Amazing place. Whitney is such a wonderful person and she has helped our son so much. In just one…read moremonth, we have seen how much our son has learn and he is starting to say more words and express himself in a positive way.

From the owner: We are a locally owned and operated pediatric clinic specializing in speech & language,…read moreoccupational therapy, and DIR/Floortime. Our board certified therapists use a play-based developmental approach to help your child relate to others, connect, and communicate.

Update: The owner reached out to me. She graciously took my feedback and made a comment that she…read morewould be reminding their team about being our guiding light and not something we needed to recover from. This would have drastically changed our experience, so I'm increasing my rating in good faith that the experience of future clients will be better. This is probably a GREAT place to take your newborn up to around 6 months. I'm not sure I would recommend them over that age - or maybe we just didn't get the right provider for us. I am a super aware mom. This is my third child. She's had CST and chiropractic care since she was two weeks old. Her pediatrician was aware of her delayed crawling and babbling, but kept delaying therapy because she is a third child and also a very easy going baby who is usually very content to remain in place and watch everyone. There were concerns that her tie releases were not successful, so I took her back to the dentist to get them checked a second time. I say all of this because I want to be clear that I have been taking her to various professionals to support her pretty much weekly for an entire year now. I have done everything that was suggested to me to support my child, to the point of missing 4+ hours of work every week and paying several hundred dollars every month for all the different services and providers. I have done everything I know to do to support my child and am already feeling defeated by her progress - I bring this up because it is really the reason for my negative review. My daughter had a REALLY rough start. She had RSV as an infant and was hospitalized for a week (including a lumbar puncture), was born with an asymmetrical head shape and torticollis (hence the weekly CST and chiro care), tongue, lip, and buccal ties (all revised, and re-checked), had some concerning signs of potential seizures early on so endured a 3 day EEG around six months (all clear), and some ear concerns most recently (flushed both ears and given an all clear by an ENT). I'm not usually an anxious mom, but I was very excited for this appointment because I have actually been a little anxious about my daughter's developmental delays. My sons were on target with everything and I notice all the things, so it has been bothering me that my daughter was not doing the same. I was looking forward to a professional's guidance and support, and feeling like we had a path forward. I really just wanted some hope and some peace of mind and a plan. My daughter, much like my older kids at this age, is not a fan of strangers right now, especially after the doctor visits she's had in the last six months. Naturally, she cried the moment she realized this appointment was for her (she's 12 months old). When the PT began reviewing our info, one of her very first comments was "I'm very concerned that your pediatrician waited so long to send you because I'm not sure if she'll even let me touch her now." This was such a weird comment to me, and made me a bit frustrated. I cannot change the advice I was given, but now I feel like I've messed up (before we even started the appt) and I feel guilty for my child crying. I'm already feeling like a bad mom at this point of the appointment. For the remainder of our hour, the PT did ask great questions and make great observations, it was clear she was very knowledgable, but I heard the words "very concerned" over and over and over and over again. I can't emphasize that enough. Everything made her "very concerned". I don't think I ever heard "don't worry" or "it's going to be ok" or "we can work on this" or anything encouraging or positive. I left the appointment feeling more anxious, like I had done all the things wrong, my daughter had a lot of "very concerning" signs, and it was already too late for a lot of the suggestions (not enough tummy time, not getting stretches early enough, etc). I really don't want to ding this office, because scheduling was great, the office was nice, and the provider was knowledgable, but I guess the bedside manner just wasn't right for us.

Jennifer was absolutely wonderful to work with. She helped us improve our baby's head shape with…read morethoughtful guidance, practical tips, and attentive follow-up. Even after that issue was resolved, she continued to support us with helpful exercises to promote our baby's development and symmetry. We felt truly cared for and supported every step of the way.

Completely unprofessional their own office person. Garrett called me himself with my pain doctor…read morereferral and told me I needed a referral sent from my primary doctor as well who is in network with their physical therapy doctor. The referral was sent approved in network and everything sent. I did some of my paperwork today called to about to go in and they conveniently overnight or all the sudden not in network and are telling me not to come in and they're canceling my appointment. Their own office manager and the CEO also called me with attitude to mansplain and hung up on me more than once that entire office is unprofessional immature and I feel sorry for anyone who has to interact with them. They could clearly could care less about what the patient is going through.

This is the most appalling business I have ever dealt with. Their lack of knowledge when…read moreconsidering record keeping and billing is horrible. Avoid using their services if you would like to not be harassed years later stating you didn't pay a bill. I will report them to my insurance provider and everywhere else. This is a technique to pressure you into paying to make the annoyance go away.

Massage Therapist- Greg Hamby is very good at what he does. He has been doing fascia and lymphatic…read moremassage on me for the last 4 months. My body is changing in appearance and flexibility. I have more mobility and less visual cellulite. Two years ago; I had a total hip replacement from breaking the ball part of the joint and also a cancer survivor who had 8 weeks of radiation. It caused everything to tighten up and my muscles and fascia to stick to my bones. He has been loosen up my muscles and fascia. I highly recommend him.

Allison was awesome !! She took time to speak w my Dr to be sure his instructions for my splint…read moreafter surgery were followed to the letter. thank you!! Naomi was so kind & pleasant at check out!!! GREAT OFFICE!! Highly recommend!!

Highly recommend - exceptional professional service!…read more I needed a removable splint for my injured hand so that I could monitor and clean a wound daily, and Covenant came through. I knew I was at the right place starting with my very first phone call when a person answered the call. Naomi was extremely helpful, wonderful to work with and able to get me in. Allison did a fantastic job of making a custom fit removable cast and took the time to explain things to me. I am so glad I found this place. Thanks Covenant Team!!!

When in Plano visiting my son and family, I caught a cough. The cough got worse and I lost…read moreappetite for food and could drink shakes and smoothies only. I started getting weak and had to postpone our return to Cupertino. Being 80, I did not want things to get worse so went to Urgent Care of Texas, Plano. Dr. M. Bhallia took my vitals which were fine. No covid, flu or RSV. He gave me an I-V with antibiotics and some med prescriptions. He also gave me a prescription for a chest x-ray for next AM. The results of the x-ray showed signs of pneumonia in right lung. I had to go back to Urgent Care for another I-V with 2 shots. This was Wed. Nov. 8. I felt a bit stronger and felt capable of managing the flight that evening to Cupertino. I was impressed with the service, respect and care I received from Dr. Bhallia and his staff Syeda and Ayeshe. The clinic is well equipped, clean, and comfortable. I am thankful to have chosen Urgent Care of Texas in Plano. They took excellent care of me so I could return back to Cupertino Thank you, all.

I visited UCT this morning and felt at welcomed when I arrived. Dr. Anna Matthew is such a loving…read morephysician who truly cares about her patients. I was extremely emotional this morning and she waited patiently until I calmed down and then asked how could she assist me and wanted to make sure I was okay. Love her dearly!!!

Two weeks after my mom's stroke, I am incredibly grateful for the care, encouragement, and…read morecompassion she has received from the staff at Encompass Health Rehabilitation. This has been an overwhelming and emotional time for our family, but the kindness, patience, and dedication shown by her rehabilitation team have made such a difference. Thank you for celebrating every small victory, encouraging her through the difficult moments, and helping her regain strength and confidence each day. A very special shout-out to Lynnette, Lydia, Hortence, Tasha, Marcos, Lyndsey, Lenora and Portia (and all of the staff who we have met). Your support has meant more to our family than you know. We are so thankful for everything you have done for my mom during this important stage of her recovery.

My review comes from the viewpoint as a visitor. I went to visit a friend and I came into the…read moreparking lot off of Independence, next to the Braum's parking lot. I parked and saw multiple doors and went into one. I entered via the dining room. I later realized the front entrance is a circular drive facing 15th Street. This building could definitely use more signage both outside and inside. A kind nurse on break in the dining room pointed me in the direction of the lobby. Once I weaved my way around and arrived in the lobby a kind woman had me sign in the visitor log book and told me what time it was. I later realized there was a clock right overhead (after I started digging into my purse for my cell phone). I knew the room number I was looking for and logged that into the book along with my name. I found the elevator to the second floor and followed the signs to the room. My friend was participating in a rousing game of hangman with a small group of fellow patients. The nurse/therapist leader did a great job of making the hangman game fun along with "churning butter" to make arm circle exercises. Very creative! My friend was headed to physical therapy next, so I ended up coming back after lunch to visit. I promised to come back with a small Braum's milkshake when I returned. This time I realized where the main entrance is and parked in the front parking lot. The lunch tray was still in the room and it looked like a healthy spinach salad. All of the personnel I came in contact with looked friendly and happy, which was refreshing. Since my friend was being discharged in a couple of days, it seemed like she benefited from the care she received while inpatient at this facility.

I have been experiencing a problem with lymphedema since prostatectomy in 2016. Suddenly it also…read moreoccurred in the groin area. Last week was my first treatment and I had my second this week. The improvement in the leg, ankles, and groin is amazing. The therapist (Miss Pranjali, better known as PJ) gave me some exercises to do at home between treatments. I live too far away to go for more than one session a week. I would recommend anyone having an issue with lymphedema to give this lady a try.

PJ is the best Therapist. She is intelligent, caring and is concerned about her patients recovery…read more I would highly recommend PJ for your therapy needs

Great place! I had a really good experience. The care quality was excellent, and the staff were…read morevery helpful and professional. The place was clean and welcoming. I definitely recommend it!

Please do not take your loved one to Healthcare Resort. The staff is over worked and under…read moretrained. My parent was left in his bed most of the day. Team had no coordination of his day to day needs. The social worker never contacted us with his plan of care or progress. When we initiated contact, he did not follow through with insuring proper care was given. We met with the Healthcare Resort leadership. They had little information about my parent as their excuse was that we just started. I am concerned for other patients. This facility has a severe quality of care issues. My family of which 4 of us are either clinicians or work for CMS were shocked at patient treatment. To reiterate another persons comment, the patient floors smell horrible and there are constant call buttons going off while staff scrolling on their phone. We moved my parent to another facility which was a total 180. I am ashamed that providers like this exist for patients that needs these critical service to maintain a decent quality of life and care.

They want a perfect child who will not misbehave and they can just show some flash cards and can…read morebill insurance to get the money. What is missing here?? Compassion Willingness to make a difference in our child's life Acceptance. Kids on spectrum need love and acceptance in the first place, this place can't give you that.............

I had a wonderful experience with Kelly Frye at Speech and Occupational Therapy of North Texas and…read morehighly recommend her as an OT / Feeding therapist. When I had a hard time finding someone who could take my 8-month year old son for feeding therapy, Kelly got us on her schedule. She was a huge relief during a stressful time. Over the next several months, Kelly worked with him weekly on both OT exercises and helping him improve his muscle structure in his mouth to learn to chew his food rather than thrust it out of his mouth (which you can imagine is very stressful for a baby starting solids). She was a calming and reassuring presence each week. She taught me exercises and techniques to use at home between sessions and was always available if I had questions or concerns (I haven't experienced that amazing level of support anywhere else for either of my children when they've needed medical care). She would send me details on what to bring for each session which made me feel confident too. She was flexible with which location we held our sessions which helped this working mother be able to get her son to the appointments. Thanks to Kelly's expertise we made huge strides and helped get my son back on track with his eating and be able to add more and more foods into his meals. I am so grateful for our experience working with Kelly. Now that we've finished our therapy program all I can say is that I miss seeing and working with her each week. Highly recommend Kelly!