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    Public Storage

    3.2 (13 reviews)
    Closed 6:00 am - 9:00 pm

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    2 years ago

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    3 years ago

    Not pleased not the location I wanted it has ants and they make it so hard to change where I wanted

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    3 years ago

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    4 years ago

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    4 years ago

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    8 years ago

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    9 years ago

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    6 years ago

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    9 years ago

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    6 years ago

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    7 years ago

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    8 years ago

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    11 years ago

    The woman at the front office was kind and helpful. We felt confident and comfortable leaving our valuables for our son here for the summer.

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    Ask the Community - Public Storage

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    Public Storage

    Public Storage

    4.2
    (10 reviews)

    okay so first thing I'd have to say about this location is management is BEYOND unprofessional, the…read morewomen who runs the storage company will NEVER BE AT THE LOCATION! SHE WILL NEVER ANSWER THE PHONE UNLESS SHE WANTS MONEY! The prices go up drastically every month and I have screenshots showing my 5'x5' went from 30$ all the way to $132 over the matter of not even 12 months when I kept trying to ask people for help, they kept saying that it's her rules so she can choose what she wants to do with it and if you wanna get scammed, this is the place for you. This lady will literally try to milk you much money as she can and it's absolutely ridiculous 5 x 5 I should not be paying more than $70 but I needed a unit so bad that I had to bite my tongue and just get it for the meantime and she charged me almost $140 for a 5 x 5 unit. when I called her out for scamming, she got very defensive and wanted to be absolutely beyond rude and I just don't recommend this to anybody unless you wanna lose all your money and give it to a greedy person.

    I like the site at 4370 N. Tryon Charlotte NC ( except for the fact that there are no electricity…read moreor safety lights) and that I absolutely have to be out by 9pm or the cops come out.) The manager is great. A people person. She's been very helpful to me. I'm sorry about the other rating site that didn't give many stars. It wasn't my intention for her to lose a contest. I just didn't like the public storage company itself. Specifically the one on Monroe Road.

    Morningstar Storage

    Morningstar Storage

    5.0
    (4 reviews)

    I just wanted to take a sec to wrote this because I feel it's important to give credit where credit…read moreis due. I came into this location in immediate need of a storage unit, and having never had to secure one before, I had A LOT of questions. I also had a few criteria I really wanted for the location of my unit - I wanted to be as close to the security cameras and elevator entrance as possible, since I or my other teammates would sometimes have to come to the unit alone or late at night. Danielle patiently searched each floor in the computer to find units that fit my size specs, along with these other two main criteria, and found a few options. We went and looked at each one, and looked at the location in reference to the cameras for each unit. We found the right one and placed it on hold until the 1st of the month (today), so we could start the rental on a full month. On the 1st, I went back in and found that my needs had changed. Even though this caused her to do a little more work to edit the info in the computer, she was still super helpful and upbeat. After a little while, we found the perfect, bigger unit and got it keyed and ready to go! I am so thrilled to finally be able to move this stuff out of my home into a space where it can be organized and well kept. I really like that there are trashcans on each floor, easily accessible, and bathrooms on 2 levels as well. The office at this account is clean, welcoming and they even make popcorn on the weekends for their customers! So far, I'm really loving my experience with Morningstar!!

    This facility is the best option in Uptown Charlotte. The building is extremely secure and safe…read more Customer service is outstanding! Danielle is the best! She was helpful and very knowledgeable. She made my move a whole lot easier and stress free.

    Public Storage

    Public Storage

    2.0
    (7 reviews)

    To whom it may concern, I am writing to express my deep…read morefrustration and concern regarding the condition of my belongings stored at your facility. On October 5, 2024, I entered my climate-controlled storage unit and was immediately struck by an unusual and unpleasant odor. The unit was also much hotter than expected. Upon opening my unit, I was shocked to discover mold covering my items--this in a space that was specifically advertised as climate-controlled. After researching reviews, I discovered that Public Storage was aware of this issue as early as August 31st, yet there was no communication or warning provided to tenants. When I reached out to your team, I was informed that Public Storage is only obligated to notify tenants in the event of a break-in. While your representative emphasized the "store at your own risk" policy and advised me to file a claim through insurance, this approach entirely overlooks the severity of the situation. This is not simply a matter of financial loss--there are significant health risks associated with exposure to mold and fungi. Both my family and I, along with other tenants, unknowingly entered this hazardous environment, and some may have even taken contaminated items home, further increasing exposure risks. The health and safety of your customers should not be disregarded in favor of policy adherence or profit. I understand that businesses need to be profitable, but it is unacceptable to allow customers' personal, often priceless, items to be destroyed through negligence, and then to put their health at risk. While I was informed that I can file a claim for $250 with a $100 deductible, I find this offer inadequate. This issue was preventable, and your company should take responsibility for the damages caused, rather than passing the burden onto tenants. I have already consulted with climate control and restoration experts, and I expect a clear response outlining your company's immediate plan of action. We cannot move our belongings to another facility without potentially exposing other locations and individuals to contamination, further complicating this matter. This letter is just a summary of my concerns, but I expect a prompt and appropriate response from your end. Please let me know how you intend to address this issue as soon as possible. Sincerely, Angela Webster (I'm still waiting on a response) *When they say "enter at your own risk they mean even if they are responsible for damages. The majority of their reviews are positive because they solicit them when you move in. I know because I removed mine to write this truth about my experience. Go online look at reviews, YouTube, and search Facebook. You could lose your whole life to be told go claim your $250 mold insurance. #BEWARE These pictures don't even do it justice. I have videos too from myself and other tenants.

    10x10 unit is 9x9.5. They leave the office before 5pm. I went to the office at 4:45 on 2/21/23 and…read morestaff was already gone.

    Public Storage - selfstorage - Updated June 2026

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