I was directed to this site by using Selfstorage.com which allowed me to find this unit by…read moresearching the price point I was willing to pay in comparison with the unit size. The facility was easy to locate, very affordable, and clean. The manager was very flexible with me on my move in time. The rental process was extremely simple. The multiple way to pay rent, including a payment kiosk, makes payment easy and hassle free. I have enjoyed the overall move in experience. I would have given the facility 5 stars besides the fact that all of the facility lights did not operate at night which made part of my night move in a little difficult. My overall experience was pleasurable and made the moving process simpler.

My experience beginning with a phone call to the call center was pleasant in an already stressful…read moresituation. Phone agents are friendly, personable and overly helpful which was an added plus. Site manager rocks! He has a wonderful balance of professionalism and relatability to each person. His customer service is beyond commendable. My only regret is there is not any climate controlled storages which leaves me great concern for much of my belongings; however, SChoice had the least expensive rentals available during my search in the area.

Michael is such an amazing manager! Has been extremely helpful and resourceful for my 2+ years…read morebeing here. Each call, each question he's always been there to help me. Payment process has been a smooth sailing and even though I can do it online, I prefer to do it over the phone and he's very willing to help me out. He has gone above and beyond for me on every occasion and I'm grateful for all he's done. I recommend this facility! I've visited a good amount of locations prior and this one feels like home.

What a dream to work with Michael Duncan who is so knowledgeable and helpful with getting us a…read morestorage unit. Made our experience stress free and able to help with all our questions and concerns. Highly recommend to anyone looking for a storage unit. Reasonable rates, very clean and safe with excellent customer service!

They decided after a few months of my move-in to have a rate increase. Instead of grandfathering…read moreeveryone on this increase...they just rose their rates. ALSO, as I was moving out the General Manager (I think Santiago?) decided to drive over on his golf cart to ask me if I was going to pay. How rude. I started to say no I don't plan to pay but I truly don't operate that way. Mr. General Manager, you can't harass people about a payment...some will take offense to that. I would NEVER recommend this spot again for the reasons I listed here.

I have dealt with some shady companies but this one takes the cake. I moved in last year and a few…read moremonths later I was told there was a rate increase. I wasn't hapoy but I've been paying the rent. I got notice that it went up again from just a few months ago. The only difference now is I've been furloughed due to covid and they are taking advantage of people at the worst time in the worst way ever!! Go somewhere else....anywhere else but this company unless you have money to throw away.

Is there no way to give this place negative stars? It was once owned by a local guy, and he did a…read moregreat job. Since this big company took over, the rates have doubled, and service has disappeared. The kicker is that the air conditioning has been off in my unit for about 4 months, and it's always "going to be repaired next week", and "we will give you a credit on your bill." In a week or so, you can have my unit that I've kept for over ten years!

Apparently they "reach out" under your comment to look like they practice good business, but of…read morecourse I emailed and received no response.