Public Storage is a nationwide bait and switch operation that engages in deceptive business practices.. For example, you cannot trust consumer ratings on the company's website which are all collected on the first day of move in and curated by the company to publish only the most positive of reviews. You will note that there is no way to publish an independent review of Public Storage on any of its websites after the first day of move in. Beware of reviews posted on Google reflecting satisfaction with the first day of move because the company facilitates their placement. There is also great similarity in all of their five star reviews raising questions to whether they are generated by individuals employed or hired by Public Storage to place them. Concentrate on reviews of Public Storage over the length of the rental experience. Note the significant discrepancy between Google and Yelp reviews of Public Storage facilities. PS can manipulate Google, but cannot manipulate Yelp. I am a deeply dissatisfied customer particularly because of Public Storage's bait and switch pricing practices. Without stating so, the company lures you in with a rental rate that is superficially reasonable. There is no opportunity to sign an annual contract or to lock in a long-term rental rate. In what I understand to be standard practice for this company, the company arbitrarily announced a 35% rent increase six months after I rented my unit raising my bill from $281 to $381/month. Public Storage claims the rent increase is due to supply and demand as well as seasonal price changes. This is a blatant lie. They are currently publicly advertising on their website an identical unit to mine for $189 a month, a teaser rate to trap their next victim which probably reflects the true market value of the unit. The rent increase is calculated to squeeze as much extra income as possible out of the renter while still making it uneconomical to hire movers to change to a different facility. In essence, once you store your stuff with them, they have you over a barrel and exploit that mercilessly. In another scam, your homeowner insurance likely covers your storage container. But Public Storage does not tell you that in advance. When you arrive with your stuff, they will not let you move in unless you buy insurance from them. Did they tell you that you needed to bring a copy of your insurance? No, they do not. When I objected to these practices, I was told they did not care. I would suggest you take your business elsewhere. read more

I really appreciated (Molly) who over the weekend was very professional as well as kind and friendly. She was attentive with assisting us, Molly communicated with us and answered the phone although it seemed like she might have been busy overseeing other properties. I will rent from them again. Storage property is well kept and it's seemingly isecure and watched by staff and alarms and cameras all over this place!. Area is a bit scary (if y'a know what I mean). I am ok with it. thank you Molly and others. I feel better knowing you are all taking care of your customers. read more

The location is easily accessible. I never had trouble getting into my storage unit. My stuff stayed relatively clean, accumulating only dust. I never saw evidence of rodents, insects, or spiders. The staff is friendly and helpful, answering our questions quickly and professionally. I only left because we moved out of state. If I lived in the area again, I would definitely rent from this place. read more

Brock and Nancy help me through an issue and resolved it immediately to my satisfaction I'm very grateful . While they have been awesome I would say my opinion of Public Storage is poor because they jack up rates I started with a $120 a month rate and was paying $367 for the same unit for the last 6 months beware of the fact that your rate will get jacked up in 3 to 6 months read more

Just a money drain. Another business screwing ppl over with no other choice than to put their belongings in storage and live on the street. No electricity used, no heating or cooling...just a place to store past life for 200 a month..I let that much go. They should use this place for public hangings instead of robbing desperate ppl. read more

Linda Carter is a godsend set me up and took care of me. James dansie. I need a storage unit and I needed it quick got to love getting a divorce and she helped me get one and make sure everything was taken care of read more

So my name is scote Clark and somebody pretending to be me used my information and my cash app information and they sold it to them I just want my money back my medicine is very expensive for my little girl read more

(Linda) She was very helpful, and friendly. We talked for quite a while. Just a great person. She told me everything I need to know since it was my first time renting a storage unit. Couldn't ask for more. read more

Had a great experience with these guys. Kendra was especially helpful in finding me the right unit for what I had. I highly recommend these guys for storage. read more

They are awesome! Needed a unit on a Sunday. They are THE only storage company whose office is open on Sunday... thanks for everything!!!

Only stayed a month, but service was great. Krystal and Kendra provided great service while I needed to place my things in storage.

They're very friendly and laid back! Both Shelby and Sandy were very helpful and provided information I needed. Thank you!

Very professional and great manager making it very easy.

Amazing manager amazing prices best out there