A friend needed storage space last fall while preparing to move from her house to an apartment. She…read morechose Happy Boxes because of the climate control, 24-hour access, and reasonable price. The ladies were pleasant and very helpful. In addition, this facility has 3 levels; the first and second levels have bathrooms. Fast forward 9 months and I needed a storage unit so I could move some furniture and boxes out of our neighbor's garage. I immediately thought of Happy Boxes. Michelle remembered me and thanked me for my "repeat business."

Very impressed with Happy Boxes in Newport News. Michelle was extremely helpful and accommodating…read moreto us in our move to the storage units. The facility is very clean, well lit up and secure. We needed climate control and they had this, but we chose them because of their location, service and willingness to work with us personally on our move. We appreciate it very much and happy to recommend them to anyone. Thanks, EL

Very clean, military-friendly, and professional. Ashley Davis did my lease and was more than…read morehelpful and polite. When I called around searching for units she wasn't pushy if you know what I mean. I didn't feel as though I was being forced to choose their storage units. Paperwork for moving into the unit was super simple and took less than 10 minutes. Highly Recommend!

My parents are renting a unit here while they prepare their house to sell. They were attracted to…read morethe site because of the location and because the units are climate controlled. I was pleasantly surprised when I visited Ocean Storage. I was expecting a seedy, poorly lit building with many people hanging around. However, it is modern and located right off of 17. You can only open the sliding doors with a code, and there are dollys in the entryway if needed. The elevator is big enough to accommodate a large bed or mattress. There are many units still available for rent, and they come in multiple sizes. On top of great service, they also are giving half off for the first three months. My parents are picky about where they will leave their items, but they have nothing but positive things to say about Ocean Storage!

Highly recommend this place. Owners are really great and communicating with them was very easy…read more We stored our camper there for a month. Convenient to get to with nice, open spots. Best storage place in the Virginia Beach area!!

From the owner: Welcome to Shore Storage of Virginia Beach! We are a brand new outdoor bulk storage lot…read moreconveniently located off of London Bridge Road. Fenced in, gate controlled, wide drive aisles and a variety of space sizes available. We offer military, AAA and AARP discounts.

Thank you for making this one of the easiest things I've had to do this week. The online setup,…read morethe confirmation courtesy call and the auto gate opener from my phone. You really deserve 10

Very easy to set up a rental agreement over the phone. They sent me my gate code in a text and the…read morelock was in the unit waiting on me. It was as easy as it could possibly get. Highly recommend

Great place to store a boat, RV, trailer full of lawn mowers, campers. Really wide and high unitsread more

This is the cleaned and most people friendly vehicle storage garage complex in Tidewater. It is an…read moreall inclusive and safe community with great tenants who help car collectors and contractors keep their projects fun. The staff lives on the property. Pool and bathrooms too for all. 250 per month ain't bad either.

This company is terrible. I signed up for the president day $34 special only to find they have me…read morethe $1 first month special and they refuse to honor my request to change. No one at the facility will help, there's no customer service number to call and their chat is useless. They'll put you on hold then come back and say there's nothing they can do and hang up on you. Wish I'd never had anything to do with them.

So far I've had a great experience with this business. My only issue (it's moreso a user issue) is…read morethat maneuvering a 26 foot truck around the facility was a bit difficult because the buildings are so close together. Other than that I've felt my belongings are safe and secure.

My wife and I had a terrible experience. She has been upset for the last 48 hours…read more For nearly three years, we have been paying over $400 per month for a single storage unit, only to recently find out that others with the same size unit are paying less than half that amount. When we signed up, we were never informed that the rate would be significantly higher than the standard pricing. This feels like outright deception. We find it hard not to describe this situation as fraudulent. To make matters worse, our repeated attempts to contact the Jefferson Avenue location have been ignored. My wife have called numerous times, left voicemails, and received absolutely no response. The complete lack of communication is disgraceful and entirely unacceptable for any business, let alone one that claims to be a reputable national brand. Out of frustration, my wife finally spoke with someone regarding the exorbitant rate. We were asked when we could vacate the unit and move to a cheaper unit and my wife clearly stated the 19th and 20th of the month. I was assured that this would be acceptable. Now, she is suddenly receiving text messages telling us we have to vacate tomorrow--with zero warning and no regard for what we were previously told. That is not only unprofessional, it is inhumane. We cannot physically move everything out on 24 hours' notice, especially without help. This is the worse facility. Don't do it! Stay away!! The worse!!!!!!

Horrible service. Totally misleading rip off, will pester you to complete your rental and when your…read moreasking questions after you set an appointment to be able to see for yourself and the person is a no show at both locations. Dishonest and not educated on the business they're providing nor do they care. There only solution is to charge you more after they didn't listen to your needs.

Very personal service Policies make it easy to pay. Clean…read moreand dry. I have been using this storage area for 3 years. Easy access. Frances

I've had a storage space here for over 10 years; my mother had one for over 15. Victory is well…read moremanaged, easy to access and kept reasonably clean outside. I do appreciate their taking credit cards for payment. The charges for units are higher than I am used to getting here in central Alabama and go up every year. The one I've got down here has not gone up in over 10 years.

Amazing move experience, cannot recommend them enough. Kiana was so kind on the phone, she even…read morechecked in throughout the day to check in. The movers (Reggie, Ryan,and Kyle) were one time, put together, professional, great all around people. They moved all of our items, including the excessive gym equipment we have. This includes a Peloton Tread+ (which weighs 455lbs!!!!), a plethora of dumbbells, (oh and a huge cold plunge). They didn't dent or scratch our hardwood flooring. Good pricing too and availability.

This company completely scammed me. I was quoted for a 2-bedroom apartment move (just furniture, no…read moreboxes) -- 3 helpers for about 5.5 hours. Sounds fair, right? Well, moving day comes, and guess what -- only 2 guys show up. Jennifer called, said 2 employee were in overtime and they couldn't pay them to work and another one called in sick. The difference in cost between 2 and 3 helpers was a whopping $20 -- but because there were only 2 movers, the job dragged on for 9.75 HOURS, and I ended up paying over $2,000 (with tip) for a move that was literally 12 minutes down the street. When I called out the obvious bait-and-switch, Jennifer couldn't have cared less. Her exact response: "We appreciate all feedback. I'll share with our manager. Thank you." That's it. No apology. No accountability. Just a robotic response like this is business as usual -- which, honestly, it probably is. It's clear how they operate: They lowball you to get your booking, then change the plan at the last minute, knowing you're stuck on moving day. Classic scam playbook. The two movers themselves were great guys -- hardworking, respectful, and honestly deserve to start their own company because this one is a total joke. Do not fall for their fake "friendly" quotes. Save yourself the money, the stress, and the frustration. Get another company that values honesty and your time.