Very clean, military-friendly, and professional. Ashley Davis did my lease and was more than…read morehelpful and polite. When I called around searching for units she wasn't pushy if you know what I mean. I didn't feel as though I was being forced to choose their storage units. Paperwork for moving into the unit was super simple and took less than 10 minutes. Highly Recommend!

My parents are renting a unit here while they prepare their house to sell. They were attracted to…read morethe site because of the location and because the units are climate controlled. I was pleasantly surprised when I visited Ocean Storage. I was expecting a seedy, poorly lit building with many people hanging around. However, it is modern and located right off of 17. You can only open the sliding doors with a code, and there are dollys in the entryway if needed. The elevator is big enough to accommodate a large bed or mattress. There are many units still available for rent, and they come in multiple sizes. On top of great service, they also are giving half off for the first three months. My parents are picky about where they will leave their items, but they have nothing but positive things to say about Ocean Storage!

Let me just say this place is my jam!!…read more Basically I reserved a 26" Uhaul truck and auto transport sometime around December for a June 27th pickup date for my move to Florida. (Thats 6 months in advance ok?) Stor Moore was my "preferred" pickup location, because it was literally 0.8 miles from my house! Anyway, I decided to stop into Stor Moore the day before my scheduled pickup just to make sure they had me all set for the next morning. Turns out Uhaul(not Stor Moore) reserved me, but never "scheduled" me which all in short almost means that they gave my truck to the first person who paid up front for it. I called Uhaul customer service just for them to tell me, "sorry we dont have any equipment in the area at all, but we can give you a $50 credit towards your card on file for the inconvenience!! WHAT??? I basically tell her that is bogus, unfair, and flat out incompetent customer service. She then says "well we do have a truck available in Windsor, Va but the auto transport is in Franklin so you'd have to go pick them both up separately. Which means I would be driving my own car, plus the uhaul truck for about 2-3 extra hours. I was literally on the verge of tears. All this planning for our move, just to come down to we dont even have a truck after reserving 6 months in advance. We called a few competitor truck rental companies just to be disappointed again because now we'd be considered "last minute" reservations which is way more expensive (approx $300-$400 more) It was just a frustrating mess!! But Stor Moore to the rescuuuee!! lol The staff at this location was working on my behalf all along, and speaking to higher ups and their go to direct contacts for Uhaul. They called me back to tell me that they'd received the ok to go and pick up both the truck and auto transport for me at no additional charge and that they'd have it for me on time the next day as planned! Not only that, I was comped an extra 200 miles, and given a discount on the overall rental equipment. They took care of us at Stor Moore!! (7307 George Washington Memorial Hwy, Yorktown, Va). Its been a long process planning our big move from VA to FL, but thank God for the amazing and helpful staff at Stor Moore man. They really look out for their customers and I'll NEVER forget it!!!

I picked up a Uhaul rental truck here and the staff could not have been nicer! They had it ready to…read morego when I got there. I had an issue where the price changed from when I first made my reservation and they fixed it for me no problem. This was not the location I originally requested to pick up from but I'm glad I got assigned here anyway! If the rest of my move goes this smoothly I will be so happy. Thank you for the great service!

Constant rate hikes with no apparent reason. It's not like they are making any drastic changes to…read morethe facility. I just don't think they have the customers in mind. There is anew facility openings in Poquoson soon.

We can't say enough about how great our experience was in working with Manager Tony and his staff…read moreat this Hampton facility, over the better part of two years. Originally from Hampton Roads, we have moved several times for work reasons over the past decade. Along the way, we've met and dealt with a lot of vendors. It's such a breath of fresh air to find commercial/business folks who not only do good work but also are good people. You don't have to worry about them. You know you're in good hands. You can trust them. Tony and co. here at Morningstar are just such folks. He didn't simply do the job and take care of the paperwork, the facilities, etc. He cared about us as people and our situation. He was prompt in returning messages, whether voice or email. He thoroughly paid attention to details. When a discrepancy arose with the facility from normal wear-and-tear, he remediated it immediately. He even went out of his way sometimes in that "thinking ahead before we had to think about it" manner to ensure our experience was top-notch. He clearly prides himself on both providing a good business and being a good "businessman." On the happenstance that we bumped into his wife one day while passing through the complex, we bragged on him to her. Good people. And so, by the time we were out of the woods of needing local storage and went to "close out," Tony had become, frankly, kind of like family to us. So very much appreciated, especially in times like these. All of which is to say, we recommend him/his facility with the highest regard. Knowing how many transient people--military, etc.--that we have in this area, we hope that those needing such storage find the same "home" for their things...including peace of mind...here at the Hampton Morningstar.

So it's that time of year for college students to pack up forms and apartments and go home for the…read moresummer or go home permanently and find a job. The storage facilities are jam packed and this facility had 1 unit pop up after fulfilling the wait list they had for months! It was meant for us! Stephanie, the property manager, was wonderful to work with and very informative. She made this process EZ!!

Absolutely a great self storage facility fair prices very clean lockers great employee named…read moreTiffany if I had employees like her so devoted to the business, I would still be in business. She is a true asset.

Excellent facility, great location and friendly service. Dennis has been a pleasure to deal with…read more We recommend storing here to our friends often.

My experience here was extremely pleasant. I regret that I forget the name of the worker that…read morehelped me but he was very helpful and made sure I got the size that I needed for a reasonable price. They have very good deals and sale going on so check on the website and try to catch one! When I finished with my unit, all I simply had to do was make sure all my things were removed and return the gate card that they give you. Very straight forward with no loopholes! I love this place and will store with them again!

The couple that runs this place are so helpful and sweet! I was able to come in and on the same day…read moreget a 10x20 storage unit and free rental of their moving truck. With being in the military, this storage place is the closest to base, and has THE BEST rates throughout Norfolk and Virginia Beach. I would recommend it to anyone looking to store anything for a month or a year. Thankful they were so easy to work with.

Very helpful to me, as a first timer. The whole process was was easy, and I was even able to hire…read moresome help with my move.

I hired movers to help with our move via the UHAUL website, supposedly a reputable company. Long…read morestory short, they took my money and the movers never showed up, (On time 24hr movers). On top of that, the movers said I needed to rent a truck. So got a truck from UHAUL, drove it to the house, them back to the store since movers never showed up. So I'm out 100+dollars for a truck and 200+ dollars for the so called movers. I think UHAUL has developed a scam in this regard as I have gotten no resolve via UHAUL or the movers for a refund for either of the above. Let me just say, there are other truck rental places out there and I don't think I will be using UHAUL in the future. They deserve less that one star.

A friend needed storage space last fall while preparing to move from her house to an apartment. She…read morechose Happy Boxes because of the climate control, 24-hour access, and reasonable price. The ladies were pleasant and very helpful. In addition, this facility has 3 levels; the first and second levels have bathrooms. Fast forward 9 months and I needed a storage unit so I could move some furniture and boxes out of our neighbor's garage. I immediately thought of Happy Boxes. Michelle remembered me and thanked me for my "repeat business."

Very impressed with Happy Boxes in Newport News. Michelle was extremely helpful and accommodating…read moreto us in our move to the storage units. The facility is very clean, well lit up and secure. We needed climate control and they had this, but we chose them because of their location, service and willingness to work with us personally on our move. We appreciate it very much and happy to recommend them to anyone. Thanks, EL