Came here to rent a Uhual. The lady was nice enough, but she had to call someone to figure out the…read morereservation system which caused me to have to wait around 40 min when I could've had the truck and been out of there because we prepaid. Not really happy with the situation. But her customer service was as good as possible given the situation. She offered me water and apologized.

I rented a Unit at this facility for almost 2 years during the pandemic .I had the worst experience…read moreever.The owner of the business was disrespectful and flat out rude.He overcharged me by 177.00 and I did not receive my cleaning deposit,although the unit was spotless.When I had the numbers in front of me to prove it.I was told why did you wait so long.I was initially told that a the 3rd party was responsible. I then called the 3rd in front of him,which said it was the facility who over charged me. He then told me it was nothing he could do,as he then slammed down the paper on the desk and slid it to me. If I could rate it any lower I would.I'm also going to report them to the BBB.

Wheeler Road Self Storage located on Wheeler Road is a great storage facility with an extremely…read morefriendly and efficient site manager. My husband called ahead when we were moving our belongings and spoke to the site manager and she assured him that we would have a storage unit when we arrived. When I arrived to Wheeler Road Self Storage after a long day of moving and a very long drive, the site manager graciously took care of me and squared me away with a unit that was exactly appropriate for what we had to store. The process was very quick and pleasant and the terms were clearly explained such as rental insurance, fees, etc. There are great features at this facility but the one that I appreciate the most is the on-site security. There are cameras throughout as well as the gated access requiring your passcode to gain access to the part where the storage units are located. Another feature if you need it is the air conditioned unit option. If you want a storage unit where you can feel safe and have your belongings there without much worry, then you should strongly consider these folks here! There are several locations throughout Augusta, just search and see what is more convenient for you!

The manager does a great job. So friendly and helpful. I have had a unit for 2 years.read more

BUYER BEWARE!!!! We rented a space in GA at a special rate. We understood the rate may…read morereasonably increase. Unfortunately, it increased by 60% within 11 months. The customer service agent, based in CA, was snarky and rude when we called to request a more reasonable increase. We don't believe in government price controls but we do believe there should be some oversight in this space to control price gouging.

Kristen was awesome and really patient and helpful. She answered all of our questions thoroughly…read moreand got us the best deal we could get. I highly recommend them.

Kara H is unbelievably accommodating and can work miracles! I have RARELY had the experience of…read moreworking with someone as pleasant, professional and helpful as Kara H. I can not say enough about this company representative. And, the prices are pretty dang good too. 5 star company!

From the owner: My Storage Warrenville - Aiken Storage in Warrenville, SC…read more29851 We have a state-of-the-art facility with exceptional customer service. When you rent from us, you'll have 24-hour access to your belongings. Contact us by phone or book online today!