I was referred to the Holiner Group when I was a adolescent and they diagnosed me with clinical…read moreADHD. I stopped visiting the Holiner group when I was 18 because I went to Texas Tech. I did not have a job prior to going to college. Fast forward to present day, I am 32 years old. The Holiner group has declined to see me as a patient because of outstanding collections due to cancellations. The collections total $252.00 - from when I was unemployed and 18 years old. Now I'm back in the metroplex, gainfully employed, and suffering from a reaction to the medication I am currently on and am seeking a 2nd opinion. What better place to go than the place that diagnosed me? When I was told about the collection of $252 I immediately said let me take care of it. They said they could not accept it because a collection company has taken it over. (I do not have a collection on my credit report - probably because these no-shows that occurred when I was unemployed and a freshmen at Texas Tech occurred when I was 18.) I then offered to give them $252.00 in good faith to atone for either my parents' oversight or the fact that I didn't check mail much when I was in a dorm room in Lubbock, TX, and they still said no. The experience when I first went helped change my life. I looked them up just recently to reconnect and get help and was surprised by the sub-par reviews that I came across. It's starting to make sense now. P.S. If you have file for Chapter 7 Bankruptcy, a wiping the slate clean of sorts, you cannot obtain home financing until after a 7 year waiting period for Conventional financing, and 2 years for FHA financing. Conventional financing (Fannie Mae, Freddie Mac) lacks common decency but at least they don't lack common sense. My recent interaction with Holiner makes me question whether the decision makers have either.

This group, and Dr. Peter Thomas in particular, is excellent. Can highly recommend. They are very…read moreefficient on making and canceling appointments, dealing with insurance carriers, and accommodating patients needs.

I have found, the staff to be amazing. They have always…read morebeen kind and helpful! Dr. Meyers, reflects the same, personal skills as his, staff, to me. He is a wonderful, down to earth, yet very professional, Dr. He was able to get my medications right, from the beginning. I respect his practice, the staff and the Level of, Psychiatry that met my needs. He has kept me comfortable, and capable, of making my own decisions during, tough events, in my life! I have nothing to say but, good things, in this review!

I trust Dr Meyer as my most precious provider. He's amazing for decades of service. I call him for…read moreeverything!

Look - I'm a 10 in the looks department (if your look is chunky chick) and my credit score is a…read moresolid "average." So I'm basically awesome and a total catch if you need help eating at a buffet or getting a higher interest rate on that car you want. My lowest score has always been my mental health. Six months ago or so I was in such a dark place that I just stopped living. I just felt overwhelmed and unheard. I've been going to psychiatrists for DECADES (I'm old but I don't look a day over 50...and I'm 40) and it's always the same three minute conversations: Do you want to harm yourself? Do you want to harm others? Have you tried Xanax? I can't even begin to tell you how bad off I was. Racing thoughts, anxiety both during the day and crippling into the night, couldn't sleep and majorly depressed. I was seeing someone in Frisco and while she was nice, I felt like I was stuck. I just kept getting prescribed the same thing at higher doses. That wasn't what I wanted. So I tried Dr. Faith here and not only did she spend almost an hour on that first visit with me, she didn't ask the three same questions. She asked questions that NO ONE ever thought to ask. Because of her I'm now treating the ADHD I didn't know I had (no wonder I couldn't focus on anything and kept losing my keys) as well as encouraging me to seek therapy for PTSD. Yes. I have that. I didn't realize how that messed up childhood left me with scars I couldn't see, but only felt. While I can't say I'm fully cured or anything I just wanted you all to know that both Dr.Faith and Dr. Ahmed are real professionals who care. They go out of their way to make sure when that call ends you have everything you need. I can't recommend them enough. She's helped me off one medication that's completely addictive and found better alternatives than over prescribing something that's hard to come off of. Go here!

I'm pleased with the care I have received here. I was first skeptical given some negative ratings,…read morehowever I've never felt disrespected or disappointed by the level of care I have received. The staff is very nice and warm. The doctor I see does not offer therapy so that should set an expectation.

Everything about this place is great. Flexible scheduling, friendly, helpful office staff. I see…read moreNancy Thompson. I feel very at ease with her but best of all, she knows how to get health insurance companies to cover newer medications. It's a multi- step process, so she supplies samples first to see if they work and gives samples until your insurance company covers it. She also finds coupons to discount the drug even past your copay. I was unable to try newer meds at my previous dr because my insurance didn't immediately cover it. The people at Total Mental Wellness act like they genuinely care about you and it's not just their job. I am grateful to have found them. They are also very responsive in returning calls.

From the owner: We specialized in individualized psychiatric care for the whole family. We treat depression,…read moreanxiety, ADHD, bipolar disorder, PTSD, addiction and more.

Dr. Munoz is an amazing psychiatrist! I was a nervous wreck at my first meeting but she listened…read moreand put me at ease from then to now!!! She's very easy to talk too!

Office manager is rude and insensitive. You would think that an office who works in the mental…read morehealth field would have a little more heart. They have high turnover of doctors and this should have been a red flag for me. The doctors I have had their have been great but the staff is just not worth it. They will over charge you so make sure you are in constant contact with your health insurance if you go here.

Edit: I was contacted by the medical director who told me this was not the case and not her ethics…read moreor policies. She stated she wanted to help get these forms completed for me and help me continue care. I am changing to 4 stars and will see what happens before i change again to 5 stars. I am relieved that they gave me a call to work things out. I started seeing someone here after husband died. I have tried their medications and was excited to try spravato. I needed ADA title IX forms for work so that I could miss work whenever I was having a mental health day or if I needed to come in for those treatments. Apparently, in very small print on their website, they say that they do not do any disability forms which I think is really absurd when you have a mental health condition that's considered to be a disability. This was a massive waste of my time because now I'm starting back over to find a psychiatrist. I would not recommend them to Anyone.

They're really not a trauma-informed practice, nor do they have experience with neurodivergent…read morepeople-- this isn't just my personal experience, it was corroborated by one of the therapists who is neurodivergent that they are not informed on how to help those patients. I was pushed into ever escalating levels of care, different group therapies and different depression intervention treatments. Over the years, I started to realize that the extent of my "care" was just pushing me to mask harder and to ignore my trauma as something that would be figured out later. The scheduling was all over the place, I'd be assigned appointments I didn't know I had, and I was shuffled from one group to the next, my medication was changed every week or every two weeks. They'd push me in circles, questioning my diagnosis. They erroneously added diagnoses to my personal information, while neglecting to properly add the correct diagnosis. They asked me to get a psychological assessment because it would better inform them of an appropriate treatment plan, then the week after, they told me I didn't need it because it wouldn't impact my life, and we'd just choose the best treatment based on outcome. Then two weeks later, they were back to questioning my diagnosis and asked why I didn't get the assessment. They repeatedly recommended treatments to me that they themselves said weren't safe or appropriate for me. In short, they're disorganized, and want you to fit their specific model of healing. I'm sure some people have had great outcomes, but I did not, I have not, and I'm mourning the years I spent being gaslit. They've got a shiny new building, but it doesn't make up for their lack of organization.

Dr. Bellah has impeccable credentials and experience. I'm quite pleased that he was able to…read moreevaluate my complex situation and make an excellent decision concerning medication. Also, Becky is the fabulous lady at the front desk who juggles patients, paperwork, phone calls and still remains friendly and kind. NICE COMBINATION ! Cynthia

Dr. Bellah is not only kind but extremely compassionate. He has an amazing manner with patients and…read morethe whole office staff (Nora in particular) are super friendly. I was able to be seen right away and he listened to me instead of just writing the whole time. Highly recommend this practice. It's small but worth it.

This office is incredibly disorganized and unprofessional. I was blocked from making a payment,…read morethen blamed and dropped as a patient for "non-payment." The receptionist (erin to be specific) was rude and dismissive the entire time, and to top it off, they charged my mother-in-law's card after being told not to--and then refused to refund it. I've never dealt with such poor communication and lack of accountability from a medical office. Save yourself the stress and go somewhere else.

I had a very disappointing experience with this office. I was ultimately terminated as a patient…read moreover an alleged non-payment issue, despite the fact that I had been actively trying to resolve the billing and was blocked from making a payment. They now have the audacity to request payment. lol Front desk if highly unintelligent, and zero customer service skills. Refused to allow me to speak with MY DR! Additionally, my mother-in-law's card was charged after we explicitly stated it should not be used, and the office refused to issue a refund. The receptionist was consistently unprofessional and dismissive, which made an already stressful situation worse. I understand that billing issues can happen, but the lack of communication, accountability, and basic respect shown here is unacceptable. I would strongly encourage others to proceed with caution. Thanks, STEPHANIE WHITT

We ha a terrible experience with Sonia. She is not very empathetic and over medicates.read more

The office staff is welcoming and professional. They are patient with any questions and helpful…read morewith insurance information. Sonia is amazing! She takes her time listening to get a full picture of your needs. She provides options for medication and lets you have input to find the best solution for your child. She is not pushy and also talks in detail with your child to listen to their perspective. I love this because as parents we sometimes think we know what our child needs but her professional knowledge is insightful and helps to see the full picture.

Amazing! I've completed all sessions with great success. The scales that are done and recorded…read moreindicate significant decreases in anxiety, over all mental health and good improvement in depression. Highly recommend for those dealing with similar issues. Great staff! Dana, Ivy, Kathryn, and medical management by Rhoda! Tell them I sent you

It's been a month since I completed my TMS treatments at New Era…read more For me, it's been like a day and night difference in my daily life. I no longer get overwhelmed by my anxiety and I have not had a depressive thought in a long time. I'm looking forward to seeing what the future holds and whether I will need additional treatments. But so far, so good!