Within one year my rent was raised from 120$ to 250$ for absolutely no legitimate reason. I politely declined to pay them an extra funds and moved out to a different company. read more

Rented 2 storage units in one day. Code was not working to have access to unit. There is no 24 hour emergency number to call. After loading up U-haul and movers to help move, we were not able to access the unit. Later learned the access code provided was set to "Office hours only"; therefore we were unable to access the unit until the next day. Costs us additional money to keep U-haul an extra day AND pay movers to come back and help. Was offered $25 for "inconvenience", which did not come close to additional costs we had to spend due to their error. Jordan, district manager, advised that "mistakes do happen" and I guess it was up to us to cover the costs they created. I would highly recommend not using this facility, you get what you pay for. read more

I thought the customer service of this company was fantastic. I do however feel disappointed by the size of the storage unit I got. I would have thought 10x12 do not mean 12 foot ceilings 2 feet wide and 10 ft long. I would have to stack all my stuff to the ceiling to fit it. it literally looks like a closet. that is something should really be explained to the customer. otherwise like I said people were nice. I just really didn't expect it to be like a tall closet. make sure you ask specifics on size! read more

Decent place. Needed it for a month between moves. Staff was really friendly and answered any questions I had. My household items were safe and secure. read more

Public Storage had a great online deal going when I rented my 10x12 unit (about half the cost of what I am paying on another unit of the same size in town) and I got a phenomenal rate. I love being able to rent a unit online instead of having to go by during office hours. I was also thrilled that I could open and close the gate with their app on my phone without having to lean out the window and enter the code on the box. I highly recommend Public Storage! read more

Do not rent here. My already too expensive unit rate was raised 30 dollars without notifying me. Very difficult to contact customer service about refund then declared they did not prorate. I paid 160 dollars for 1 week of storage and move out to a better storage that was less than half of this one. Terrible business!! read more

I have used this location off and on over the years. The manager Cristina is amazing and super helpful. When I moved back to Birmingham I wasn't organized and had to get a much larger unit than I had planned. Once I got all my boxes organized so I could properly stack, Cristina took the time to show me a few smaller options to down size. This place rocks. If you live nearby and need storage, this is the place for you. Six stars. read more

I just started with public storage and very pleased with the service in the office Christina was exceptional and helpful and getting everything explained and arranged. The facility is incredibly clean secure and I'm just so glad to have my possessions in public storage . Highly recommended them read more

Be sure to find out how big the entrance is at this location. I assumed they were all roll up doors but it was not. I couldn't fit my couch through the door and had to donate it read more

Getting a storage unit at Public Storage was quick and easy! i found a great deal for a huge room! Ashley the office manager called me shortly after making a reservation online. I was able to come that day to finish signing up. The process was quick and easy, and customer service was superb! read more

The current agent at the 1900 Mini Warehouse location is very professional, personable and cares. I would not hesitate to lease from them.

Public storage is not only convenient for where I moved, but the property manager I worked with understood my needs exactly, and I got space perfect for what I needed. She was very friendly and courteous, and worked with me (as a handicapped person) to make this transition smooth. I'll highly recommend this storage facility to friends and family! read more

This storage socks. They keep adding different fees. I wouldn't recommend Public storage to anyone.

I have rented a storage from this location for several years now and have been thoroughly satisfied with the service. Somia, the property manager, is extremely kind and helpful and attentive to any of my concerns. I appreciate her kindness and concern for us as customers. She is definitely a great asset to the company and I hope and pray that public storage knows and acknowledges that. Thank you. read more