorough evaluation and sent a detailed report. He again took all the time I needed to go over the report with me on the phone. He seemed to be very knowledgeable and I would recommend him. read more