If 0 was an option they would get it!! Bait and switch scam!! Don't do it unless you're willing to move in 90 days! 75% increase

AVOID. Ripoff Company. Pricing policies should be illegal. Rent went from $300 to over $500 in a little over a year. You have to negotiate every 90 days. Ridiculous. Didn't even have a light. Had to use flashlights. Found a much better facility, locked my rate for a year, without dead roaches less than 1 mile away. Felt like I was negotiating a used car deal every 90 days. Such scam artists. read more

Dylan was a great help getting us a storage unit that suited our needs. The process was quick and he explained everything thoroughly. The location is super clean and access is easy to get in and out quickly! Thanks again Dylan! read more

Well-priced versus other storage nearby. Rex has been super helpful and wished us good luck with our new adventure. Clean and well-kept facilities. read more

This is a clean and safe storage business. Rex at the front office is always helpful and so nice.

I moved to this Storage location and from start to finish it was an amazing experience. I had the pleasure of dealing with a gentleman by the name of Rex, not only was he informative, but extremely helpful even checked on me during my move into this location I cannot tell you how refreshing it was to have someone go above and beyond their job to be Friend. read more

Rex at the Walsingham, Florida location is fantastic! He is super knowledgeable and had the best attitude, he made working with Public Storage very easy. While my plans changed, I did not become a customer but I appreciate everything Rex did for me! read more

Our location on Walsingham is kept immaculately clean . Whenever we have a problem that needs to be fixed Rex is right there with a solution. We really appreciate his hard work and great attitude. He keeps us being a loyal customer. Jon and Joanne Puhl read more

Terrible absolutely worst experience ever! Got to uhaul down the street left with a $20 bill instead of $340 at Public and the property manager scamming customers and acts like a dumb dum about it all.. most ridiculous guy and business. I cannot believe they allow this from there!!! Run read more

Never replaced the plastic door sweep so the dust and dirt blew into the unit constantly. The rent price increased on a regular basis , every 6 months or so. Large increases. Moved to a more modern unit. read more

They wait until you move all of your things in to the unit and then raise the rent, forcing you to either pay it or move out. Our rent went up $80 in one month. We are leaving! Not doing business with such a shady place. Read all the similar reviews from other people. Buyer Beware! read more

Rex that works at the Walsingham location made dealing with Public Storage enjoyable, fun and helpful. Thank you, Rex

Service is fine but the price increases is ridiculous. Multiple increases in a short amount of time that has increased the price basically 50% in two years. I have no issues other than the pricing and guessing their pest control is minimal as I have bugs and lizards in the unit to the extent that I apply pesticides myself. Get a unit that does not face the sun otherwise it is extremely hot or choose an inside climate controlled unit which I will do as I downsize. read more

I should have learned what they do for billing after the 1st time! But NEVER will I use Public Storage again. And I will FOREVER give them a bad reference. You sign a contract for an unit at an advertised price. In tiny print on that contract it says they can change that price whenever they feel like it so you're actually not getting a good deal or locked price. They jacked the bill up constantly to where it's unpayable. I moved out on the 2nd ( bill due by the 5th) manager said I was all set and if there was a final bill, I would get one. I NEVER GOT A FINAL BILL! SO I checked my app a couple times last month and it said zero balance and I had no storage unit there so I didn't owe anything. So I figured the manager was legit and everything was all set. Only to have them add $193.07 BACK TO MY APP ACCOUNT! ( WHICH I DIDN'T KNOW) TILL this morning when get a collection call from Allied collection service. So ME 100% DISABLED SINGLE MOM today took the food money out of my account and paid $193.07 that I did not owe so that I could keep my good credit. Publics Storage is scummy! Thier billing practices suck! Also the bathrooms are disgusting and place is not clean and the staff are rude! ALSO every time I've rented from them, someone's been ACTUALLY LIVING in their units! DO NOT USE PUBLIC STORAGE UNLESS YOU WANT TO BE SCREWED! FYI it would not allow me to give ZERO STARS! read more

Public Storage - Safeguard final bill was prorated for three days. (DATE) Due to public billing I'm locked into $124.30 4 months @ SG. - Self Storage Near Me - Largo, Florida

David was very helpful in guiding me to the right Public Storage facility to fit my needs. He directed me to the Walsingham Road facility where I worked with Chris and was able to find just the right amount of storage I needed. I felt the prices were reasonable and the staff was great to work with and made it easy. It was evident that that this business puts the customer first! read more

This place is a bait and switch scam. They will get you moved in for a fair price then a couple of months later they will send you a letter a week before your next bill is due that the rate is going up 50%, leaving you with no time to change locations... It's a company wide scam they run because this is the second location that has done the same exact thing. read more

Dawn was super friendly and very helpful when it came to explaining the size of the units and how much I would be able to fit in each one. Ad a general manager myself, I highly recommend this company because of Dawns great customer service. read more

This storage facility is adequate and I have no complaints with the facility. I do have a HUGE complaint with the staff person who signed me up; she is no longer with the company, and she told me at the time of enrollment that my homeowner's policy did not cover storage, so, in order to rent I must take their company provided insurance at $11 per month. I've overpaid for 2+ years. Also, my monthly rental has increased twice is two years... going from initial rate of $82 per month to $146 per month now - a total increase of $64 over the period; both increases came with no prior notice or explanation... the services provided are the same as when I started so I am just paying the increases because of PUBLIC STORAGE greed... I'm disgusted with this type of company... read more

Moved from one local storage facility that kept raising prices to Public Storage. The online rental process was a breeze. The emailed & text instructions about the unit access were perfect. Chris, in the office, was a great help too. Great value for the size/cost as well. read more

My rent has gone up just recently by almost $40/month. it is now approx $60/month more than when I started renting over 2 years ago. I have friends that have been in this same location for years as I have and their rent has never gone up. I have asked for 3 or 4 months now for the light bulbs that are out over my unit to be replaced. I was told several months ago that there was a work order in for that. It is too dark in my unit and I have to use a flashlight to see. I made a comment to the manager when she was on her way to show a unit that I would start charging them a late fee for not getting the light bulbs replaced and coincidentally my rent was up $40 just after that. Things that make you go Hmmm! read more

I stopped today to check out Public Storage. Dawn, the manager, showed me what was available for my needs and gave me a price. I checked the unit and agreed to take it. Dawn was efficient, nice to talk with while she set up my account, and had me out of there in no time. Unit is clean and climate controlled. If you need some extra storage space check out Public Storage. Even if you don't take it you get to meet Dawn! read more

We have a very nice unit that is climate controlled. Getting our furniture off the truck and up to the unit was very easy. We feel like we got a decent deal, and Shauna was very nice and helpful. read more

Been here for 2 years. Rent has gotten out of hand due to increases. Moving elsewhere.

The owner (Dawn) made it very easy for me to acquire a storage unit and walked me through the entire process. Their rates are competitive with other storage units in my area. I had never rented a storage unit before,so I had no idea how much room I needed. Dawn was very helpful in this area also! read more

We have been renting two lockers at this site for about 18 months. We needed to consolidate to a larger locker, a size rhat is difficult to get as they rarely become available. Wanda, the manager, was a true gem. She was very understanding and accommodating . She knew her inventory, and she turned out to be a real person giving real customer service. How easy is that to find nowadays? This property is always spotless, and my wife, who is always concerned about true security has no discomfort or concerns, even if she needs to be there alone. I know that storage facilities are not always the sexiest places to spend your time, or a place that anyone really wants to be, but if you need one, this is the place! I wish that I had more than five stars to give it and to Wanda. read more

This was a great place. I just moved out today, and Wanda was so kind and helpful. Super clean and excellent customer service. I highly recommend this location. read more

Couldn't be more happy with my first time experience with Public Storage, and for that matter first time using any type of storage unit. Brandee took me under her wing and made sure I had the unit that would fit my needs. She reviewed the contract with me and did a last minute cleaning of the unit for me before I started moving my stuff in. My Unit is a 10x10 and is at least 10 feet high, I choose an outdoor unit so I could easily just drive up and unload once. I reserved my unit online, 1st month was only $1, plus a one time admin fee of $24, and I need to buy a lock for $19, pretty reasonable I thought. Total was a bit more with taxes and such. I would defiantly recommend them. read more

I have lived in the area for the majority of my life and on a few occasions had the need for a storage unit for one reason or another. We have viewed many of the other local storage unit sites and found that the condition of the facility for the price and it's proximity to where we live and/or need access to the items in storage is perfect for us. Not to mention that the customer service we have received from the on site manager has always been exceptional. Just recently we had a unique circumstance arise and I was almost certain there wasn't going to be any easy solution to the problem at hand. Without getting into the full details of the situation, the manager was able to come up with a unique solution that made what seemed to be an overwhelming problem, nothing more than a couple of easy maneuvers and one extremely satisfied customer. If you're in need of a storage unit in this area, I would highly recommend this facility. read more

I have to say it was very nice to do everything online and have it all ready to go in the morning. I called in the morning just to make sure I didn't need to come in and Steve was awesome and very helpful. They had my lock and paperwork for me and my unit all ready. Thank you for making this hard time a little easier read more

I recently moved from California and had my things shipped across country to this storage facility. Wanda helped me through this transition, she was very friendly and helpful. The day the movers arrived she was helpful in assisting with all the information we needed and it went nice and smooth. I feel like my things are safe at this location and am happy with the service. Thank you kindly, Erin ;) read more

I completed the rental agreement for a unit in CA in the office at the Largo location. Wanda was extremely helpful and handled all communications with her counterpart on the west coast. Overall, it was a very easy and efficient process and I appreciate Wanda's help. read more

Just rented a storage unit for our extra items. I started by looking online for the closest most convenient location. Also checked the online pricing. Then I drove over to check it out to make sure it was safe & clean. So far so good. Angela was very helpful in the process to figure out the space I would need. FYI: The pricing is better online. So while I was at the store I went back online filled out the information then it gets sent to the storage location to be processed. We were able to do it all while I was still present. I set up on auto-pay via credit card, easier. There are a couple of flat bed carts for your use to bring you items up the elevator. So far its been great although I think it might be good for the Storage facility to invest in one more cart? Just saying! It feels safe and its clean......... read more

I have been renting units of various sizes since I began my migration from CT in 2010. Wanda was there throughout it all. She has retired and the new folks are wonderful as well. Very helpful. Rosa was there today to help me. My only suggestion might be to get at least one larger, wider/longer trolley. When I first moved, there was one, it vanished. read more

This facility was clean, secure and all in working order. Thank you Nick for making our set easy and pleasant. Great location just off the beach but high and dry. read more

I have used this facility for the last 3 months and couldn't be happier. I chose this location because it was close to where I live. It's clean and organized, and the office staff are wonderful. I never saw any bugs, which is pretty good for Florida. Wanda recently helped me complete my move out, and was very helpful, and the other employee, I think her name is Angela, was great at helping me move in. They could use an extra flatbed cart or two, as sometimes you have to wait for another tenant to bring one back. read more

After searching for the right size storage unit, Angela at Public Storage on Walsingham Rd. found us the best unit that fits our needs. The facility itself is VERY clean and well maintained. Angela was very helpful and could not have been nicer. Thank you Angela. read more

Very Clean and well maintained. Desk manager was very helpful and she gave me many tips as to how to make my storage most efficient.