This city doesn't get the best reputation for being a place to hang out and have fun in LA County…read more What it does offer is the fun and happening Citadel Outlet mall which is never a dull moment especially during the crazy busy Christmas holiday season.

This is by far the worst city to do business in which is quite ironic because it's the City of…read moreCommerce. Communication is no where near where it should be and the unprofessionalism paints a terrible picture for the rest of LA County. If you're a small business owner trying to do business in this city, look elsewhere because they do not have the capabilities to help you in any way.

I am Therapist at a residential facility that frequently receives clients w/ DCFS cases. No matter…read morewhat time of the day that I contact this office the reception picks up the telephone and pretends to not hear prior to terminating the call. Please follow up! She needs to be reprimanded. It truly should not be this challenging to call this agency to be provided the email address and direct line to social workers at that facility.

The social workers here choose sides and are unfair . I lost my son due to.my ex bf hitting him . I…read moretook my son to the hospital I asked for help . I was homeless no one helped me ! My sons father painted a pretty picture they decided to take on his side . He was never there for our son he was not there until this all happend because he didn't want to pay support . My son was giving to a complete stranger only because he was his father . The social worker gave me cold shoulders I miss my son you guys took my life0

I came to this location to get some Social Security stuff done…read more On a cold and VERY rainy Wednesday I sent my husband to this location at 11:30pm to get me a number. Then I drove from work to this SSA Location, i got there around 11:45pm. They called my number by 12:15 and I was out of there by 12:25. We first thought this was going to be a long and painful process, but it was fairly simple. I would give yourself an hour at the SSA. The person assisting was really nice and helpful. He was also very quick at getting everything into the computer system. Wednesdays they close at 12pm! SO you want to be in the BUILDING no later than 11:59! they wont let people back into the building if you step out!. They are very strict about closing time. As long as you're in the building before the door closes, they will assist you. Don't forget to check into the computer for a number

If you need to visit this or any other branch of the Social Security office, please try to make an…read moreappointment. Upon entering this office, the very friendly security guard advised me that an appointment was required to enter the building and that no one would see me without one. The guard handed me a card with the number to call to make an appointment. I did not have an appointment, so I left and sat in my truck, trying to make one by phone. I dialed the number on the card the security guard gave me. I received a recorded message that they were busy and it would be many minutes before an agent could assist me. I waited, waited, and waited some more. When the waiting time hit thirty minutes. I was done, frustrated, and left, never having asked any questions about my issue. I'll try again sometime. For now, time to have lunch

I have been assigned a new Case Manager who has been rude to me. She abruptly hung up on me during…read moreour conversation and did not let me speak. Moreover, she told me to be quiet and listen to her. This behavior has made me feel highly disrespected and humiliated. Who can I complain to? Will anyone care?

Many new updated apps are being used by counties in california, Know to call the tech support and…read moreget details on processing you payments as some take days to get deposited in the accounts and can show as "late payments". Even if the case worker says otherwise i've had the personal experience of how ill informed the case workers was about how the app actually works and may give you false information. Stay informed and remember to record all conversations as they are truly not in your favor and the abuse of power in the system continues to be shown. Best advice i can give is get a lawyer that will avoid you getting a call from them or having to speak to them and you dont have to keep answering question if you happen to have to call. They will try and trick you on that and insist. speak to a lawyer for best details.

Horrible the lady at window number 5 is scrolling on her phone while I wait for a cashier oh her…read morecoffee is so good. And her and window 6 is just talking and I'm waiting on a card to be reprinted and they not calling anyone. They just talking so I'm leaving instead of getting what I needed because they lazy

I had a great experience speaking on the phone with Catherine Lopez she was very kind and helpful,…read morehelping me out on my casework. She was very patient and very professional. Didn't make me feel nervous talking to her 100% i recommend her for any help

Five-Star Review for Social Security Administration…read more I've had nothing but excellent experiences with Social Security. Anytime I have questions or concerns, they are addressed promptly and professionally. The staff--whether on the phone, through the 1-800 number, or in-office--are always kind, understanding, and patient. The process is straightforward, and the website is easy to navigate. Even when speaking with an attorney or judge through Social Security-related matters, I felt heard and respected. That's a rare feeling with government agencies, and it deserves recognition. A special shout-out to the Norwalk office--they go above and beyond. Overall, Social Security provides truly outstanding service. Five stars, two thumbs up, and a big round of applause!

On August 7th I went to the social security office in Norwalk on imperial…read more I did not have an appointment. I had some important questions about my mom. She passed away a couple of months ago. Mrs. Aguilar was very helpful, kind and graceful . She answered all my questions, so I did not need to make an appointment I understood employees there get very busy and many people to guide and help. It only takes that one to go above and beyond!!!!!

Walk in, no appointment, my first visit. Parked across the street where dollar store was located…read moreand entered DPSS past 11:30a. I was seen fairly quickly but likely due to my uncomplicated request. When I left near 12:30p, there was a line out the door with security limiting access inside due to capacity. Security kept the limit of people inside comfortable for everyone. I came at the perfect time, and recommend considering arriving before employees take their breaks for lunch. This location seems extremely busy, and long waits are likely common depending on your situation. With an ever revolving door of people coming in requesting help, employees look spent and over it. I don't blame them, but it was a little depressing once I was called. Most people waiting inside were in good spirits, but the energy of employees behind the glass were over it and again, I was gone by 12:30p. They probably get some out of pocket guests often. The welcome crew that guides and hands your numbers were in better spirits, they really do set the tone for everyone coming in. It can't be easy, so I appreciate everyone that made this experience so seamless.

Horrible customer service no common respect for the recipient. They had me waiting for nothing…read moreclaiming they called my number when I'm positive I was anxiously waiting for my number every number that was called I looked at the screen the worker bs skipped me for sum