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    Premier Foot & Ankle

    3.9 (20 reviews)
    Closed 8:00 am - 5:00 pm

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    4 years ago

    I have been seeing Premiere Foot and Ankle (Frisco) for a number of years. They are professional....accommodating...personable.

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    Ask the Community - Premier Foot & Ankle

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    Foot & Ankle Center of Frisco - Our podiatrists are ready to help heal your cracked heels and keep your feet looking and feeling their best.

    Foot & Ankle Center of Frisco

    3.0(40 reviews)
    5.2 mi

    I am extremely disappointed with my experience at this clinic and feel compelled to share it so…read moreothers are aware. For the past three weeks, I have been trying to obtain my medical records for an important matter. Despite multiple phone calls, I have been repeatedly told, "Call back in a few days," "Call back in a week," or "They'll be ready soon." Each time I follow up, sometimes five to eight days later the records are still not ready. No one has proactively contacted me to explain delays. I have had to do all the follow-up myself, which is unacceptable for something as basic and essential as medical records. After 3 weeks, still no medical records. Unfortunately, this is not the only issue I've experienced with this clinic. But I'll leave that conversation at rest until I have to wake it up, with EVIDENCE...

    Well shi*! I don't know what to think about all of this. I'm the epitome of your average hobby…read morejogger nowadays. I moved to TX and with that, the old me is dead and gone. On any given week I'll run 0-40+ miles and have been experiencing foot pain from early this year prior to moving here. I went in thinking I had nerve damage, a Morton neuroma since my symptoms were pointing in this direction. Only to several visits (xray that apparently didn't show anything and was completely pointless + MRI) and many payments later find out I have a laundry list of issues. According to my mri I have a stress fracture, a fully detached plantar plate and a torn plantar plate in my 2nd, 3rd and 4th metatarsal along w various other issues. I'll be lying to say I wasn't in complete disbelief when I found this out. I stood there staring at the screen like this can't possibly be my foot we are talking about. It's cute hearing people talk about their jogs but have you ran a marathon, and various other races for the past 6 months on a broken, fully ruptured foot, if not I don't give two f's! This coming from a woman who has been in heels nearly everyday of every week for months on end. No wonder my left knee where I had arthroscopic surgery has been all out of whack, I didn't know I'd been doing this on some bum foot! I seriously can't fathom these MRI results are accurate and surgery?!!!! I'm getting a second opinion like any human would but have looked further into this center since discovering this. Most every individual has been in a boot and had surgery here. I don't like the idea of feeling like I've had zero care to actually treat any of my symptoms just visit after visit scheduled to collect payment after payment. Zero taping techniques provided or anything useful in anyway that would help other than trying to be shoved into a boot and other costly options. I'd be weary of the "care" or lack there of. I did break my left foot years ago and I'm convinced they are reading results saying it's fractured, on a 5 year old fracture. If it is fractured in addition to fully detached as shown to me and torn in other areas well, then that's just peachy I suppose my adrenaline since being here has increased my tolerance to pain because it's pretty insane to think of what I've done on this foot the past 6 months. Get a second opinion if you're going to come here but I wouldn't suggest this center. It's felt all sorts of sketch from the jump. Boots, surgery, infection, being nickeled and dimed. It screams insurance fraud or some sort of scam into trying to rob you blind and a push into going under the knife. The second I head cutting through bone, my head nearly exploded. Are you effing serious right now?!? I'm going to run Dallas marathon on this before any type of surgery whatsoever. The way I see it, if something's fully detached- then I can't detach it any further. I suppose if everything told to me is accurate it's time for me to take up the out of my tax bracket hobbies I've been putting off, hello needle pointing and mahjong!

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    Foot & Ankle Center of Frisco - With proper treatment from our skilled podiatrists you can expect a full recovery for your foot and ankle wounds.

    With proper treatment from our skilled podiatrists you can expect a full recovery for your foot and ankle wounds.

    Foot & Ankle Center of Frisco - Our podiatrists have experience treating many foot conditions, such as bunions, foot arch abnormalities, neuropathy, and chronic foot pain.

    Our podiatrists have experience treating many foot conditions, such as bunions, foot arch abnormalities, neuropathy, and chronic foot pain.

    Foot & Ankle Center of Frisco - At Foot & Ankle Centers, we provide you with the best treatment options to address your ankle pain.

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    At Foot & Ankle Centers, we provide you with the best treatment options to address your ankle pain.

    Premier Foot & Ankle - Infection due to service

    Premier Foot & Ankle

    3.9(19 reviews)
    12.4 mi

    Horrible customer service! Don't recommend for anyone that need time off from their jobs ! They…read moredon't following directions and give you the run around just to be told they can't send it off my paperwork from my job all because it's July . And they only seen me one time is what the customer service girl said ! (Lie) . Very unprofessional I might add I've emailed one of the customer service girls , in June 19 2024 ( no response) ! And I also called today July 3 ,2024 my actual date was scheduled in may . And so was my short term disability . Now I done lost my damn all because they couldn't following directions and get back to me in time !

    BILLING ISSUE... I paid out of pocket expenses after both visits and was sent a bill for$ 22.00 two…read moremonths later. I called and asked what it was for, I was told to call Karen in billing. She could not tell me what I was being billed for. I drove back to the office to pay the bill and was told my bill was $72.00. I asked the lady at the desk why it was more, and she AGAIN told me to call billing. (The person at the desk had collected my money and put all the info from my visits in the system.) I asked Her to call and find out why 2 months later i am being charged 50.00 more. She came back after the call and told me she forgot to charge me for the insoles i bought 2 months earlier. Wow, what poor customer service. The doctor spent 10 minutes with me on two visits - that cost me 1000 dollars and a lot of time trying to get answers form his staff. I will not go back here.

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    Premier Foot & Ankle - Premier Foot and Ankle of Mckinney

    Premier Foot and Ankle of Mckinney

    Premier Foot & Ankle
    Premier Foot & Ankle - Premier Foot and Ankle of Mckinney

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    Premier Foot and Ankle of Mckinney

    Premier Foot & Ankle - podiatrists - Updated May 2026

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